6/10 Good
Nov 13, 2024
Unfriendly staff at the desk but nice buildilding
The rooms are fine and the breakfast is good. Its expensive but thats Switzerland. The thing we didn't like was we found desk staff really unfriendly. I found them a bit intimidating. We asked for some milk to make a cup of tea in our room. No not possible. So i walked down 10 minutes in the pouring rain to buy some. (No offer of an umbrella ).
Coming back i found that the 2 teabags you are issued, one was herbal. So i went downstairs to ask for a black teabag. No not possible, unless you trade your herbal tea. So i went upstairs and brought down and swapped. Come on SWISS people. Where is the customer service here. i have now been to probably 15 accomodation locations in Europe in the Last 3 months and this was by far the most expensive with the scabiest attitude.
Mark
Mark, 1-night trip
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