When you stay at Holiday Inn Augusta West I-20, an IHG Hotel, you'll be within a 10-minute drive of Fort Eisenhower and Augusta National Golf Club. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Kems, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
130 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown
Frequently asked questions
Does Holiday Inn Augusta West I-20, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Augusta West I-20, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Augusta West I-20, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Augusta West I-20, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Augusta West I-20, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Augusta West I-20, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Holiday Inn Augusta West I-20, an IHG Hotel and nearby?
Holiday Inn Augusta West I-20, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Holiday Inn Augusta West I-20, an IHG Hotel?
Yes, Kems offers American cuisine.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 20, 2025
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 20, 2025
Natalie
Natalie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Takeeta
Takeeta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2025
Great place to stay
The staff were welcoming and really kind. Breakfast was above-standard and really nice. Even with to-go boxes if you couldn’t stay and eat. I’ll be staying here again for sure.
Ashley
Ashley, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Clean Rooms, Friendly Service
We just needed a place for two adults and two children on our way home. Check-in was seamless as they had the key and sheet waiting at the front desk for us. The woman let us know that the bar was still open and when breakfast would be ready the following morning. The room was clean, beds were comfortable, and we had everything we needed. Breakfast the next morning was great and the service once again was friendly and helpful. We would absolutely recommend this hotel.
Douglas
Douglas, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2025
Great service, bad neighbors
It was good; neighbors were extremely loud and had a crying kid all night but that’s not the hotels problem.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Augusta favorite!
Danna
Danna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Asia
Asia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Frances
Frances, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 29, 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Frances
Frances, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Danna
Danna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Sharon
Sharon, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Excellent Stay!!!!
We came to Augusta to spend the holidays with my family. This hotel was top notch. Front desk staff was excellent (especially Allen). I will stay at this location everytime i come to Augusta.
Malinda
Malinda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2024
Luis Alejandro
Luis Alejandro, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
5 stars
The staff were very professional and very courteous. We enjoyed the accommodations and the the two nights we stayed. We loved the breakfast buffet in the morning, so much to choose from. We also got to have a drink at the bar and order from the menu in the restaurant on-site. Noticed a lot of items were not available on the menu but what we ordered made up for it. We will be back in six months
Keith
Keith, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Cameron
Cameron, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 16, 2024
Questionable dilemma
The experience was unbearable. The room was cold. We needed to ask for blankets. We both suffer from chronic illnesses that require that we not be uncomfortable. The staff was excellent. I experienced a diabetic situation and Marquise was excellent. He took care of me and monitored the situation. He should be commended for his actions.
Sonia
Sonia, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Little stuff
The closet door would not stay closed and rested behind the entry door. Rip and stain on headboard. Plastic in Keurig. Red stain on carpet. Water coming out of shower head when only using faucet portion.
Jerome
Jerome, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Pleasantly Surprised
My husband and I have stayed at quite a few Hotels in this price range. but we were pleasantly surprised by the sheer size of room 207. It was so open and inviting. It was clean and quiet. While I didn’t venture too far out of the room, my husband did. The staff was friendly, courteous and went out of their way to insure we were happy. It’s sometimes in the little things that we draw our conclusions. But, everything was great! I cannot tell you the last time we have stayed at a Holiday Inn or any Hotel that everything was so good.
Diane
Diane, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Good hotel
Just an overnight stay as part of a longer trip
Diane
Diane, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2024
Nice stay. Great room. Friendly and helpful staff. Very good breakfast with cheese grits, biscuits, and waffles. Would highly recommend.