Hong Kong International Airport (HKG) - 43 min drive
Xili Railway Station - 8 min drive
Hong Kong Lok Ma Chau Station - 14 min drive
Hong Kong Tin Shui Wai Station - 16 min drive
Menghai Station - 13 min walk
Yihai Station - 14 min walk
Qianwan Station - 17 min walk
Restaurants
星巴克 - 17 min walk
新强记港式茶餐厅 - 3 min drive
兰州拉面 - 2 min drive
东北烧烤城 - 7 min walk
138西餐馆 - 17 min walk
About this property
Conrad Shenzhen
At Conrad Shenzhen, you'll be within a 15-minute drive of Shenzhen Safari Park and Window of the World. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ch’ao 胤呈中餐厅, one of 4 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a 24-hour fitness center and a bar/lounge. Public transportation is just a short walk: Menghai Station is 13 minutes and Yihai Station is 14 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
300 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Electric vehicle charging point on site
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
4 restaurants
Bar/lounge
Room service (late night)
Traveling with children
Children stay free (see details)
Bed rails
What to do
Concerts/live shows
Working away
5 meeting rooms
Conference space (1184 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
24-hour fitness center
An indoor pool
Shopping mall on site
Vegetarian dining options
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 45
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Area rugs in room
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Ch’ao 胤呈中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Common Room 齐安西餐厅 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Azaleas壹尚大堂吧 - Onsite café. Open daily.
The Collective Bar徊吧 - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 328 for adults and CNY 164 for children
Children & extra beds
Rollaway beds are available for CNY 500 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Conrad Shenzhen Hotel
Conrad Shenzhen Shenzhen
Conrad Shenzhen Hotel Shenzhen
Frequently asked questions
Does Conrad Shenzhen offer free cancellation for a full refund?
Yes, Conrad Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Conrad Shenzhen?
Yes, there's an indoor pool.
Are pets allowed at Conrad Shenzhen?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Conrad Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Conrad Shenzhen and nearby?
Conrad Shenzhen has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Conrad Shenzhen?
Yes, there are 4 onsite restaurants, featuring Chinese cuisine.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
May 16, 2024
Good place with Hospitality service.
Yajun
Yajun, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 5, 2024
The best hotel in 前海
Hon Bong Rex
Hon Bong Rex, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 16, 2024
The room was exceptional as were the staff who attended to me.
Shan
Shan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 9, 2023
King Y
King Y, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Enjoyable weekend
Good to stay 24 hours, on high floor.
FUK SING
FUK SING, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Choi
Choi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
Marcus
Marcus, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2024
Bik Kwan
Bik Kwan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
Value for money stay
Very experienced and professional services from car drop off, check on counter and F&B front line.
wing ki
wing ki, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
Surely a distinguishing Hilton brand
It’s an extremely good hotel and one of those 5 stars which can provide the international standard of a Hilton brand hotel.
It’s unfortunate that it’s located in an area where economic development seemed to be put on hold and it’s not as well used as it’s targeted to be.
I do recommend that the hotel should have a dress code for people who are having breakfast in the restaurant on 5th floor. I saw a lady dressed in light pink pajamas with her long hair below her waist line. It’s extremely inappropriate and untidy and I believe people who are in the local culture do not know how ghostly they looked ,and need to be reminded on this.
I have 2 pictures to provide if hotel management is interested in knowing how horrible and ghostly this lady appeared in the restaurant this morning. I seriously things can change if the hotels help educate.