Because we were delayed driving to Vienna and would be arriving after 9pm, the staff contacted us to say they would be upgrading us to their other hotel, the Hotel Botzmann (a 4 star hotel), located only 250 yards away. 24h reception desk with incredibly helpful staff, free overnight parking and reasonable day parking, luggage storage, a bar and beautiful, comfortable, recently remodeled rooms. Amazing breakfast with lots of gluten free options.