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Victoria Regal

2.0 star property
Lakefront hotel with restaurant, near West Lake

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Victoria Regal

Exterior
Superior Suite | Living area | LCD TV, DVD player
LCD TV, DVD player
Lobby
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Gym
  • Childcare
  • Laundry facilities
Main amenities
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
Feel at home
  • Babysitting services
  • Refrigerator
  • Terrace
  • Laundry facilities
  • DVD player
  • Elevator

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Minibar
Satellite channels
In-room safe
Desk
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Special Room

Special Room | Minibar, in-room safe, desk, iron/ironing board

Special Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Minibar
Satellite channels
In-room safe
Desk
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Minibar
Satellite channels
In-room safe
Desk
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Living area | LCD TV, DVD player

Superior Suite

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Minibar
Satellite channels
In-room safe
Desk
  • 470 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room (New)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Minibar
Satellite channels
In-room safe
Desk
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Minibar
Satellite channels
In-room safe
Desk
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 Double Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Minibar
Satellite channels
In-room safe
Desk
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Courtyard by Marriott Hangzhou Qianjiang

Free parking
Free WiFi
Restaurant
Connecting rooms available
9.0 out of 10, Wonderful, 186 reviews
The price is $77
includes taxes & fees
$73 per night
Feb 3 - Feb 4
Courtyard by Marriott Hangzhou Qianjiang
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About the neighborhood

Map
89 YAN AN ROAD ,HANGZHOU, 89, Hangzhou, Zhejiang, 310002

What's nearby

  • West Lake - 9 min walk
  • Qinghefang Old Street - 10 min walk
  • Wushan Night Market - 17 min walk
  • Broken Bridge - 4 min drive
  • Hangzhou Tower Shopping Mall - 5 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive
  • Hangzhou Station - 8 min drive
  • East Railway Station - 21 min drive
  • Hangzhou East Railway Station - 23 min drive
  • Ding'an Road Station - 6 min walk
  • Wushan Square Station - 7 min walk
  • Jiangcheng Road Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪禾绿回转寿司 - ‬1 min walk
  • ‪家有好面 - ‬1 min walk
  • ‪喜洋洋铁板烧 - ‬1 min walk
  • ‪品甜工坊 - ‬1 min walk
  • ‪棒约翰比萨 - ‬1 min walk

About this property

Victoria Regal

Victoria Regal offers a great location, putting you within just a 10-minute walk of West Lake. Guests can indulge in spa services, and Sixiang Chinese Restauran serves breakfast, lunch, and dinner. Other features include a bar/lounge, a health club, and a fitness center. Public transportation is just a short walk: Ding'an Road Station is 6 minutes and Wushan Square Station is 7 minutes.

At a glance

DONE

Hotel size

    • 179 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Babysitting
WIFI

Internet

    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available on request)*

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting services

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Dining

Sixiang Chinese Restauran - This restaurant serves breakfast, lunch, and dinner.
Free Angle - Onsite bistro.
Excecutive Lounge - Onsite pub.

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of approximately CNY 68 per person
  • Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (roundtrip)

Policies

This property accepts major credit cards.

Also known as

Victoria Regal Hangzhou
Victoria Regal Hotel
Victoria Regal Hotel Hangzhou
Regal Hotel Hangzhou
Victoria Regal Hotel
Victoria Regal Hangzhou
Victoria Regal Hotel Hangzhou

Frequently asked questions

Does Victoria Regal offer free cancellation for a full refund?
Yes, Victoria Regal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at Victoria Regal?
Yes, there's free self parking.
Is airport shuttle service offered by Victoria Regal?
Yes, an airport shuttle is available. The charge is CNY 400 per vehicle roundtrip.
What are the check-in and check-out times at Victoria Regal?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Victoria Regal and nearby?
Victoria Regal has a sauna and a health club.
Are there restaurants at or near Victoria Regal?
Yes, there's an onsite restaurant, Sixiang Chinese Restauran.
What's the area around Victoria Regal like?
Victoria Regal is a short 6-minute walk from Ding'an Road Station and 9 minutes' walk from West Lake.

Reviews

7.2

Good

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Good

So so
The only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz.
Mabel, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Hotel badly maintain or no maintenance at all!!!
I will never return to this hotel again. We have chosen this hotel as my family has previously stayed in the hotel 2 years ago and it was good then. The hotel has deteriorated so much that it is not worse the while to stay in despite the good location. At check in, I requested for non-smoking room due to my sensitive wind pipe. Answer given by the check in staff was although the government in China has curbed smoking in the room, they cannot stop the guests from smoking in their room. What kind of control do the management has and looking at the state of the hotel, maintenance was poor or no maintenance at all. This hotel also allows their guests to leave their room door open while the guests were smoking heavily in the room!! There was also stain on the towel given. Most ridiculous was, I have asked to add a bed in the room. The kind of bed they added is not the standard roll away bed and there was no mattress given. The hotel has expected the guest to sleep on hard wooden plank!!! The hotel has the cheek to charge RMB250 for the wooden plank bed!!!! Better to pay more and stay at an international brand hotel!! I
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Requested Non-Smoking room, but was allocated Smoking Floor on the 5th level. When the lift opens, the air is bad as you will walk passed the gambling room which the doors are widely opened, before you get to your room. Spoke to hotel front desk and was told the hotel is fully booked. However, we hardly see any guests in the hotel lobby and restaurant.
2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Great Location - Terrible Hotel
Location is perfect. However, the entire hotel lobby and rooms smell terrible, worse than an ashtray it's hard to breath. You get what you pay for so the facilities are very basic and old but it's a great location so just be aware there is a reason the price is cheap.
M, 4-night trip
Verified Expedia guest review

8/10 Very Good

Great place to stay
Great location and nice hotel. The staff were very helpful too. Very comfortable rooms. Easy walk to metro station if needed. Lots of restaurants around the area and a very popular shopping area for tourists. Also nearby to beautiful temple. Will definitely stay again.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Good location
The hotel was a little jaded, but clean enough. To compensate for that, great location with a number of attractions within a 10-15 minute walk.
Ian, 2-night trip
Verified Expedia guest review

6/10 Good

good location
It is in a good location near the west lake
Verified Hotels.com guest review

6/10 Good

Close to Westlake, but not thrilled
Not up to my personal standards. Expectations weren't a bit high for this hotel
Verified Hotels.com guest review

4/10 Fair

Not a good experience
The staff was rude. The hotel smell terrible. It was not good experience. It is not worth the price we paid.xxxxxxxxxxxxxxx
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

It was pleasant. The staff are friendly - and just need to be a little more polished. Indeed the Lady Manager personally helped me with getting on relevant train and bus routes by accompanying me to their stops.
Verified Hotels.com guest review

8/10 Very Good

Good 3 star hotel
The hotel was rated as 4 star but did not meet the expectations of a 4 star! Room was smaller than expected and amenities were minimal. The look/decor of the hotel was outdated. Otherwise we were comfortable with our stay.
Verified Hotels.com guest review

2/10 Poor

The worst hotel where I've ever stayed.
The worst hotel where I've ever stayed. It's a nightmare. Especially, the attitude of staffs and the room condition were terrible. PLEASE CHOOSE ANOTHER HOTEL!!
Verified HotelClub guest review

2/10 Poor

The worst hotel where I've ever stayed.
The worst hotel where I've ever stayed. It's a nightmare. Especially, the attitude of staffs and the room condition were terrible. PLEASE CHOOSE ANOTHER HOTEL!!
Verified HotelClub guest review

6/10 Good

Good location, close to the lake in a pleasant are
A typical Chinese Hotel , no charm but convenient . Breakfast buffet nothing special and service very basic
Verified Expedia guest review

8/10 Very Good

Nice location
The location is good. Overall experience of the stay was fine.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

OK room if you are not fussy
Booked 3 rooms in Nov 15. All 3 room's air con cannot be controlled. Asked the reception for help and was told the controller was a dummy one and all air condition is based on centralise system. The temperature is so hot and warm due to weather change that it was hard to breath! Later, changed a room due to faulty TV. Discovered that the air con can be controlled! Overall room is clean except room carpet and the wall by the window is dirty. There is only 1 lift serving to level 6&7 and the lift is slow and at times packed with staff delivery of linens.
Verified Expedia guest review

8/10 Very Good

Great location, nice lobby, but so so room
No safe box in the room. The shower head is broken and water can easily leak out from the shower. Hotel lobby is nice. Location is great.
Verified Hotels.com guest review

6/10 Good

Good hotel with some quirks at a reasonable price
Prior to selecting this hotel, I read the reviews and they were all true, still I would likely stay here again. Things that were good: Room was clean and comfortable, good location, reasonable price, friendly staff. Things that were not good: I requested a non-smoking room but none was available, the first day there was only luke warm water (second day was fine), no real exercise or workout room, some street noise (didn't bother me).
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, nothng to say
one night for business, peronnal is nice, room a clean and well decorated
Verified Expedia guest review

10/10 Exceptional

Nice hotel, great location
There are many places to stay around the lake, downtown area. I picked this one because of price and location. It was only after we checked in that we figured out that we were within walking distance of the night market for food and novelties. The local thing seems to be a leaf and paper wrap of whole small chicken that is then baked in earthenware. I've traveled to China dozens of times and the first time I tried this faire even after being in Hanzhou twice before, but not downtown. Could have had a lot more fun had my Chinese colleague and I been in town longer. The hotel is also within walking distance of the subway if you're taking the train into town; we did. Would stay here again for sure.
Verified Expedia guest review

8/10 Very Good

nice lolcation, smoking problems
The hotel is nicely located, closed to Westlake, other scenic spots, and buses. The room size is fine, but there are too many people smoke in the hotel, in the lobby, hallway, elevator, and rooms. The non-smoking floor is ok, but other floors are horrible. If you are a non-smoker, you can't stand the smell.
Verified Hotels.com guest review

10/10 Exceptional

Located @ Southern City Center
My second stay at Victoria Regal within a year. Staff as usual offer excellent assistance to me on tour and train ticketing. Metro station Ding An Lu is few hundred metres north-east of the hotel. 20 minutes walk to west lake thru west lake avenue. (North-west direction).
Verified Expedia guest review