Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 3 min drive
Jacksonville International Airport (JAX) - 21 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 40 min drive
Jacksonville Station - 21 min drive
Restaurants
McDonald's - 2 min drive
Sonic Drive-In - 4 min drive
Burger King - 3 min drive
Hook Fish & Chicken - 9 min walk
Dick's Wings & Grill - 10 min walk
About this property
Holiday Inn Express and Suites Jacksonville East, an IHG Hotel
At Holiday Inn Express and Suites Jacksonville East, an IHG Hotel, you'll be within a 10-minute drive of St. Johns Town Center and University of North Florida. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Also, Mayo Clinic Florida and EverBank Stadium are within a short drive. Fellow travelers love the helpful staff and breakfast.
Languages
English, Filipino, Russian, Spanish
At a glance
Hotel size
101 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8:00 AM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Traveling with children
Grocery/convenience store
Fence around the pool
What to do
Beach nearby
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Sailing nearby
Water skiing nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Built in 2007
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
The seasonal pool is open from March to November
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East
Holiday Inn Express Suites Jacksonville East
Holiday Inn Express Suites Jacksonville East an IHG Hotel
"Holiday Inn Express Suites Jacksonville East an IHG Hotel"
Frequently asked questions
Does Holiday Inn Express and Suites Jacksonville East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express and Suites Jacksonville East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 8:00 AM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Holiday Inn Express and Suites Jacksonville East, an IHG Hotel and nearby?
Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool and a fitness center.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
Dec 22, 2024
Barking dogs
The only problem was the barking dogs across the hall from us
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Vianca
Vianca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Stay was great and the staff very accommodating
MARK
MARK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
April
April, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Sandy
Sandy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2024
Egendran
Egendran, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Would stay again
I really enjoyed my stay here. The staff was friendly and the bed might have been the most comfortable I’ve ever slept in
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Christian
Christian, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Mohammed
Mohammed, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 16, 2024
Kelly
Kelly, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Clean room and good breakfast! Good place to family.
Eunjung
Eunjung, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Great weekend stay!
We loved the spaciousness of the room, perfect for my husband and small child. Loved the name brand products for hand washing, lotion, body wash, hair shampoo, and hair conditioner. The breakfast setup was great - solid options for various diets and especially liked the hot items. The gym as just off the lobby and did not feel claustrophobic that some hotel gyms tend to feel. The only knock I would have is the thinness of the walls on the door that lead to the hall. We could hear people coming in and out through the night (might have been a more busy weekend but we heard a lot more people coming through the hallways than I hear at other hotels.)
Janine
Janine, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Victoria
Victoria, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
It was ok, pool was green. Staff was friendly. Room was ok. Was a little shabby. Area was not great but not horrible.
danielle
danielle, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 19, 2024
Dirty carpet. Room was damp and smelled. Hotel needs updating and remodeling. Air conditioner was old and inefficient.
James
James, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
The room was everything it was big and had a lot of space.
Manekia
Manekia, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 8, 2024
People next door to our room smoking pot and th smell came into our room staff from front desk came up to our room he could smell it as well he never offer us a another room the next morning my husband asked for another room we got moved but to a room that was handicapped
Tammy
Tammy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Everything.
I would definitely go back in the future
Vanina
Vanina, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Awesome 👍
SHINJI
SHINJI, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
RONNIE
RONNIE, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Sep 7, 2024
When I booked our room I advised that there would be 2 young children.. ages 3 and 4. When we arrived we were assigned a room on the 2nd floor. We have 2 grandsons. Yes boys. Boys are loud and active especially after a 3.5 hour ride. Within an hour of being in our room we received a visit from the manager stating that if the boys did not settle down we would be asked to leave. (We were booked for 2 nights) .we decided to take the boys to the pool to let them use up some t
Of their energy. Only to find the pool was closed until further notice. The next day we go to the monster jam and return to our room to find out door open.
. I call down to the manager and am told that it must have been the cleaning crew and they would check the cameras and let me know. Never heard from the front desk again.
We look around and do not see anything missing. Later in the day we see people in the pool and decide to take the boys down to swim only to find the pool was covered.in debris and leaves. They opened the pool but did not clean it. My husband decides to use the skimmer that is located poolside to try and clean the pool so the boys may swim. It was just a ridiculous mess. The entire stay was unbelievable.