4/10 Fair
Nov 17, 2024
Mushroom debacle
The first night we were looking forward to a quiet dinner at the cozy restaurant; we waited half an hour for service and another 15 minutes for a drink of watee. The mushroom soup was deliciois but thebeef loin arrived cold. The next morning, noticed the towels were grey and we had NO hot water. The front desk told is polietly to let the water run. After filling up the bathtub with cold water finally the maintenance personnel arrived to tell us the hot was were it says cold and the cold is where it says hot. We tried breakfast which was included and found the service satisfactory, since they serve cafeteria style. The last evening, we decided to try the restaurant again, the mushroom soup that had been so delicious was now a heated cream with sliced mishroom and unedible.
ROBERTO
ROBERTO, 3-night trip
Verified Hotels.com guest review