Take in the views from the rooftop terrace when you stay at Playaballena. You can indulge in massages, body wraps, or aromatherapy, and El Arpon serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.
All inclusive
All-inclusive room rates at Playaballena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
324 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (up to 33 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Water dispenser
Traveling with children
Children's pool
Mini golf
Playground
Babysitting (surcharge)
What to do
Mini golf
Shopping
Beach nearby
Bicycle rentals nearby
Golfing nearby
Working away
Business center
2 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
Adjacent to a golf course
An outdoor pool
Bicycle parking
Spa services
Sauna
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Dining
El Arpon - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Full-service spa
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 32 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Policies
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts major credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The onsite spa is open 4:30-8:30 PM on Friday; 10 AM-2 PM and 4:30-8:30 PM on Saturday; and 10 AM-2 PM on Sunday.
Also known as
Hotel Spa Playaballena
Hotel Spa Playaballena Rota
Spa Playaballena
Spa Playaballena Rota
Playaballena SPA Hotel Rota
Playaballena SPA Hotel
Playaballena SPA Rota
Playaballena SPA
Playaballena Hotel Rota
Playaballena Rota
Playaballena Hotel
Playaballena Spa Hotel
Playaballena Hotel Rota
Frequently asked questions
Does Playaballena offer free cancellation for a full refund?
Yes, Playaballena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playaballena?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Playaballena?
Yes, pets are welcome, with a maximum weight of 33 lbs per pet. There's a charge of EUR 32 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Playaballena?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Playaballena and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a Turkish bath. Playaballena also has a garden.
Are there restaurants at or near Playaballena?
Yes, there's an onsite restaurant, El Arpon.
What's the area around Playaballena like?
Playaballena is a short 15-minute walk from Ballena Beach and 17 minutes' walk from Playa de las Tres Piedras.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 13, 2024
Family suite had been recently redone and looked brand new. The mattresses were new and very comfortable.
Verified traveler
6-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 18, 2024
Cockroaches
Our room had cockroaches. We complained 3 times to reception. On the 3rd they offered to move us to another room. We did this at midnight with 2 little kids.
We were given an empty bag for the inconvenience.
Skye
Skye, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 16, 2024
Alberto
Alberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2024
Nice sized room, staff was very friendly. The restaurant was really nice. Lots of good food options.
Brandon
Brandon, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2023
Stayed in room 3040 with so much water damage to the bathroom door it prevented privacy when using the toilet. We couldn’t close the door while doing the most private of functions.
The rooms don’t come with a water kettle.
James
James, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 9, 2023
Beautiful pool area for the family . Also walking distance to the beach
Preston
Preston, 6-night trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2023
david
david, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 18, 2022
Verified traveler
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2021
Everything was good. Recommend going in November/ December, we were the only ones in the whole resort ( it seemed like it atleast). Everything was good overall
Ernesto
Ernesto, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2021
Great family orientated hotel and spa, everything you need is onsite, or short walking distance.
Vincent
Vincent, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 11, 2019
It’s was a nice Hotel. Clean room and staff was friendly . Not much to do around this time of the year
Verified traveler
2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 26, 2019
Check-in was extremely confusing — was told to email my confirmation to the hotel(?).
The pool was nice, but the temperature was too cold. Jacuzzi was not warm enough.
Staff, for the most part, was friendly and helpful.
Spa facilities were nice, but the fitness center/gym was tiny.
Ivan
Ivan, 4-night trip
Verified Expedia guest review
6/10 Good
Dec 4, 2024
Hotel sin ilusiones
Desde recepción asta la habitación tengo que caminar más de medio kilómetros.
El servicio vip que tenía por tener una suite,está bastante desatendidos.el servicio de llegada y salida es muy frio y sin animo
Toni
Toni, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
JOSE LUIS
JOSE LUIS, 10-night trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
Hotel agradable
Hotel familiar muy bien situado.
El buffet está muy bien aunque algo estresante por la cantidad de gente y camareros que se juntan en las horas punta.
alicia
alicia, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 17, 2024
Hotel fantástico
Experiencia fantástica, muy cerca de la playa.
Habitaciones muy amplias, animación maravillosa, servicio muy bueno.
No puedo hablar nada malo del hotel todo de 10.
La animación es genial hay para todas las edades separadas por grupos está súper bien para todos y siempre pensando en todas las edades
maria jose
maria jose, 6-night family trip
Verified Hotels.com guest review
6/10 Good
Jun 28, 2024
Francisco Javier
Francisco Javier, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
Hotel con encanto maravilloso para ir con niños o sin ellos. Instalaciones bien cuidadas y limpias. Habitación bien cuidada con muchos detalles. El jardín muy bien cuidado. Para los niños tienen muchas actividades. Super simpaticos todos. Siempre ire a este Hotel. Me tiene enamorada de por vida
Sandra
Sandra, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 26, 2024
Jose
Jose, 1-night family trip
Verified Hotels.com guest review
6/10 Good
May 25, 2024
Antonia
Antonia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 13, 2024
Me gustó mucho el personal lo amable que es y a quienes son por lo que volveré a ir a ese hotel.
Lo que no me gustó son las actuaciones que terminan muy pronto y no dejan ningún DJ o música para seguir en modo de discoteca.
Aconsejo que se llevéis o tenían algún tipo de repelente o matamosquitos el hotel en las habitaciones, nos matan a picotaso
Miguel Angel
Miguel Angel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2024
La comida de la cena no nos gusto nada
Ana Isabel
Ana Isabel, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 5, 2024
Hotel situado en una zona genial
La llegada fue un poco caótica pues estuvimos casi una hora y cuarto esperando para hacer el check in, algo increíble y que nos hizo empezar molestos.
Después el hotel está muy bien y el servicio también