8/10 Very Good
Feb 15, 2025
8/10 - A busy cyclists hotel
Good points:
Very good hotel with friendly & helpful staff.
Very comfy medium-firm beds.
Lovely feather pillows, decent bathrooms, good views from seaview rooms, enormous and delicious breakfast buffet!
Nice spa area with reasonable massage (a bit formulaic).
Jacuzzis are a bit cold, changing rooms do not have enough privacy (need extra doors and clearer signs for gender.
Not so good:
The spa is a completely separate business from the hotel - even payng €200 a night does not give you access. It's €32 per person unless you book a package. This was not mentioned to us when I booked a massage on the phone or at check-in, so when we went down to use the spa this was an extra €64. I had no means of payment as I was in my swim-wear and they do not allow it to be added to the hotel room bill whihch was very frustrating, so I had to go all the way back to the room to get my card.
This is a very busy hotel particularly with Cycle groups as its a cycling area, (it's funny to see them take their very expensive bikes up in the lifts to their rooms). Fridays /Saturdays reception is very busy and you have to wait. They seem understaffed.
Other minor improvments:
Like many hotels, there are no floor numbers directly opposite the lifts. it's hard to know which floor you are on (see photo).
Our floor was not cleaned properly.
No tissue box in the bedroom.
No fan heater over the main entrance - meaning the lobby and bar get frequent cold drafts whihc is unconfortable.
Matt
Matt, 1-night trip
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