Zhejiang Chinese Medical University Station - 7 min walk
Lianzhuang Station - 9 min walk
Chengye Road Station - 30 min walk
Free area shuttle
Airport shuttle (surcharge)
Restaurants
重庆鸡公煲 - 3 min walk
瓦锅鸡 - 3 min walk
粉壹仟 - 4 min walk
Meating - 3 min walk
道一馆韩国料理餐厅 - 2 min walk
About this property
Four Points by Sheraton Hangzhou, Binjiang
When you stay at Four Points by Sheraton Hangzhou, Binjiang, you'll be within a 10-minute drive of West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at The Eatery, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a sauna. Fellow travelers like the room service. Public transportation is just a short walk: Zhejiang Chinese Medical University Station is 7 minutes and Lianzhuang Station is 9 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
350 rooms
Arranged over 28 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: noon
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's pool
Free local shuttle
What to do
Hiking/biking trails nearby
Mountain biking nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Fitness center
An indoor pool
Sauna
Steam room
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Lockers available
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Raised toilet seat
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
The Eatery - This buffet restaurant serves breakfast, lunch, and dinner.
Sense - This fine-dining restaurant serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 149 for adults and CNY 75 for children
Airport shuttle service is offered for an extra charge of CNY 450 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 375.45 per night
Airport shuttle service for children up to age 18 costs CNY 450 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 11 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
To check in, Chinese nationals must present their government-issued ID card. All other guests may provide passports at check-in.
Also known as
Four Points Hangzhou Binjiang
Four Points Sheraton Hangzhou Binjiang
Four Points Sheraton Hotel Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Four Points Sheraton Hangzhou Binjiang Hotel
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou
4 Points By Sheraton Hangzhou
Four Points By Sheraton Hangzhou
Four Points Hangzhou
Binjiang
Four Points by Sheraton Hangzhou Binjiang
Four Points by Sheraton Hangzhou, Binjiang Hotel
Four Points by Sheraton Hangzhou, Binjiang Hangzhou
Four Points by Sheraton Hangzhou, Binjiang Hotel Hangzhou
Frequently asked questions
Does Four Points by Sheraton Hangzhou, Binjiang offer free cancellation for a full refund?
Yes, Four Points by Sheraton Hangzhou, Binjiang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Hangzhou, Binjiang?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Four Points by Sheraton Hangzhou, Binjiang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Hangzhou, Binjiang?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Four Points by Sheraton Hangzhou, Binjiang?
Yes, an airport shuttle is available. The charge is CNY 450 per vehicle one-way.
What are the check-in and check-out times at Four Points by Sheraton Hangzhou, Binjiang?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Four Points by Sheraton Hangzhou, Binjiang and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Four Points by Sheraton Hangzhou, Binjiang also has a garden.
Are there restaurants at or near Four Points by Sheraton Hangzhou, Binjiang?
Yes, there are 2 onsite restaurants.
What's the area around Four Points by Sheraton Hangzhou, Binjiang like?
Four Points by Sheraton Hangzhou, Binjiang is in Binjiang, a short 7-minute walk from Zhejiang Chinese Medical University Station.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 23, 2024
Great room services, delicious breakfast.
Tina
Tina, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
Hotel is great. Staff at check in was knowledgeable. They speak perfect English and procedure was smooth and very quick.
Room is big enough with a nice view. Bathroom was perfectly clean with all amenities which you may need. Bed was comfortable and pillows was soft.
Nice gesture was complimentary bottle of water.
Sinisa
Sinisa, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 2, 2024
Bien
Todo bien de acuerdo a lo que espetaba.
Eduardo
Eduardo, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 5, 2023
Good Hotel but strange
Hotel was good but felt like it was abandoned. Pool closed and surrounds all closed down and construction going on. Often at breakfast more staff than customers.
in the bar only one choice of beer and very little else.
Staff were friendly but the whole experience was strange
Bernard
Bernard, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2023
Zhenfang
Zhenfang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2023
Clean
Fadi
Fadi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2023
Amadeo
Amadeo, 4-night trip
Verified Hotels.com guest review
6/10 Good
Jun 30, 2021
When we first went to our room after a smooth 17:30 check in, there was a repairman there who still needed to finish a task. We had to return to the lobby to be assigned another room. The front desk personnel were helpful and even accompanied us on the elevator to our new room. Unfortunately, the new room was not stocked with basic toiletries such as hand soap.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 20, 2021
Convenient if you are going to stay in the Binjiang area.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 29, 2021
Nice staff. Nice room.
Verified traveler
2-night business trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2020
Excellent service
This hotel provided excellent service in English. The building was a bit old and the decor needed some updating but it was a great value.
Andrea
Andrea, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2019
Very nice hotel, comfortable bed, spacious room, and quiet location.
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 15, 2019
Location with walking distance to metro.
AlexLeekf
AlexLeekf, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2019
efficiency and kindness
I stopped for one night for flight connection and I was surpised by the quality of personnel professionalism and care. The customer service manager Yoanna was superb in her assistance and efficiency.
For sure I will use the same hotel during next trips.
luca
luca, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2019
Nice location. Nice staff. Clean room. Very professional services.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2019
Very nice room. Clean. Great view. Very kind, helpful and professional staff. Good location.
X.Li
X.Li, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
Jun 28, 2019
No English speaking staff, unable to process the simplest request. Poor AC never below 26c in my room.
Verified traveler
2-night business trip
Verified Expedia guest review
8/10 Very Good
Jun 23, 2019
There many nice facilities surrounding the hotel. The area is safe and quiet.
Ambrose
Ambrose, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2019
Jose Roman
Jose Roman, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 2, 2019
Comfortable aging hotel for weekend stay
The hotel is quite old(you can tell from the wear and tare) breakfast was ok but not a lot of options. The staffs all seem to have some sort of attitude. They say it’s from 6:30, but you can’t find staffs working most of the time. And no want cleans the tables so 90% of empty seats have left over food, it’s bad. Room itself was good, got upgraded, not so bad for its price. But cigarette smells in the elevator and lobby/conference area was a huge turn off. They have smoking rooms, so I guess those people just don’t give a damn and decide to smoke wherever they want, and staffs can really care less. The toilet was badly clogged, it takes 4 drains to flush. Overall comfortable for a weekend stay, but won’t expect a lot. Front desk staffs were friendly and helpful though.
Leon YS
Leon YS, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
Jan 11, 2019
Bring a blanket, you'll need it!
This Hotel is cold and unwelcoming
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2018
Comfortable room and king bed. Friendly staff, and good location
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Nov 28, 2018
appalling!!! Had to take my luggage up to the hotel room myself. No one spoke a singe word of english. They did not know what what ice is!!! No communication skills at all. would not recommend anyone staying in this hotel. When i arrived at the hotel i booked for 2 nights, they said they only has a booking for 1 night.
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2018
Classic Style, worth a try
Excellent Binjiang location. Loved the hillside views, the stout train whistles and spacious quiet room. Wish the outside windows were clean. Wish the Dry and Steam sauna were steam cleaned with pressure wash. Loved the breakfast buffet and room service was excellent. Even visited by F&B Mngr was nice.