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Casa Firenza

4.5 star property
Luxury Cuenca hotel with 2 restaurants, connected to a rail/subway station

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Firenza

Basic Quadruple Room | Minibar, in-room safe, individually decorated, desk
Deluxe Studio Suite | Minibar, in-room safe, individually decorated, desk
Deluxe Studio Suite | Minibar, in-room safe, individually decorated, desk
Comfort Studio Suite | Minibar, in-room safe, individually decorated, desk
Deluxe Studio Suite | Bathroom | Shower, rainfall showerhead, slippers, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
Feel at home
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The price is $250
includes taxes & fees
$250 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, individually decorated, desk

Classic Single Room

Highlights

Individually decorated
Heating
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Minibar
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Bathroom | Shower, rainfall showerhead, slippers, towels

Classic Double Room

Highlights

Individually decorated
Heating
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Minibar
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Minibar, in-room safe, individually decorated, desk

Basic Quadruple Room

Highlights

Individually decorated
Heating
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Minibar
Electric kettle
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, individually decorated, desk

Deluxe Studio Suite

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite | Minibar, in-room safe, individually decorated, desk

Comfort Studio Suite

Highlights

Individually decorated
Heating
Free cribs/infant beds
Kitchen
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101

What's nearby

  • Calderon Park - 1 min walk - 0.1 km
  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
  • Alejandro Serrano Aguilar Stadium - 16 min walk - 1.4 km
  • Mall del Rio - 5 min drive - 3.0 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.8 miles/128.5 km
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Terminal Terrestre Station - 20 min walk
  • Unidad Nacional Tram Station - 22 min walk

Restaurants

  • ‪Negroni - ‬1 min walk
  • ‪El Confesionario - ‬2 min walk
  • ‪Raymipampa - ‬1 min walk
  • ‪Le Bistro - ‬2 min walk
  • ‪La Creme - ‬1 min walk

About this property

Casa Firenza

Casa Firenza is a great choice for a stay in Cuenca. Guests can indulge in hot stone massages, then grab a bite to eat at one of the 2 restaurants. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.

Languages

Spanish

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite parking available only on request
  • Onsite carport
  • Free offsite parking within 1640 ft

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • In-room massage
  • Individually decorated
  • Heated floors

Freshen up

  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Children & extra beds

  • Rollaway beds are available for USD 56.0 per day

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Firenza Hotel
Casa Firenza Cuenca
Casa Firenza Hotel Cuenca

Frequently asked questions

Are pets allowed at Casa Firenza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Firenza?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Casa Firenza?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Casa Firenza and nearby?
Casa Firenza has 2 bars and spa services.
Are there restaurants at or near Casa Firenza?
Yes, there are 2 onsite restaurants.
What's the area around Casa Firenza like?
Casa Firenza is in Downtown Cuenca, a short 9-minute walk from Gaspar Sangurima Tram Station and 6 minutes' walk from Plaza Rotary Market.

Reviews

8.0

Very Good

10/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Room was beautiful and clean Staff went above and beyond. Very friendly beyond helpful.
Randy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab volveria siempre
LIZARDO, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jose, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Muy recomendado el hotel, por su ubicación, instalaciones y servicio!
Santiago, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación. Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más...
Verified Expedia guest review