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voco Royalty Puebla Downtown, an IHG Hotel

4.0 star property
Hotel with 2 restaurants, near Zócalo de Puebla

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Royalty Puebla Downtown, an IHG Hotel

Exterior
Point of interest
Point of interest
In-room safe, blackout drapes, soundproofing, free WiFi
Suite, 1 King Bed, Balcony (Cathedral View) | Living area | Plasma TV
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service
The price is $94
includes taxes & fees
$79 per night
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Cathedral View)

In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 1 King Bed (Cathedral View)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Sofa bed - king
Private bathroom
Coffee/tea maker
Cable channels
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 1 King Bed, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Sofa bed - king
Private bathroom
Coffee/tea maker
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Double Bed, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Wardrobe or closet
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Building design
Quinta Real Puebla
Parking available
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1003)
The price is $86
includes taxes & fees
$72 per night
Nov 20 - Nov 21
Quinta Real Puebla
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About the neighborhood

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 5 min walk
  • Puebla Convention Center - 10 min walk
  • Fort Loreto - 6 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Tortas Meche - ‬2 min walk
  • ‪Hotel Royalty Centro - ‬1 min walk
  • ‪Antigua Taqueria la Oriental - ‬3 min walk
  • ‪El Globo - ‬3 min walk
  • ‪Antigua Taquería la Oriental - ‬3 min walk

About this property

voco Royalty Puebla Downtown, an IHG Hotel

Voco Royalty Puebla Downtown, an IHG Hotel features a rooftop terrace and puts you just steps from Zócalo de Puebla and Puebla Cathedral. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 42 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar.
Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

Parking

  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown, an IHG Hotel Hotel
voco Royalty Puebla Downtown, an IHG Hotel Puebla
voco Royalty Puebla Downtown, an IHG Hotel Hotel Puebla

Frequently asked questions

Does voco Royalty Puebla Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Royalty Puebla Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at voco Royalty Puebla Downtown, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at voco Royalty Puebla Downtown, an IHG Hotel?
Yes, there's free valet parking.
What are the check-in and check-out times at voco Royalty Puebla Downtown, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at voco Royalty Puebla Downtown, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near voco Royalty Puebla Downtown, an IHG Hotel?
Yes, there are 2 onsite restaurants.
What's the area around voco Royalty Puebla Downtown, an IHG Hotel like?
Voco Royalty Puebla Downtown, an IHG Hotel is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 5 minutes' walk from Puebla Cathedral.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Eliseo, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James J, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 3-night trip
Verified Hotels.com guest review

6/10 Good

1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.
Kota, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Marina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice large room with comfortable bed, refrigerator and very clean. Great location too Had to ask for all my VIP benefits after I was told I didn't have any at check in
Gabriele, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Didn’t get both bottles promised. I got charged for a smaller room. Slept poorly ac kept turning on. Door didn’t shut and made an annoying noise. Under impressed.
Evita, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
It was great!
Idilio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jose, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future
Rafael, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

This is a wonderful hotel. One of the best we’ve ever stayed in. The only reason some people might not like it is the noise because it’s right on the square. But we love that aspect of it. We also love the town of Puebla. We will definitely return to this beautiful city and this wonderful hotel.
Blaine, 3-night romance trip
Verified Expedia guest review

4/10 Fair

I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable
Verified Expedia guest review

10/10 Exceptional

Charles, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Upscale stay in Pueblo's center
Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.
Carol, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Joel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Oleksiy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.
Terrence, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

I love the hotel, it is always convenient. The studio we rented was not very comfortable, no natural light, next to a cleaning room where the was always noise, people slammed their doors and we could hear it at all times.
Giorgio, 2-night romance trip
Verified Expedia guest review

6/10 Good

Nice hotel, lacking warmth in a great location!
Huge hotel room, awesome location! Luis the bellman was very cool during both stays. Other than that the people especially in the evenings seemed disinterested in making us feel welcome. Even though the makeshift front desk was right by the front door, some people wouldn’t even raise their heads as we walked in. It’s a very pretty hotel and the room was huge. Bathroom was nice with a huge shower , unfortunately with little water pressure. One evening when everything had closed already we bright tacos back to eat, and they looked at us weird when we asked to eat at a table in the already closed restaurant. Ivan was kind enough to take over the situation and even bring us silverware and napkins. Finally upon checkout, they inspected the room which we keep clean on our own, and found a washcloth that we told them had make up on it, and they charged us 100 pesos(6 dollars) Seems a little ridiculous to me and left a bad taste in my mouth! The receptionist was even rude about it. We enjoyed our stay but expect more warmth out of a nice hotel like this. Highly recommend a visit to puebla.
JOHN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Literally the best hotel I’ve ever stayed at
Lyndsey, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Puebla trip
Location ,location, location. wonderful stay in the heart of beautiful Puebla.
janina, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The Room to small for a hotel = Montelongo room. The Bed smelling Bad the blanquet tthe pillows I complain. The next day change blanquets The little safety box do not open the tecnitian remplace bateries. Workers hammering, drilling from 7 AM to 7PM The location. The Zócalo everyday has live music from 6PM to almos midnight- - to noisy THE HOTEL CHARGE ME $ 500.00 pesos for BLANQUETS. We never ever return to this MOTEL.
SALVADOR, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

All staff were great and attention was excellent, very good location!!!
Alvaro Ernesto Martínez, 2-night trip
Verified Expedia guest review