Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area.