6/10 Good
Aug 24, 2023
Needs some work to be a nice place
The hotel has a lot of potential as the view is gorgeous and the room was spacious. Sadly that was ruined by the fact that over a 4 night stay we never got to use the private pool as it was green. We told the staff multiple times and they barely cleaned it, the first time we watched the guy and he only skimmed the top, never used a brush where the algae was.
Other things are very small but shows the eye for detail isn’t the best like our doors were super hard to open to enter the room, the had no toilet paper holder, the bedroom door doesn’t shut as it hits the tv, outlet by the bed didn’t work, stove top took 20min to make 2 scrambled eggs.
Again the view is amazing and if they can fix these minor issues we would return.
Verified traveler
4-night trip
Verified Hotels.com guest review