Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250
What's nearby
Church of the Virgin of the Holy Water - 5 min drive - 3.8 km
"The Hands of God" Holy Water Baths - 5 min drive - 4.2 km
Termas de la Virgen - 6 min drive - 4.3 km
El Refugio Spa Garden - 7 min drive - 5.2 km
The Tree House - 27 min drive - 15.4 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 86.9 miles/139.8 km
Ambato Station - 50 min drive
Restaurants
Leprechaun - 5 min drive
Honey coffee & tea - 4 min drive
Juan Valdez - 5 min drive
Caña Mandur - 5 min drive
Mestizart Ecuadorian Restaurant - 4 min drive
About this property
Deluxe Volcán
Enjoy your visit to Baños de Agua Santa with a stay at Deluxe Volcán. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs.
Languages
English, Spanish
At a glance
Hotel size
4 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Whatsapp mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Babysitting*
Pets
Pets allowed (dogs only, up to 35 lbs per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8:30 AM–9:00 AM
Traveling with children
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Ecotours nearby
Mountain climbing nearby
Skydiving nearby
Hot springs nearby
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Romance packages
Facilities
Garden
Full-service spa
Massage/treatment rooms
Accessibility
Smooth flooring in room
Hardwood flooring in room
Room amenities
Be entertained
Smart speaker
Home comfort
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Tempur-Pedic mattress
What to enjoy
In-room massage
Patio
Yard
Individually furnished and decorated
Separate dining area
Freshen up
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Housekeeping (on request)
Mobile key entry
Special features
Spa
Refugio Spa Garden has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a mud bath and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Deluxe Volcán Lodge
Deluxe Volcán Baños de Agua Santa
Deluxe Volcán Lodge Baños de Agua Santa
Frequently asked questions
Are pets allowed at Deluxe Volcán?
Yes, dogs are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 15 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Deluxe Volcán?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Deluxe Volcán and nearby?
Have fun with nearby activities like cycling, mountain climbing, and rock climbing. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Does Deluxe Volcán have any outdoor private spaces?
Yes, every room features a patio and a yard.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 18, 2024
Jesus
Jesus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Great view, confortable suite. Great for couples. Not good for small kids. If you want to enjoy city restaurants or nightlife, you must have a car and make sure whoever is driving doesn’t drink at all or the car might fall down the mountain on your way back to the hotel.
Byron
Byron, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 22, 2024
Lovely experience, hotel has an amazing view. The staff were so friendly and welcoming, the rooms were clean and comfortable. I would definitely come back.
Diana
Diana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Is a spectacular place to rest enjoy in family. A fantastic experience.
Amparo
Amparo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 13, 2024
Muy lindo lugar para descansar una vista excelente el staff es excepcional lo recomiendo.
Selvin
Selvin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 23, 2024
Great service. great view.
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 6, 2024
Alexander
Alexander, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2024
Lisa
Lisa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2024
Magical Experience
This place was magical. The views and the service was exceptional. Very modern and clean rooms. Only 5 mins and $5 taxi ride to town.
Cheryl
Cheryl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2023
Aldo
Aldo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2023
It’s worth the drive. Beautiful property. Beautiful views. Friendly staff.
Kelton
Kelton, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 9, 2023
Awesome views & hotel manager Petronio will go to Mars to satisfy whatever you may need. Million dollar views with great service!
Omar
Omar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2023
The view was amazing but it was the staff that made our stay great. They were accommodating, thoughtful, and always helpful. For example, they brought us umbrellas to walk down to our cab without being asked. I would recommend this to everyone I know.
Brian
Brian, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2024
Fernanda
Fernanda, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 9, 2023
Ha venido un hombre a las 11 de la noche a tocar la puerta como loco. Pidiendo que le abriéramos por unas toallas y cobrando dinero por haber llamado un taxi.
Diciendo que le pagaremos y le abriéramos y así estuvo por casi 10 minutos. Lo cual tuve que decirle que ya eran las 11 de la noche y que no podia ser tan falta de respeto para estar exigiendo que le abriéramos la puerta y pidiendo dinero.