Enjoy your visit to Santa Cruz with a stay at Ibis Santa Cruz DE LA Sierra. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
120 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 132 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
Parking
Free secured, covered onsite self parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Stair gate
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Grab bar near toilet
Grab bar in shower
Roll-in shower
Transfer shower
Well-lit path to entrance
Hardwood flooring in room
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
Phone
Computer monitor
Desk chair
Electrical adapters/chargers
Food and drink
Champagne service
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately BOB 70 for adults and BOB 35 for children
Airport shuttle service is offered for an extra charge of BOB 22 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Airport shuttle service for children costs BOB 22
Pets
Service animals exempt from fees
Pet deposit: BOB 209 per stay
Pets are allowed for an extra charge of BOB 209 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards, mobile payments and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Santa Cruz DE LA Sierra Hotel
Ibis Santa Cruz DE LA Sierra Santa Cruz
Ibis Santa Cruz DE LA Sierra Hotel Santa Cruz
Frequently asked questions
Does Ibis Santa Cruz DE LA Sierra offer free cancellation for a full refund?
Yes, Ibis Santa Cruz DE LA Sierra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ibis Santa Cruz DE LA Sierra?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 132 lbs per pet. There's a charge of BOB 209 per pet, per stay, and there's also a deposit of BOB 209 per stay. Service animals are exempt from fees.
Is parking offered on site at Ibis Santa Cruz DE LA Sierra?
Yes, there's free self parking.
Is airport shuttle service offered by Ibis Santa Cruz DE LA Sierra?
Yes, an airport shuttle is available. The charge is BOB 22 per vehicle one-way.
What are the check-in and check-out times at Ibis Santa Cruz DE LA Sierra?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Ibis Santa Cruz DE LA Sierra and nearby?
Recommended spots to visit include Santa Cruz Zoo (1.2 mi) and Plaza 24 de Septiembre (1.2 mi), along with San Lorenzo Cathedral (1.3 mi) and Ventura Mall (1.7 mi).
Are there restaurants at or near Ibis Santa Cruz DE LA Sierra?
Yes, there's an onsite restaurant.
What's the area around Ibis Santa Cruz DE LA Sierra like?
Ibis Santa Cruz DE LA Sierra is a short 14-minute walk from Municipal Library and 17 minutes' walk from Patio Design LifeStyle Center.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 22, 2024
Predictable, good vibe.
Very good bed.
Ted
Ted, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Aug 18, 2024
Enrique
Enrique, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 25, 2024
Andres
Andres, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 31, 2024
Good hotel
I had a great stay at this hotel. It has a good location, within reasonable walking distance to the old town or the restaurant area, though Uber is very easy and cheap. The hotel is good, modern and clean . The ambience is very quiet , I would have liked a more interesting and lively vibe. The room was very spacious and comfortable. The only downside was that my room did not have a mini-fridge. The front desk staff was very helpful and kind.
yoel
yoel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 20, 2024
A J
A J, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2024
Vitaly
Vitaly, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2023
Andre
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
Emilio Alonso
Emilio Alonso, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2023
Carlos
Carlos, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 5, 2023
excelente lugar para alojarse
Fue una estadia comoda y muy bien ubicada para todo lo planeado en este viaje, buena atencion y buenas instalaciones lo recomiendo para un viaje de negocios
Ricardo
Ricardo, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2023
Jaqueline
Jaqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2023
Jaqueline
Jaqueline, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2023
Nice clean room
Tyler
Tyler, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2023
Simple and Clean hotel
Very clean, but simple and basic accommodation. Staff are friendly and the food they serve is pretty good, but they charge extra for breakfast and bottled water. Clean, economical, yet stylish place to stay for business or pleasure. There're couple restaurants very near by and a farmacia where bottled water can be purchased. It costs more at the hotel.
Angela
Angela, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 27, 2023
Basic hotel with very friendly staff. The staff is superb Very nice neighborhood!!!nice shopping and great restaurants !
FRANCISCO
FRANCISCO, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2023
Awesome staff
Sergio
Sergio, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Feb 4, 2025
Paulo
Paulo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 29, 2025
Novo, limpo e confortável
O hotel está novinho, tudo muito limpo e confortável.
Claudio
Claudio, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2024
Kotaro
Kotaro, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Marie Nathanaëlle
Marie Nathanaëlle, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 6, 2024
Nicolas
Nicolas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
.
Amilcar
Amilcar, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 22, 2024
Hotel muy bueno ideal para salir de negocios.
Es un Hotel muy funcional, y aunque la habitación es muy pequeña, cumple con lo necesario para descansar e ir a trabajar.
El desayuno está muy bien y de muy buena calidad el servicio del personal.
Nicolas
Nicolas, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jul 7, 2024
Habitaciones no tienen friobar, caja fuerte ni cafetera, calefacción. Camas incómodas, calienta la espalda el colchon malo.