8/10 Very Good
Aug 28, 2024
My room did have an ocean view as promised, however the slated ceiling meant i couldnt stand upright at the window.
The shower door came off the shower as soon as i got out. I told the desk staff about it the following morning but no one ever came to fix it. However the room was clean and a good size for my needs.
There is an elevator, but you have to climb 3 sets of stairs to get there, and only goes to the 4th floor. To get to my room on the 5th floor were 2 sets of stairs.
The desk clerk upon my arrival helped me carry my suitcase up to my room.
I got very sick my 2nd day there, and didn't have the energy to go out. I called for room service but was told it was not available at that time.
The desk clerk offered to come to my room to show me how to use their wifi to order and pick up food locally. When he came to my room and could tell i was sick, he helpfully offered to puck up the food i wanted, took the cash i offered, and brought back my food and change. He was very nice, but in my fatigue and illness, i neglected to tip him- my apologies to him!
Michelle
Michelle, 3-night trip
Verified Expedia guest review
