6/10 Good
May 2, 2024
Difficult to communicate with staff when only one member could speak english so had to wait until she was on duty to sort things out. Booking included a full continental breakfast this came down to two slices of toast and a cup of tea. Had a tv in room which did not work until late on day 2 of a 3 day stay. Room had aircon but took 2 days to find out it was controlled from reception so was set at 33 c for 2 days. In the bathroom there was a strong smell of drains also the shower heads were blocked and hence couldnt have a shower the soap dish looked as if it had never been cleaned and was caked in old soap and the cup for the toothbrush had a thick brown dried crust in the bottom. On returning from sightseeing had to wait 20 minutes in reception to obtain my room key even though a member of staff went past me 4 times. Bedding was very threadbare and the units looked very very dated and worn nothing like the photos that they show on the website. Would not stay here again.
DAVID
DAVID, 3-night trip
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