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The Guesthouse by the Hey Hotel

3.0 star property
Adventure hotel with restaurant, connected to a shopping center, near Mystery Rooms

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room | In-room safe, soundproofing, iron/ironing board, travel crib
Standard Double Room | In-room safe, soundproofing, iron/ironing board, travel crib
Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, travel crib
Standard Double Room | Bathroom | Towels
Daily buffet breakfast (CHF 25 per person)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Free use of bicycles
  • 3 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (5)

  • Daily housekeeping
  • Bathtub or shower
  • Highchair
  • Travel crib
  • Soundproofed rooms
The price is $201
includes taxes & fees
$186 per night
Jan 22 - Jan 23, 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, travel crib

Family Quadruple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, travel crib

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, travel crib

Superior Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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Front of property

Hotel Toscana

Parking available
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Restaurant
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6.8 out of 10, (510)
The price is $147
includes taxes & fees
$135 per night
Jan 4 - Jan 5, 2025
Hotel Toscana
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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 9 min walk
  • Interlaken Ost Ferry Terminal - 16 min walk

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 6 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 13 min walk

Restaurants

  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk

About this property

The Guesthouse by the Hey Hotel

The Guesthouse by the Hey Hotel puts you within a 10-minute drive of Mystery Rooms and Lake Brienz. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say good things about the helpful staff and location.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 60 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 16
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite parking available only on request
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 7 ft (CHF 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Whale-watching nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Travel crib
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Parking

  • Parking is available nearby and costs CHF 15 per day (7 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Guesthouse by the Hey Hotel offer free cancellation for a full refund?
Yes, The Guesthouse by the Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Guesthouse by the Hey Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at The Guesthouse by the Hey Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Guesthouse by the Hey Hotel?
No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.
What is there to do at The Guesthouse by the Hey Hotel and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near The Guesthouse by the Hey Hotel?
Yes, there's an onsite restaurant.
What's the area around The Guesthouse by the Hey Hotel like?
The Guesthouse by the Hey Hotel is in Central Interlaken, a short 6-minute walk from Interlaken West Station and 9 minutes' walk from Mystery Rooms. Travelers say the area is walkable and ideal for skiing.

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Alyssa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Taimoor, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

The hotel was in a great location, but what was not explained was that the actual building where most of the rooms are, is located in a building behind the main hitel and that none of the rooms in that building have air conditioning. Also, parking at the hotel is some what complex as they park in a little alley behind the main hotel.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel was entirely too hot, very uncomfortable for sleeping. Rooms were nice. My only disappointment was how hot it was in the room.
Patricia, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice room but it smelled like someone had smoked in the room previously, and they tried to cover it up with detergent.
Kevin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything is within walking distance from the property. The staff is very friendly and helpful.
Lori, 1-night family trip
Verified Expedia guest review

6/10 Good

Little noisy in the evening
Malgorzata, 2-night trip
Verified Expedia guest review

6/10 Good

It was average for an overpriced accommodation
Brian, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good hotel in the heart of Interlaken, walkable to train train station.
Hanh, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Hotel is in a central location to tourism office and shopping, restaurants however it is a busier area. The view was directly into other peoples hotel room so a challenge to keep windows open when curtains need to be closed (you could look directly into others aswell across laneway. Not the easiest hotel to find and parking was not by hotel (about 5 min walk). We only stayed 1 night so not a big issue but if I were to stay in Interlaken for a few nights I would look for a place with parking and more importantly views and more atmosphere. Staff were great and helped me when I lost my parking tickets - really appreciated this service. About 20 min walk to Harder Kulm - but beautiful walk.
Yasmin, 1-night family trip
Verified Expedia guest review

4/10 Fair

Guest house poor, hotel good.
The accommodation was in the building next door in the guest house ( we thought it was in the hotel) The room had two single beds at ground level and two in a loft up a narrow steep ladder. This was too small for teenagers or adults and over promoted. The worst aspect was the mini bathroom ( for four people) A small toilet by the door , a BATH SHOWER and small sink. The most dangerous aspect was the shower ,which when placed on medium would suddenly change to boiling , potentially burning your skin even if you switched it to cold,as it stayed boiling. I mentioned this to reception,who seemed unconcerned but they would report it to an engineer. The hotel entrance is spacious, inviting and well designed. Breakfasts were excellent ( we paid for seperately) But as I stated to the receptionist, the bathroom was 2 star quality and the room not suitable for three adults ( even though sold for four)
brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, friendly staff.
Xumin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lynnette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kamen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and convenient. Friendly helpful staff
Shimmy, 1-night trip
Verified Expedia guest review

6/10 Good

The guest house doesn’t have any AC and it just has a small fan. The rooms don’t come with a mini fridge either. You have to open the windows in summer so you aren’t hot and then a lot of little flies come in. The area is great and the staff was great but it’s not worth the price. It’s a glorified hostel and for the price it isn’t worth it.
Carlos, 1-night trip
Verified Expedia guest review

8/10 Very Good

Water pressure n temperature could be improved by a lot. The slanted roof is health n safety hazard. The staff are helpful n good.
SAI MAN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

VIPUL, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ivo, 2-night trip
Verified Expedia guest review

4/10 Fair

Tiny bathroom
Tiny shower! Am 5”3” petite and can barely fit in the shower. If your on the bigger or taller side, book a room with a bathtub. Location is great. Close to everything. Instant Coffee with powdered creamer and sugar. Room is clean. No A/C, so it’s hot during summer. We came here end of July.
Jon, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small place for 4 folks. If you have luggage, managing it in small space is challenging
Devdatta, 4-night family trip
Verified Expedia guest review

4/10 Fair

Joanna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

avent, 2-night trip
Verified Expedia guest review

4/10 Fair

Careful of redirect from Hey to Hey Guesthouse
I will not book again through hotels.com. It listed the main hotel (Hey Interlaken) which I chose for its amenities like air conditioning and refrigerator. However without realizing it I was redirected to Hey Guesthouse which did not have either AC or fridge and it was a tiny room with a fan and a window that could only be opened from the top by climbing up on the sill. The Hey staff was very helpful and put us in a bigger Guesthouse room with large windows but still no AC and very noisy facing the street.
Lynette M, 1-night trip
Verified Hotels.com guest review