Comfort Inn Newport News/Williamsburg East puts you within a 15-minute drive of Fort Eustis and Water Country USA. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily between 6 AM and 10 AM. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
57 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Free uncovered onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Boat tours nearby
Winery tours nearby
Working away
24-hour business center
Meeting room
Conference space (484 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn Newport News/Williamsburg East Newport News
Comfort Inn Newport News/Williamsburg East Hotel Newport News
Frequently asked questions
Does Comfort Inn Newport News/Williamsburg East offer free cancellation for a full refund?
Yes, Comfort Inn Newport News/Williamsburg East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Inn Newport News/Williamsburg East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn Newport News/Williamsburg East?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn Newport News/Williamsburg East?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Comfort Inn Newport News/Williamsburg East and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Enjoy amenities like a fitness center and a picnic area.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 24, 2025
Mary
Mary, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 13, 2025
Tina
Tina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
I came to see my son graduate at Fort Eustis and this property was in a perfect location. The sheets were so comfortable. I didn’t want to get out of the bed!!! Super friendly people as well!!!
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Donna
Donna, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 20, 2024
Worse place on my trip
The place is not good people on front desk they don’t know what they do, my check in was horrible, they charge me twice and not want give me my money back, horrible service and the room have roach stains everywhere…
Milagros
Milagros, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 11, 2024
Travis
Travis, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 10, 2024
WE WERE THERE TO SEE MY GRANDSON WHO WAS AT FORT EUSTIS. WE WENT OUT FOR BREAKFAST WITH HIM ON SUNDAY, SO DIDN'T TAKE ADVANTAGE OF THE FREE BREAKFAST. AS LONG AS THE ROOM WAS CLEAN, WE DIDN'T CARE ANY ANYTHING ELSE BUT TO SEE OUR SOLDIER.
FRANCES
FRANCES, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Good breakfast, friendly staff, safe, and affordable.
Susan
Susan, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
Nov 2, 2024
Horrible. Never will stay again
Dewey
Dewey, 3-night family trip
Verified Expedia guest review
6/10 Good
Oct 30, 2024
The heating/AC was very noisy and kept cutting on and off from other rooms, which made it hard to sleep. The walls were thin, and the people next door woke up early and were obnoxiously loud.
Cynthia
Cynthia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 30, 2024
The rooms need a major update. Everything was plugged in surge protectors. The tall lamp was behind the chair but couldn’t be plugged in. The fridge did not get cold and smelled old. The clock was on the floor under the nightstand . The tv is small. The beds were uncomfortable. There was an extremely strong smell of febreeze like they were trying to hide a smell. Not the best but not the worst place to stay
BRANDY
BRANDY, 3-night trip
Verified Expedia guest review
6/10 Good
Oct 29, 2024
It was ok for the price.
KEA
KEA, 3-night trip
Verified Expedia guest review
6/10 Good
Oct 25, 2024
Room was slightly updated and clean. Water pressure in the shower was low. Air conditioning in room worked but couldn’t keep the room cool. There were times when there was no one at the front desk, but I needed help with my TV and my call was answered and a very nice woman helped me with it.
Kristen
Kristen, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 19, 2024
First night no washcloths in room. Second day housekeeping did not show up had to go to the front desk and ask for more towels and washcloths. So our room had not been cleaned actually had to take the front desk clerk to the room and show her. Hard to get in room as the safety latch inside the room keep catching on the door.
Mitch
Mitch, 3-night romance trip
Verified Expedia guest review
6/10 Good
Oct 19, 2024
Had a smoke free room booked but the room smelled heavily of previous smokers.
Lisa
Lisa, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 14, 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
ian
ian, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 14, 2024
Overall poor
Camela
Camela, 1-night family trip
Verified Expedia guest review
4/10 Fair
Oct 14, 2024
Housekeeping never emptied trash or brought clean towels. Seldom anyone available at the desk. Had to have room key reprogrammed everyday.
Camela
Camela, 2-night family trip
Verified Expedia guest review
4/10 Fair
Oct 13, 2024
Quiet, convenient location but room had webs with spiders in it. Broken window, Tv didn’t work and micorwave unplugged behind the dresser and no room service done for the 2nd day of our stay.
Charles
Charles, 2-night romance trip
Verified Expedia guest review
6/10 Good
Oct 10, 2024
Shaun
Shaun, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Monique
Monique, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
You cannot close the curtains. The water in the sink was very slow. Older style, but otherwise everything was good.