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Loi Suites Chapelco Hotel

4.5 star property
San Martín de los Andes hotel with spa and outdoor pool, aimed at LGBTQ+ guests

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Loi Suites Chapelco Hotel

Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Front of property - evening/night
Fireplace
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Lobby sitting area
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Airport transfer
  • Gym
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Ski passes
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Room service
For families
  • Children stay free
  • Playground on site
  • 20 bedrooms
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
The price is $176
includes taxes & fees
$176 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Studio, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Golf View

Suite, Golf View | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Golf View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Family Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Habitación Cuádruple Superior

Habitación Cuádruple Superior | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Habitación Cuádruple Superior

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Junior Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Triple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Cuádruple

Suite Cuádruple | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Suite Cuádruple

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 592 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
Ruta Nacional Nº40 Km 2227, San Martín de los Andes, Neuquen, 8370

What's nearby

  • Escorial - 22 min drive - 16.1 km
  • La Pastera Che Guevara Museum - 24 min drive - 17.4 km
  • Lacar Lake Pier - 26 min drive - 18.2 km
  • Chapelco Ski Resort - 43 min drive - 26.9 km
  • Quila Quina Beach - 53 min drive - 34.8 km

Getting around

  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Astas - ‬1 min walk
  • ‪Surenia Patagonia Brewing - ‬19 min drive
  • ‪1986 Pizzas y Empanadas de Autor - ‬17 min drive
  • ‪Los Coirones - ‬1 min walk
  • ‪El Corralón - ‬17 min drive

About this property

Loi Suites Chapelco Hotel

Loi Suites Chapelco Hotel features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this Colonial hotel include an indoor pool, an outdoor pool, and a bar/lounge. Ski passes and storage are also available.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 85 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:30 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property
  • Caters to LGBTQ guests
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Tennis lessons
  • Yoga classes
  • Golfing
  • Pool table
  • Golf lessons nearby
  • Horse riding nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (2045 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • Health club
  • Adjacent to a golf course
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 39
  • Grab bar near toilet
  • Toilet grab bar height (inches): 39
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • 20 bedrooms
  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

Optional extras

  • Airport shuttle service is offered for an extra charge of ARS 15000 per person (one-way)
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs ARS 15000 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Loisuites Chapelco
Loisuites Chapelco Golf Resort Spa
Loisuites Chapelco Golf Resort Spa San Martin de los Andes
Loisuites Chapelco Golf Spa
Loisuites Chapelco Golf Spa San Martin de los Andes
Loisuites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loisuites Chapelco Hotel
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martín de los Andes
Loi Suites Chapelco Hotel Hotel San Martín de los Andes

Frequently asked questions

Does Loi Suites Chapelco Hotel offer free cancellation for a full refund?
Yes, Loi Suites Chapelco Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Loi Suites Chapelco Hotel?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Loi Suites Chapelco Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Loi Suites Chapelco Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Loi Suites Chapelco Hotel?
Yes, an airport shuttle is available. The charge is ARS 15000 per person one-way.
What are the check-in and check-out times at Loi Suites Chapelco Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Loi Suites Chapelco Hotel?
No, this hotel doesn't have a casino, but Casino Magic (25-min drive) and Casino Magic (30-min drive) are both nearby.
What is there to do at Loi Suites Chapelco Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Loi Suites Chapelco Hotel also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Loi Suites Chapelco Hotel?
Yes, there are 2 onsite restaurants.
Does Loi Suites Chapelco Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.
Romi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place
Rodrigo, 3-night trip
Verified Expedia guest review

6/10 Good

La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo
GONZALEZ CARBALLO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paula, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.
Verified Expedia guest review

10/10 Exceptional

Amazing resort
Staff was amazing, truly made us feel welcomed
Oscar, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.
Jason, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice stay!
Loi Suites is a very nice hotel with nice views and good service. good points about the hotel: - Nice property, with a beautiful river that you must visit - Nice pool - Really nice concierge, Sabrina, that helped us to build our daily activities. Some improvements: - Restaurant food could be better for the price (expensive) - It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.
Carolina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

elyezer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The best staff and very beautiful hotel. Great for family vacation
6-night family trip
Verified Expedia guest review

8/10 Very Good

Peaceful and nice for a night
We got a really good deal at this place because it was off season, so for the price we paid, it was worth it. The area is pretty and our room had a nice view to the mountains where we could see birds, rabbits, as well as some fish in a little pond by the hotel. But, it should be noted that otherwise around the hotel there isn't much at all. It's a half hour drive to San Martin. So, for food your options are the hotel restaurant (which was decent) or a bit of a drive. This place is best for those wanting to get away from the towns, or for those coming for the golf course, I guess. We don't play golf, so one night was enough for us. The room itself was nice and comfortable. Maybe a tad run-down. Wifi worked decently. It was a tad warm, but not a problem really. The pool was also nice. We didn't try spa options, but they had several it seemed. When we arrived they at first didn't find our reservation, but a phone call seemed to sort that out. All in all, if you get a good deal, I'd say this is a nice place for a night.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Top notch hotel and they looked after us well. Quality and not overpriced with good attention to detail.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Highlights: Scenery and swimming pool. The restaurant dinner was great as well. You definitely need a car if you stay in this hotel.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Holidays with Family
Amazing hotel. Great location, everything worked perfect. A great experience.
Eduardo, 3-night trip
Verified Expedia guest review

6/10 Good

Ok
This is an ok hotel at high price. First, they did not know about what a vip expedia represent neither akwoledge it. The sommelier manager of the restaurant threat us like nobody. Awful stay in a nice enviroment.
pablo, 1-night trip
Verified Expedia guest review

8/10 Very Good

Scenic property, comfortable stay
Very nice hotel with incredible views of the Andes. The property was secure; the only slight downfall (for us) was that it was secluded...you definitely need a car to get anywhere. Good breakfast and beautiful pool. English service available.
Tarah, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Beware room quote in AED not ARS!
I don't understand why a Canadian booking a hotel in Argentina would be expected to do the conversion to United Arab Emirates dollars? It looks to me like a deliberate attempt to mislead.
Verified Hotels.com guest review