The one downside was no elevator, which was a concern for my 85 year old mother. However, the staff were phenomenal in how they moved us to lower area, and helped her at all times as she worked the steps. Central location, easy to access everything. All staff were wonderful. The windows are double-paned, so the street noise wasn’t too bad. But if you are staying in any hotel in the central area, traffic noise will happen. So, if that’s an issue, don’t stay in the centro histórico zone. I definitely recommend this hotel to others - I would easily stay there again in the future.