Located near a train station, Best Western Citadelle is a great choice for a stay in Besancon. Fellow travelers say great things about the helpful staff.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
41 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Secured onsite self parking (EUR 15 per day)
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Parking
Secured self parking costs EUR 15 per day
Guests must contact this property in advance to reserve onsite parking
Policies
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Granvelle
Granvelle Besancon
Granvelle Hotel Besancon
Best Western Citadelle Hotel Besancon
Best Western Citadelle Besancon
Best Western Citadelle
Citotel Hotel Besançon
Best Western Citadelle Hotel
Best Western Citadelle Besancon
Best Western Citadelle Hotel Besancon
Frequently asked questions
Are pets allowed at Best Western Citadelle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Citadelle?
Yes. Self parking costs EUR 15 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Citadelle?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What's the area around Best Western Citadelle like?
Best Western Citadelle is in Besancon Old Town, a short 8-minute walk from Besancon Citadel and 9 minutes' walk from Citadel of Besancon.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 16, 2024
Stefan
Stefan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 12, 2024
Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Karen
Karen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2024
We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
judith
judith, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 15, 2023
mike
mike, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2023
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2023
Pleasant stay
Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Saumil
Saumil, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2023
Very good value.
Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Robin
Robin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2023
No comments
Jean-Charles
Jean-Charles, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2023
Helpful staff. Good size room.
William
William, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2023
Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Elizabeth
Elizabeth, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 30, 2022
Tony
Tony, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 8, 2022
Nice hotel, a little away from the city centre
Lovely city with lots to offer. Hotel location slightly away from centre.
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2022
TAKASHI
TAKASHI, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 13, 2022
Helpful and friendly staff at reception with good advice
Carol
Carol, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2022
The hotel and staff are amazing. Especially Pierre who took personal care of our family during our stay. Besoncon is also a wonderful destination!
Steven
Steven, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 13, 2022
Best 'Best Western' i've ever been in.
John
John, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 7, 2021
well located hotel
Hotel is well located in the centre, close to Citadelle, there are bars, restaurants and shops nearby. We were not in the main building. Room was little dark for my taste. Bathroom was clean.
alica
alica, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 1, 2020
Geoff
Geoff, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2019
very nice hotel in the city centre
The room had just been refurbished and was very clean.
The staff was friendly and they gave us a city map with directions to the city centre.
They have a private parking at a cost of 8 euros which we used.
Filippo
Filippo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2019
clean and quite , very close to main places
room is clean and parking is available on site
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2019
Good location for walking around old town. Really helpful staff, clean room, good breakfast
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2019
Beautiful building, very close to the centre. Lovely staff and very clean. Book parking early though as only a few spaces outside.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 17, 2019
Cute ancient building, nice breakfast, friendly staff