4/10 Fair
Nov 24, 2024
Sad that this property has been neglected
We have stayed here a few times before and were always impressed. This time, one in our party woke up in pain because of a broken-down bed and the situation was not addressed. Our room was just beat to heck. The coffeemaker leaked and didn't;'t function properly, many items with which the suites are typically equipped were missing (i.e. no spoons) and no remedy offered by management, so we had to do without. The blinds in our room had been broken so they didn't reach to the bottom of the window. The rug was threadbare in places. Also, since I stayed here last, the road and adjacent business noise has increased considerably and there is no longer a "quiet side" to the property. This property has a unique function in that some units are actually rented as apartments, either furnished or unfurnished.
Kathryn
Kathryn, 2-night trip
Verified Hotels.com guest review