We’ve had a very unpleasant experience with La Casa di Amy. First, the person in charge of the hotel, who called himself Miky, overcharged us the Local City Tax upon check-in. Then he put us in a room with no TV signal. When we pointed this out, he was offended and became extremely impatient. He said that he had no time for this, that we didn’t need TV because we didn’t understand Italian. He asked us to pay heating、coffee maker、bottled water and snacks in a revenge manner, even though his assistant had told us all of these were free like other hotel guests. In the end we were switched to another room with no closet、no safe and the sink in the bathroom was clogged. The room rate was cheaper than we had booked. This hotel doesn’t deserve a high rating. To make up to some people and look down on or even bully others is a shameful behavior that should be condemned.