Port of Genoa Cruise Ship Terminal - 18 min walk - 1.6 km
Getting around
Cristoforo Colombo Airport (GOA) - 21 min drive
Genoa Via di Francia Station - 3 min drive
Genoa Piazza Principe Station - 9 min walk
Genoa Genova Brignole Station - 29 min walk
Restaurants
Pasticceria Liquoreria Marescotti di Cavo - 3 min walk
Panificio Sebastiano - 2 min walk
Bar 8Rosso - 2 min walk
Mercato del Carmine - 3 min walk
Trattoria Al Veliero - 4 min walk
About this property
Hotel Helvetia
Hotel Helvetia puts you just a 5-minute drive from Port of Genoa Cruise Ship Terminal and Old Port. Free WiFi is an added perk, and guests looking to stay active can check out the nearby segway rentals/tours. Fellow travelers like the overall property condition.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
37 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets stay free
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
24-hour offsite parking within 492 ft (EUR 25 per day); reservations required; discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Bed rails
What to do
Bicycle rentals nearby
Boat tours nearby
Segway rentals/tours nearby
Marina nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1585
Safe-deposit box at front desk
Library
Television in common areas
Bicycle parking
Accessibility
Elevator
Visual alarms in hallways
Handrails in stairways
Bathroom emergency pull cord
Doorbell and phone notification
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7.00 for adults and EUR 7.00 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 25 per day (492 ft away; open 24 hours)
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A17ZUVJT8X
Also known as
Helvetia Genoa
Hotel Helvetia Genoa
Helvetia Hotel Genoa
Hotel Helvetia Hotel
Hotel Helvetia Genoa
Hotel Helvetia Hotel Genoa
Frequently asked questions
Does Hotel Helvetia offer free cancellation for a full refund?
Yes, Hotel Helvetia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helvetia?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Hotel Helvetia?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Helvetia?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Helvetia and nearby?
Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes segway rentals.
What's the area around Hotel Helvetia like?
Hotel Helvetia is in Genoa Historical Centre, a short 9-minute walk from Genoa Piazza Principe Station and 8 minutes' walk from Old Port.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
Sep 1, 2024
Florjan
Florjan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Very good short stay. Thank you
Jane
Jane, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 21, 2024
Air conditioning doesn’t work properly and shower head falls on your head
Gabriel
Gabriel, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 6, 2024
Wi-fi did not work. AC did not work. Breakfast was very limited. Very loud all day.
Staff was very friendly. Location was good.
Ryan
Ryan, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jun 8, 2024
Good location
Good location for getting to the old port and the main tourist areas. Nedo who checked us in was very friendly and helpful. Breakfast had a limited variety and the same same selection each day but given it’s free, it was decent. Our room was clean and fairly standard. The one downside was a constant noise from another A/C unit which we could hear when ours was turned off.
Katy
Katy, 3-night trip
Verified Hotels.com guest review
6/10 Good
May 30, 2024
Ok for one night
Bare bones place to stay. Adequate for one night
Abby
Abby, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2023
Great room size, plenty of space. Comfy bed and dark room. This room was above the Irish Pub so was definitely noisy but the windows did a good job of blocking most of the street noise. Staff were lovely and helpful, easy walk to the train station.
Hayley
Hayley, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2023
Kelby
Kelby, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2023
Great hotel, nice people. Nedo went beyond in service, he is mang't.
Bruce
Bruce, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 28, 2022
Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Michael
Michael, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 29, 2022
Location
Pavlina
Pavlina, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Sep 28, 2019
The hotel itself was fine but the area is sketchy and hectic. Parking and traffic is a nightmare. Probably safe but who know’s. Seems like lots of university kids. Don’t eat the 9 euro buffet down the street. Not exactly proper temp. And pretty sure it gave us the runs for a day.
Claudia
Claudia, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 27, 2019
Good location . Nice people. Good weather . Close to aquarium
Ebenezer
Ebenezer, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 23, 2018
The location is great, very close to the Piazza Principe railway station and main streets with numerous palaces under UNESCO protection. Genova is an amazing historic maritime Republic, definitely worth visiting.
Verified traveler
4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2018
My room was not as difficult to navigate as the one I had on my visit the week before. There was only one step up (into the bathroom) rather than also having a step up into the room. The bed fit the size of the room better and there was a desk and chair.
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Oct 17, 2018
Reception person was on the phone for several minutes while I stood ready to ask questions. I turned to look at brochures and finally went into dining room--still no acknowledgement of me and still chatting away on the same, apparently personal, call. After several more minutes I returned to stand at the counter in front of the coffee/espresso machine and continued to wait until the call was ended and I could ask for a cappucino.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 2, 2018
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2018
Good value, great location
Great location, friendly staff, decent enough breakfast. The hotel is an old building so that comes with certain quirks, eg, the lift. But it's a great location - not too far from the station but very handy for the old town and the marina area. For the price, I thought it was good value.
Essie
Essie, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 24, 2018
Old hotel, small and dark room but very friendly service.
Verified traveler
6-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 9, 2018
Great location - easy to get to the funicular, beautiful church across the way, close to the water and the train station.
Bathroom was ridiculously small. Room was fine. Staff was very helpful. Elevator was terrifying and took a long time to arrive.
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 10, 2018
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
May 8, 2018
Convienient Location
Location to train station and attractions very good. Staff could be friendlier. Disappointed that we were not offered a refund on one night we did not use room due to rail strikes, even though we alerted staff a day in advance that we would not be arriving until following day.
James
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2018
Walking distance to the aquarium and maritime museum. Friendly and helpful staff and they provided discount parking. We look forward to staying here again.