When visiting Toyama, ANA Crowne Plaza Toyama, an IHG Hotel is a great choice to consider. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
252 rooms
Arranged over 19 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
A scheduled power outage will take place on January 9, 2025 from 1-3 AM. All facilities that use power, including elevators will not be available during this time.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1500 per night)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Meeting room
Conference space (9149 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Facilities
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchairs available on site
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Special features
Dining
カフェ・イン・ザ・パーク - Onsite buffet restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2850 for adults and JPY 1400 for children
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs JPY 1500 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ana Crowne Plaza Toyama
Ana Toyama
Crowne Plaza Ana Hotel Toyama
Crowne Plaza Ana Toyama
Crowne Plaza Toyama
Toyama Ana
Toyama Ana Crowne Plaza
Crowne Plaza ANA Toyama Hotel
Frequently asked questions
Does ANA Crowne Plaza Toyama, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Toyama, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ANA Crowne Plaza Toyama, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Toyama, an IHG Hotel?
Yes. Self parking costs JPY 1500 per night.
What are the check-in and check-out times at ANA Crowne Plaza Toyama, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Are there restaurants at or near ANA Crowne Plaza Toyama, an IHG Hotel?
Yes, there are 2 onsite restaurants.
What's the area around ANA Crowne Plaza Toyama, an IHG Hotel like?
ANA Crowne Plaza Toyama, an IHG Hotel is in the heart of Toyama, a short 2-minute walk from Toyama Castle and 6 minutes' walk from Toyama City Hall Observation Tower.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 11, 2024
Mordechai
Mordechai, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2024
Order fit out but clean great staff
Thomas
Thomas, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
ZHUO
ZHUO, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Nice stay across from Toyama Castle and on the route of the cable car
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Nicolas
Nicolas, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2024
Next to Toyama Castle.
Kwok Seng
Kwok Seng, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
Toshiki
Toshiki, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 8, 2024
Seokhoi
Seokhoi, 3-night trip
Verified Hotels.com guest review
6/10 Good
Apr 28, 2024
Qing Chang
Qing Chang, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2024
It was a good stay
Patrick
Patrick, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
Dec 16, 2023
Peter
Peter, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 4, 2023
Although it is not a new property, the hotel still has a majestic and regal feel and is complimented by its excellent staff, service and ideal location.
Ruben
Ruben, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2023
Fantastic customer service. We checked in our bags as we arrived early and they had already placed them in our room when we finally checked into the room.
From the front desk to their bar, their customers service was top notch. They really made our stay in Toyama so easy.
Pedro
Pedro, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 18, 2023
Helena
Helena, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 7, 2023
I stay in this hotel frequently. The staff are excellent. The lobby area and restaurant are also excellent. The rooms are small as is typical for a Japanese hotel, but they need some updating. The rugs in the rooms are old and in this latest visit my rug had a patch.
Henry
Henry, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
Apr 5, 2023
Keiko
Keiko, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2023
The hotel is centrally located. However, there are fewer dining options located close to the hotel. The staff are excellent.
Keith
Keith, 3-night trip
Verified Expedia guest review
2/10 Poor
Mar 18, 2023
There were only smoking rooms and the smell was terrible.
AKIRA
AKIRA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2022
Service is very nice.
Chih-Hsien
Chih-Hsien, 3-night business trip
Verified Expedia guest review
4/10 Fair
Apr 28, 2022
There has to be better Toyama Hotels
No staff in port to help with luggage or car. Inside staff reluctant when asked to take luggage to room. HORRIBLE bed. Ancient tv. Staff unfamiliar with norms. Only the breakfast gains them any points.
Raymond
Raymond, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 5, 2022
Antarqui
Antarqui, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2021
With our stay, it was nice and excellent, we enjoy our stay and looking forward to check in again