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Casa Serras Andorra

5.0 star property
Luxury hotel with restaurant, near Pyrenees Andorra Shopping Centre

Choose dates to view prices

Photo gallery for Casa Serras Andorra

Daily buffet breakfast (EUR 19 per person)
Business center
1 bedroom, minibar, in-room safe, desk
Exterior
Bar (on property)
Experience Andorra's luxurious side at Eurostars Andorra, where modern comforts and outdoor adventures blend. Unwind in the sauna, explore nearby Pyrenees Shopping Centre or take a spin on a rental bike - with helpful staff to ensure your stay is seamless.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Gym
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Business center
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (3 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (3 adults)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room (2 adults and 2 children)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (2 adults and 2 children)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (3 people)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (3 people)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Room (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (2 adults and 1 child)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(21 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Total includes taxes and fees
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About the neighborhood

Map
Avinguda Meritxell, 23, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min walk - 0.0 km
  • Church of Saint Stephen - 3 min walk - 0.3 km
  • Andorra Massage - 6 min walk - 0.6 km
  • Casa de la Vall - 6 min walk - 0.6 km
  • Caldea Spa - 14 min walk - 1.2 km

Getting around

  • La Seu d'Urgell (LEU) - 50 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive
  • L'Hospitalet-pres-l'Andorre Station - 59 min drive
  • Porté-Puymorens Station - 61 min drive
  • Burton's Station - 62 min drive

Restaurants

  • ‪Diamant Andorra - ‬4 min walk
  • ‪L'Orri - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mamá María - ‬1 min walk
  • ‪Casa Teresa - ‬7 min walk

About this property

Casa Serras Andorra

At Casa Serras Andorra, you'll be just a 5-minute drive from Pyrenees Andorra Shopping Centre and Caldea Spa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.

Languages

Catalan, English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • All guests must show a valid passport. This is the only form of identification that is accepted at this property.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 20 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Sauna
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 48-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 15 for children

Parking

  • Covered self parking costs EUR 20 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Frequently asked questions

Does Casa Serras Andorra offer free cancellation for a full refund?

Yes, Casa Serras Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Serras Andorra?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Serras Andorra?

Yes. Self parking costs EUR 20 per night. Parking spots may be limited.

What are the check-in and check-out times at Casa Serras Andorra?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Casa Serras Andorra and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Enjoy amenities like a sauna and a fitness center.

Are there restaurants at or near Casa Serras Andorra?

Yes, there's an onsite restaurant.

What's the area around Casa Serras Andorra like?

Casa Serras Andorra is in Avenida Meritxell, a short 1-minute walk from Pyrenees Andorra Shopping Centre and 17 minutes' walk from Caldea Spa.

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Casa Serras Andorra Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Cities
Parking

What guests liked

  • Breakfast was excellent with a good selection and tastefully prepared meals. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Good hotel. Big rooms, nice staff, near bus station and walkable from the city center. 20 min ski bus ride to encamp. Will recommend and will stay again.
6-night trip

10/10

Great location Excellent breakfast
1-night trip

8/10

Nice hotel with good location
1-night trip

10/10

Good location for walking to everything.
2-night trip

10/10

Convenient situated close to skibus and main shopping street. Very friendly and service oriented staff in reception and breakfast/dining area. Spotless cleaning. We had two large rooms with separate access btw the rooms. We had half-board with a good selection breakfast and a three-course menu very tastefully prepared.
7-night trip

10/10

Excellent
1-night trip

10/10

Excellent stay for an amazing price. In the heart of the city and so close to everything. Great staff
3-night trip

10/10

Staff was very friendly, rooms very clean and hotel in a very good location
1-night trip

10/10

Excellent location, clean and friendly staff.
2-night trip

10/10

Good property
1-night trip

10/10

Every room is a junior suite. Underground parking under the hotel with direct access to the hotel. Easy access to the main tax free shopping area. For access to fitness center, you need to reserve a time with a receptionist and get a separate room key. Jacuzzi does not work.
3-night trip

6/10

Staff was really helpful, central hotel to go shopping. It’s not a 5 star standard though
2-night trip

10/10

Perfect location for exploring Andorra! Room was clean and spacious and staff was very helpful. Secure on-site parking. Would definitely stay here again!
2-night trip

10/10

Great location and very hospitable staff. We’ll be back!
1-night trip

10/10

We drove to Andorra to see the mountains and visit Andorra la Vella. The town was beautiful! An interesting mix of old and new building, a blend of cultures and a spectacular location in the valley along the river. The Eurostars hotel was pleasant and comfortable. The rooms were huge and the staff was very friendly!
1-night trip

10/10

We took a couple days out of our Barcelona trip and drove to Andorra to see the mountains and visit Andorra la Vella. The town was beautiful! An interesting mix of old and new building, a blend of cultures and a spectacular location in the valley along the river. The Eurostars hotel was pleasant and comfortable. The rooms were huge and the staff was very friendly!
1-night trip

8/10

Very convenient location, with shopping and dining right there. Great breakfast as well. Very clean.
2-night trip

10/10

A very short stay and everything was correct.
1-night trip

10/10

Central location
4-night trip

10/10

Hotel very well located in the city center, in a very quiet area. Rooms are spacious, comfortable and very clean. The bathroom is spacious and practical. The hotel has parking. The staff was very attentive, friendly and always willing to help and make recommendations. We will definitely be back.
3-night trip

10/10

Good
2-night trip

6/10

The room was quite nice. Air conditioning was poor. Room cooled down faster with the AC off and windows opened. Street noise was high with windows opened. Beds were comfortable.
1-night trip

4/10

We booked this hotel due to the parking being included onsite. When we arrived they told us they did not have parking and could instead park in the public lot. We were charged 22 euros for the overnight parking and the hotel would not reimburse us after claiming to have free parking.
1-night trip

10/10

We stayed at Eurostars Andorra for a few days and noticed that our rental car had a flat tire and no spare in the trunk! The front desk assistant Martina was eager to help us sort things out on a Saturday. She asked the facility manager Nestor whether he knew open garages to fix the tire. She called a few garages to assess whether they could come to help us out. She also called our rental company road assistance to explain the situation and see how long it would take them to come fix the issue. She was also able to greet incoming guests without delaying their check in while handling our issue. Martina was amazing in taking care of us and Nestor was not only extremely helpful but stayed until things were sorted out. This is top notch service that we will never forget.
2-night trip

8/10

I have never slept in beds this bad at a supposed 5-star hotel. The beds kept sliding apart almost like the floor was made of butter. During the night the gap would become almost 50 cm each night, and we are not uneasy sleepers. The pillows were quite bad as well and we woke up with a sore back and neck every day. One day the cleaning came in at 8 in the morning, not giving us time to get any clothes on or anything.. that was.. fun.. Other than that it was great. Parking is very expensive. Were promised parking at 18€ for 24h in the shopping center, but it costed the double amount of that. Both weekends and weekdays, so You’ll have to account for that. The city is absolutely amazing and the hotel staff are incredibly nice and helpful.
4-night trip