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Deluxe Volcán

5.0 star property
Mountain lodge with spa, near "The Hands of God" Holy Water Baths

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Photo gallery for Deluxe Volcán

Electric kettle
Premium bedding, down comforters, Tempur-Pedic beds
Exterior
View from property
Premium bedding, down comforters, Tempur-Pedic beds
Deluxe Volcán offers a serene escape with cooked-to-order breakfast, lush gardens, and rejuvenating spa treatments at Refugio Spa Garden. Stay connected with in-room WiFi, take advantage of laundry facilities and luggage storage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Spa
  • Free breakfast
  • Laundry facilities
  • Free WiFi
  • 24/7 front desk

Main amenities (9)

  • Housekeeping (on request)
  • Full-service spa
  • Massage/treatment rooms
  • Babysitting
  • 24-hour front desk
  • Garden
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Babysitting (surcharge)
  • Separate bathtub and shower
  • Separate dining area
  • Garden
  • Patio
  • Laundry facilities
The current price is $181
includes taxes & fees
$181 per night
Mar 13 - Mar 14

Room options

View all photos for Luxury Suite

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite

Highlights

Yard
Patio
Separate dining area
Individually furnished
Individually decorated
Separate bedroom
Down duvet
Tempur-Pedic bed
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View, Mountainside

Highlights

Yard
Patio
Separate dining area
Individually furnished
Individually decorated
Separate bedroom
Down duvet
Tempur-Pedic bed
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View, Mountainside

Highlights

Yard
Patio
Separate dining area
Individually furnished
Individually decorated
Separate bedroom
Down duvet
Tempur-Pedic bed
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View

Highlights

Yard
Patio
Separate dining area
Individually furnished
Individually decorated
Separate bedroom
Down duvet
Tempur-Pedic bed
  • 409 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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Exterior detail

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9.2 out of 10, Wonderful, (132)
Samari Spa Resort
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About the neighborhood

Map
Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250

What's nearby

  • Church of the Virgin of the Holy Water - 5 min drive - 3.8 km
  • "The Hands of God" Holy Water Baths - 5 min drive - 4.2 km
  • Banos Central Market - 5 min drive - 3.9 km
  • El Refugio Spa Garden - 7 min drive - 5.2 km
  • The Tree House - 28 min drive - 15.8 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 86.9 miles/139.8 km
  • Ambato Station - 50 min drive

Restaurants

  • ‪Leprechaun - ‬5 min drive
  • ‪Honey coffee & tea - ‬4 min drive
  • ‪Juan Valdez - ‬5 min drive
  • ‪Caña Mandur - ‬5 min drive
  • ‪Mestizart Ecuadorian Restaurant - ‬4 min drive

About this property

Deluxe Volcán

Enjoy your visit to Baños de Agua Santa with a stay at Deluxe Volcán. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 4 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • Guests are recommended to download the property's Whatsapp mobile app before check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast
    • Babysitting*

Pets

    • Pets allowed (dogs only, up to 35 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Onsite parking includes off-street options

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:30 AM–9:00 AM

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Skydiving nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Smooth flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart speaker

Home comfort

  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage
  • Patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Housekeeping (on request)
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

Refugio Spa Garden has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a mud bath and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.

Also known as

Deluxe Volcán Lodge
Deluxe Volcán Baños de Agua Santa
Deluxe Volcán Lodge Baños de Agua Santa

Frequently asked questions

Are pets allowed at Deluxe Volcán?

Yes, dogs are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 15 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Deluxe Volcán?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Deluxe Volcán and nearby?

Have fun with nearby activities like cycling, mountain climbing, and rock climbing. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.

Does Deluxe Volcán have any outdoor private spaces?

Yes, every room features a patio and a yard.

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Deluxe Volcán Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excelent
Great place, Great view, excelent service
BOLIVAR, 1-night trip

10/10 Exceptional

Amazing views!
Bianka, 3-night trip

10/10 Exceptional

A must stay in Banos! What you lose in convenience of location (not walkable to town) you gain in top notch service, modern and luxury finishings, magnificent views! Would stay here again and again!!!
Daniella, 3-night trip

10/10 Exceptional

There are just not enough stars to give Deluxe Volcan! The accommodations were amazing, the view breathtaking and the owner did triple the amount of work to ensure we were happy! We will be back!
Jo Lane, 5-night trip

10/10 Exceptional

Is a spectacular place to rest enjoy in family. A fantastic experience.
Amparo, 1-night trip

10/10 Exceptional

Lovely experience, hotel has an amazing view. The staff were so friendly and welcoming, the rooms were clean and comfortable. I would definitely come back.
Diana, 1-night trip

10/10 Exceptional

Great service. great view.
James, 2-night trip

8/10 Very good

Noise level during night was annoying. No closet. No place to put bags. No restaurant. View excellent. Nice location. Excellent service.
vijay, 2-night trip

8/10 Very good

The place is secluded and peaceful with nice views from the city of Baños, the staff, therapeutic massage and breakfast are enough to make you feel on top of the world. I gave this place a 9 out of 10, for the only reason that if you have difficulty walking you must in advanced suggest to get a lower level room, and perhaps it will also give you a better city view. The transportation is simple and arranged ahead of time with the help from the receptionist at the office, with the taxi fee that is not included of course. This is a beautiful romantic and peaceful getaway , a place you must visit in your lifetime!

10/10 Exceptional

It’s worth the drive. Beautiful property. Beautiful views. Friendly staff.
Kelton, 1-night trip

10/10 Exceptional

Great view, confortable suite. Great for couples. Not good for small kids. If you want to enjoy city restaurants or nightlife, you must have a car and make sure whoever is driving doesn’t drink at all or the car might fall down the mountain on your way back to the hotel.
Byron, 2-night trip

10/10 Exceptional

Awesome views & hotel manager Petronio will go to Mars to satisfy whatever you may need. Million dollar views with great service!
Omar, 1-night trip

10/10 Exceptional

Magical Experience
This place was magical. The views and the service was exceptional. Very modern and clean rooms. Only 5 mins and $5 taxi ride to town.
Cheryl, 2-night trip

10/10 Exceptional

The view was amazing but it was the staff that made our stay great. They were accommodating, thoughtful, and always helpful. For example, they brought us umbrellas to walk down to our cab without being asked. I would recommend this to everyone I know.
Brian, 2-night trip

10/10 Exceptional

My husband and I stayed here a couple nights on the Baños portion of our Ecuador trip and were really impressed with the service and of course the amazing view! The manager is very helpful and always assisted us bringing things up and down the stairs. There was an assortment of things in the mini bar to purchase which was convenient. The bed is very comfortable and the blinds make it dark enough to sleep in after a night out on the town. The jet tub is wonderful, perfect place to relax and admire the view. Also, you are served homemade breakfast in a basket each morning - super cute. The only down sides are that the power will go out and if it’s after midnight they can’t run the compressors (which makes sense). Also, the hot water is inconsistent. However these inconveniences don’t take away from the overall experience. If I’m ever in Baños again I would certainly stay again. A beautiful and unique experience!
Stevie, 2-night trip

6/10 Good

Canan, 1-night trip

10/10 Exceptional

바뇨스 전망을 내려다보기에 굉장히 좋은 곳! 올라가기에 높은 곳이지만 하루정도 숙박해보기를 추천합니다 통으로 열리는 통유리창이 뻥뚫린 전망을 제공하고 아침에는 일출과 맑은 화산 전망이 파노라마로 펼쳐지는 아름다운 곳입니다. 자쿠지가 있어서 커플로 오기에 아주 좋고 샤워실이 약간 투명한 부분이 있어 주의할 필요 있습니다. 약간 추울수 있으니 따뜻한 옷 입고오세요~
JONGHYUK, 1-night trip

8/10 Very good

Beaucoup de moustiques qui pénètre le soir si les lumières sont allumées
marc, 3-night trip

8/10 Very good

Lindo lugar excelente la vista
Nelson, 2-night trip

10/10 Exceptional

Jesus, 1-night trip

10/10 Exceptional

Muy lindo lugar para descansar una vista excelente el staff es excepcional lo recomiendo.
Selvin, 1-night trip

10/10 Exceptional

Alexander, 1-night trip

10/10 Exceptional

Lisa, 1-night trip

10/10 Exceptional

Fernanda, 1-night trip

10/10 Exceptional

Aldo, 1-night trip