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Holiday Express & Suites Portales, an IHG Hotel

2.5 star property
Portales hotel with indoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Express & Suites Portales, an IHG Hotel

Property entrance
Room amenity
Standard Room, 2 Queen Beds | Room amenity
Spa
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Spa tub
  • Business center
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • TV in a common area
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
The price is $128
includes taxes & fees
$113 per night
Jan 14 - Jan 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Comfort Inn

Free breakfast
Free parking
Free WiFi
Connecting rooms available
9.0 out of 10, Wonderful, (328)
The price is $106
includes taxes & fees
$94 per night
Jan 14 - Jan 15
Comfort Inn
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About the neighborhood

Map
1901 W 2nd St, Portales, NM, 88130

What's nearby

  • Al Whitehead Field - 16 min walk
  • Oasis State Park - 16 min drive
  • Blackwater Draw Museum - 17 min drive
  • Hillcrest Park Zoo - 29 min drive
  • Cannon Air Force Base - 29 min drive

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 35 min drive

Restaurants

  • ‪Juanito's Mexican Restaurant - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panda - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Express & Suites Portales, an IHG Hotel

Enjoy your visit to Portales with a stay at Holiday Express & Suites Portales, an IHG Hotel. Guests can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, German, Greek, Hindi, Spanish

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Express & Suites Portales, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Express & Suites Portales, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Express & Suites Portales, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Express & Suites Portales, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Express & Suites Portales, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Holiday Express & Suites Portales, an IHG Hotel and nearby?
Holiday Express & Suites Portales, an IHG Hotel has an indoor pool and a spa tub, as well as a fitness center and an arcade.
What's the area around Holiday Express & Suites Portales, an IHG Hotel like?
Holiday Express & Suites Portales, an IHG Hotel is located a short 16-minute walk from Al Whitehead Field.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Fred, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel was not as clean as other holiday inn express hotels we have staying in, in the past. We needed more bath towels (only 2 in a room with 2 beds), they gave us pool towels. Indoor pool was cold. Hotel needs updated
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Virgilio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great property. I’ll be back.
nancy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pat, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

jared, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Graciela, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Good stay
Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One of the better hotels in the area.
Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Brian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!
Marsha, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement
Virginia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was nice
Elizabeth, 1-night family trip
Verified Expedia guest review

2/10 Poor

They won't return your deposit
It was ok, they just didn't return my deposit yet, and the room was spotless when i left
Jeffrey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Emilio, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Overnight staff are not properly trained on how to deal with children doing backflips all night long above you without their parents present.
Timofey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Victor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Rebecca, 5-night trip
Verified Hotels.com guest review

6/10 Good

We will probably not stay there again.. Unheated pool and non working jets on hot tub.. We paid extra for for a pool. The kids will get in in but not adults. This has been a problem since covid. This is not where you should cutting. I don't mind the cutting of room services, but pool we [paid extra for. DeLores
DE LORES, 4-night trip
Verified Expedia guest review

6/10 Good

The pool towels were never replenished the entire weekend of our stay. Never saw any staff.
Alicia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

DARREN, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Wanette, 2-night trip
Verified Expedia guest review