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JEN Hong Kong by Shangri-La

4.0 star property
Hotel with restaurant, near Victoria Harbour

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Executive lounge
Exterior detail
1 bedroom, in-room safe, desk, blackout drapes
Seasonal outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Non-smoking
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
The price is $145
includes taxes & fees
$141 per night
Jan 14 - Jan 15, 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Harbour View Queen Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Harbour View Queen Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Queen Room

Superior City View Queen Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior City View Queen Room

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Mountain View

Club Room, 1 Queen Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 Queen Bed, Mountain View

Highlights

Air conditioning
Club Lounge
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Harbor View

Club Room, 1 Queen Bed, Harbor View | 1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 Queen Bed, Harbor View

Highlights

Air conditioning
Club Lounge
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed

Highlights

Air conditioning
Club Lounge
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe City View Queen Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Harbour View Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Superior City View Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room, Harbor View

1 bedroom, in-room safe, desk, blackout drapes

Club Twin Room, Harbor View

Highlights

Air conditioning
Club Lounge
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

In-room safe, desk, laptop workspace, blackout drapes

ibis Hong Kong Central And Sheung Wan

Free WiFi
Restaurant
Connecting rooms available
Air conditioning
8.4 out of 10, Very Good, (1369)
The price is $128
includes taxes & fees
$125 per night
Jan 12 - Jan 13, 2025
ibis Hong Kong Central And Sheung Wan
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About the neighborhood

Map
508 Queens Road West, Western District, Hong Kong

What's nearby

  • University of Hong Kong - 6 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 3 min drive
  • Lan Kwai Fong - 4 min drive
  • Hong Kong Convention and Exhibition Centre - 5 min drive

Getting around

  • Hong Kong International Airport (HKG) - 31 min drive
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong Austin Station - 5 min drive
  • Hong Kong Admiralty Station - 5 min drive
  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Whitty Street Depot Tram Stop - 3 min walk
  • Hill Road Tram Stop - 3 min walk

Restaurants

  • ‪Café Malacca 馬來一菜館 - ‬1 min walk
  • ‪麥當勞 - ‬1 min walk
  • ‪Itacho Sushi 板長壽司 - ‬1 min walk
  • ‪Chung Kee Dessert - ‬1 min walk
  • ‪14 South Lane - ‬2 min walk

About this property

JEN Hong Kong by Shangri-La

JEN Hong Kong by Shangri-La puts you just a 5-minute drive from Hong Kong - Macau Ferry Terminal and Victoria Harbour. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like that it's just a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

Hotel size

  • 283 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space (1033 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 238 for adults and HKD 238 for children

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 17 2025 (dates subject to change):
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 7:30 PM
  • The seasonal pool is open from June to September
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

Frequently asked questions

Does JEN Hong Kong by Shangri-La offer free cancellation for a full refund?
Yes, JEN Hong Kong by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JEN Hong Kong by Shangri-La?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:30 AM to 7:30 PM. The pool will be unavailable from February 3 2025 to February 17 2025 (dates subject to change).
Are pets allowed at JEN Hong Kong by Shangri-La?
Sorry, pets aren't allowed.
Is parking offered on site at JEN Hong Kong by Shangri-La?
Yes. Parking spots may be limited.
What are the check-in and check-out times at JEN Hong Kong by Shangri-La?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at JEN Hong Kong by Shangri-La and nearby?
JEN Hong Kong by Shangri-La has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near JEN Hong Kong by Shangri-La?
Yes, Cafe Malacca offers Malaysian cuisine and ocean views.
What's the area around JEN Hong Kong by Shangri-La like?
JEN Hong Kong by Shangri-La is in Central & Western District, a short 2-minute walk from Shek Tong Tsui Terminus Tram Stop and 20 minutes' walk from Victoria Harbour. Travelers say that the hotel is in a great location.

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Robin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable
Robin, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Grace, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location with easy access to the MTR and the trams. Rooms esp the bathrooms are in need of a refurb as looking a little tired. However, the beds were very comfortable.
8-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

john
close to metro station. clean and good service
Rosalind, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Vincent, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Handy location
Heather, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helen Kinh Nu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Short trip to HK
Nice view Quiet Convenient
Enoch, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Anette, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful
The room was spacious, the quilt is too warm. JEN helped us to store our luggages for 4 nights until we came back from a short trip.
Man, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
It's amazing, we were upgraded to a high-level with harbour view.
Man, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Still one of the best
Excellent staff, well-maintained property, great location
Mr M D, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eleonore, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel reception apologized for the food left in the fridge by a previous guest, and was very happy to give us free use of the lounge and free breakfast. The drinks and food in the lounge were very good and the breakfast was excellent. The hotel staff was friendly and kind. The rooftop pool was wonderful. I would stay there again.
KAZUMI, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just a 3mins walk from HKU station with 7-11 just by the station. Staff were incredibly polite and helpful, including the lifeguards at the swimming pool. Room was huge, modern and clean! highly recommended.
Jermaine, 2-night trip
Verified Expedia guest review

8/10 Very Good

Generally is good
Sandy, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Alison, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

william, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very conveniently located next to HKU MTR station. The Deluxe Harbour view rooms are in the high floors and therefore avoid traffic noise from the street below. Rooms are clean and of a decent size. We stayed on two occasions between July and August for a total of 10 nights and were very happy with the hotel.
Simon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay at JEN Hong Kong! Super conveniently located beside HKU MTR Station. 7/11 right next door. Room was spacious and staff was great throughout our four night stay
Kelvin, 4-night romance trip
Verified Expedia guest review

6/10 Good

Interior of the hotel is quite outdated. Blinds are yellowish. Services are quite good though.
7-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"The top floor pool was just the trick with a pretty amazing view of the harbour."
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0