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Relais & Chateaux Hotel Castel Fragsburg

5.0 star property
Unleash your inner adventurer amidst breathtaking scenery: challenge yourself on a ropes course or rejuvenate with yoga classes.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Relais & Chateaux Hotel Castel Fragsburg

Meeting facility
Exterior
Junior Suite | View from room
Exterior
Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Pool
  • Electric vehicle charging point
  • Bar
  • Free parking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Luxury Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
  • 915 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
  • 807 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Via Fragsburg 3, Merano, BZ, 39012

What's nearby

  • Trauttmansdorff Castle Gardens - 10 min drive
  • Merano 2000 Cable Car - 12 min drive
  • Merano Thermal Baths - 14 min drive
  • Merano Christmas Market - 15 min drive
  • Prince's Castle - 16 min drive

Getting around

  • Valerio Catullo Airport (VRN) - 123 min drive
  • Merano-Maia B. Untermais Station - 21 min drive
  • Merano/Meran Station - 21 min drive
  • Tel/Töll Station - 23 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪McDonald's - ‬13 min drive
  • ‪Gasthof Pizzeria Tanner Des Reiterer Karl - ‬12 min drive
  • ‪Cafe Am Tore - ‬13 min drive
  • ‪Miramonti Panorama Restaurant - ‬18 min drive
  • ‪Lanarena - ‬16 min drive

About this property

Relais & Chateaux Hotel Castel Fragsburg

Adjacent to a golf course, Relais & Chateaux Hotel Castel Fragsburg is a great choice for a stay in Merano. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Prezioso**, one of 2 restaurants, serves Regional cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club, and a fitness center.

Languages

English, German, Italian

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10:30 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle available 24 hours*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Yoga classes
  • Farming classes
  • Pro golf lessons
  • Hiking/biking trails
  • Rope course
  • Helicopter/airplane tours
  • Bicycle tour information
  • Golf lessons nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Ski lessons nearby
  • Winery tours nearby

Working away

  • 4 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1624
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Heilspa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Prezioso** - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Reservations are required.
Restaurant Orangerie - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 49 for adults and EUR 49 for children
  • Airport shuttle service is offered for an extra charge of EUR 9999 per vehicle (one-way, maximum occupancy 9999)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children costs EUR 9999 (one-way)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from April to November
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT021051A12DG24HFJ

Also known as

Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg Relais Chateaux
Relais Chateaux Hotel Castel Fragsburg
Relais & Chateaux Hotel Castel Fragsburg Hotel
Relais & Chateaux Hotel Castel Fragsburg Merano
Relais & Chateaux Hotel Castel Fragsburg Hotel Merano

Frequently asked questions

Is there a pool at Relais & Chateaux Hotel Castel Fragsburg?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Relais & Chateaux Hotel Castel Fragsburg?
Yes, dogs are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Relais & Chateaux Hotel Castel Fragsburg?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Relais & Chateaux Hotel Castel Fragsburg?
Yes, an airport shuttle is available. The charge is EUR 9999 per vehicle one-way.
What are the check-in and check-out times at Relais & Chateaux Hotel Castel Fragsburg?
Check-in start time: 2 PM; Check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at Relais & Chateaux Hotel Castel Fragsburg and nearby?
Have fun with onsite activities like cycling and hiking. Additional recreation onsite includes helicopter/airplane tours and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Relais & Chateaux Hotel Castel Fragsburg also has a seasonal outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Relais & Chateaux Hotel Castel Fragsburg?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Regional cuisine, and garden views.
Does Relais & Chateaux Hotel Castel Fragsburg have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Relais & Chateaux Hotel Castel Fragsburg like?
Relais & Chateaux Hotel Castel Fragsburg is a short 1-minute walk from Ortler Ski Arena and 15 minutes' walk from Fragsburg Waterfall.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Sima, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Louise, 3-night trip
Verified Expedia guest review

10/10 Exceptional

What amazing people. The service was unmatched, the views are incredible. Absolutely must for a relaxing vacation. The spa is unreal also, must see.
Chris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

incredible service and stunning location
Malcolm, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

As nice a hotel as you will ever find
The very best of hotels I just wish they had coffee pots in the rooms
john, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is one amazing property that’s been in one family for generations
3-night business trip
Verified Expedia guest review

10/10 Exceptional

This property was amazing. Very high quality furniture, dramatic views, spotless throughout. Attentive staff. Truly wonderful place.
Wendy, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The climb is worth it!
What a gorgeous property! Climbing up a long windy road you are met with an incredible castle like hotel. Surrounded by orchards and flowers you sit on the top of the mountain and look out at a view that is spectacular. The rooms are large and beautifully appointed with cozy down comforters and organic products. It’s a wellness hotel with a spa and pool. The restaurant is all white and filled with flowers from their garden. The food is so fresh and the service is perfect. We are one night at the restaurant. Very gourmet and for us one night was enough. Merano has great restaurants that are more casual but also have spectacular food.
alicia, 3-night romance trip
Verified Hotels.com guest review

4/10 Fair

Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.
Russell, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Great location with beautiful views of Merano.
Great property and location, but they tried to charge me 300 euros, per night for having a friend in the room (I was on a bike trip). Whe I tried cancelling the reservation, the person at the front desk, said I would be charged for two nights regardless of Expedia terms and conditions. I asked for the manager and the owner showed up, I ended up paying 50 euros per day, although the bed was a queen size but not independent. They tried to "surprise me", but were not successful. Not proper of a hote, let alone a 5 star hotel of this price.
Verified Expedia guest review

10/10 Exceptional

Really lovely hotel.
Luxurious but relaxed and friendly. Beautiful situation. Best breakfast ever eaten in Italy.
Verified Expedia guest review

10/10 Exceptional

Definitely coming back
It was most amazing hotel. The room was pristine, impeccable service,very friendly and accommodating stuff, superb food.
Verified Hotels.com guest review

10/10 Exceptional

Magical
The dining experience alone is worth the cost of the hotel. Truly magical.
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simplesmente perfeito, adorável e romântico
Excelente. Excedeu as expectativas que já eram grandes pelo material de apresentação do Castel. O jardim é um verdadeiro sonho, só alguém com muita sensibilidade para criar tantos espaços para contemplação e repouso. A gentileza de todos os colaboradores é sincera e contagiante. Nos espaços internos o cuidado com a escolha das peças decorativas é também perfeita. Todos os inúmeros espaços são harmônicos e nos levam ao encantamento. O café da manhã é sensacional, somando a riqueza da cultura gastronômica germânica com a italiana. Assim também o restaurante apresenta pratos excelentes. A localização é perfeita para o “dolce far niente”. Não se deseja sair do hotel.
Cláudio r, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ein ganz besonderes Urlaubshotel
Das Personal ist extrem freundlich. Man kann sich nur wohlfühlen.
Sonja, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Christer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Relais et chateau au top ,
Magnifique situation en montagne , place unique , confort et services exceptionnnels. Le petits déjeuners est extraordinaire . Sauf que le dernier soir, nous avons attendus Trop longtemps notre plats principales et on n'a pas appréciés notre plats principales à sa juste valeurs .
Yvon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Dr, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Zauberberg
Nach einer engen, aber atemberaubenden Fahrt von Meran zum ehemaligen Jagdschlösschen hinauf, befindet man sich sofort in einer anderen Welt. Ausstattung, Küche und Service vom Feinsten. Preise im rechten Verhältnis. Erholung pur und man kann schnell die Lust verlieren, das Gelände des Hotels zu verlassen. Eigentlich sollte man es nicht weitersagen.
Verified Ebookers guest review

10/10 Exceptional

En Perle !
Fantastisk, kvalitet i alle ledd: Beliggenhet, kjøkken, personale
Verified Hotels.com guest review

8/10 Very Good

Castello alpino con vista mozzafiato su Merano
Ho passato due giorni con la famiglia tutto perfetto ma la piscina e' piccola e dopo un temporale e' saltata completamente la Wi-Fi e parte dei canali TV senza essere ripristinata
Verified Expedia guest review

8/10 Very Good

Ein sehr schönes Luxushotel
Die Lage und Ausstattung des Hotels ist wunderschön. Sehr liebevoll eingerichtet. Der Blick auf Meran unvergesslich und die Anfahrt durch die Weinberge ein Erlebnis. Besonders schön sind die Terrassen des Restaurants. Ein sehr hochpreisiges Hotel, was aber dann doch nicht ganz den Erwartungen an eine Luxusklasse entspricht. Zimmer Deluxe verfügt über keine Badewanne, und nur 4 Handtücher... Das Essen im Restaurant entspricht überhaupt nicht dem ambitionierten Anspruch der Küche. Zu teuer für das Gebotene und eine Speisekarte, auf der lediglich die Preise für das Menu und nicht für die einzelnen Gänge zu finden sind, geht gar nicht! Sehr schön, aber zu teuer!
Verified Expedia guest review