Mayfair features a rooftop terrace and puts you just a 5-minute drive from Port of Jersey. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a health club, and a fitness center.
Languages
English, Portuguese
At a glance
Hotel size
222 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed
Service animals welcome
Internet
WiFi and wired internet access in public areas*
Free WiFi in rooms
Parking
Onsite self parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Playground
What to do
Beach nearby
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Water skiing nearby
Skydiving nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Health club
An outdoor pool
An indoor pool
Arcade/game room
Spa tub
Steam room
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
WiFi is available in public areas for an extra charge
Wired internet access is available in public areas for an extra charge
Full breakfast is offered for an extra charge of approximately GBP 8 per person
Late check-out can be arranged for an extra charge of GBP 25.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge
Parking
Self parking is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Mayfair Hotel St. Helier
Mayfair St. Helier
Mayfair Hotel
Mayfair St. Helier
Mayfair Hotel St. Helier
Frequently asked questions
Does Mayfair offer free cancellation for a full refund?
Yes, Mayfair does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mayfair?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Mayfair?
Yes, pets are welcome. A pet fee will be charged. Service animals are exempt from fees.
Is parking offered on site at Mayfair?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Mayfair?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of GBP 25.00 (subject to availability).
What is there to do at Mayfair and nearby?
Have fun with activities like cycling, hiking, and skydiving, and practice your swing at the nearby golf course. Relax in the spa tub and take invigorating swims in the indoor and outdoor pools. Mayfair also has a steam room and an arcade.
Are there restaurants at or near Mayfair?
Yes, there's an onsite restaurant.
What's the area around Mayfair like?
Mayfair is a short 18-minute walk from Port of Jersey and 6 minutes' walk from St. Helier Central Market.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 29, 2021
Great Location.
Staff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2021
Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi.
Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
Trevor
Trevor, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2021
Nice hotel with friendly staff
I and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :)
The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
Gareth
Gareth, 5-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2021
Hotel reception area quite modern but the rooms and bathrooms are very outdated
Yvonne
Yvonne, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2021
Hotel was immaculate, good bar area ,swimming pool, fitness club. Very sad this hotel will be closing end September for good
rosemary
rosemary, 3-night trip
Verified Hotels.com guest review
6/10 Good
Aug 31, 2021
I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
John
John, 5-night business trip
Verified Hotels.com guest review
2/10 Poor
Aug 25, 2021
The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
Kate
Kate, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2021
This hotel was clean and comfortable. The staff were very friendly and efficient. Our room was very clean and perfect for our stay.
Verified traveler
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2021
Good stay
Having booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
Verified traveler
6-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 9, 2021
Dated hotel
.road noise necessitated a change or room..waiter surly
otherwise ok but nothing special
Verified traveler
4-night family trip
Verified Expedia guest review
4/10 Fair
Aug 5, 2021
Out dated, I believe it’s soon going to be redeveloped.
Verified traveler
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2021
Good atmosphere and love music
Verified traveler
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2021
David
David, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 20, 2020
Jonathan
Jonathan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2020
Stayed at the Mayfair as it was close to family and friends, and we could all use the pool
louise
louise, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 16, 2020
Cleanliness everything was spotless some of the reception staff could have been a bit more enthusiastic
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 14, 2020
Verified traveler
5-night trip
Verified Expedia guest review
8/10 Very Good
Mar 10, 2020
We liked the room, good size and clean. The bathroom was a good size and clean but when you turned the light on the exterior was very noisy. The swimming pool was nice but small and was on the cold side. The steam room was out of order for duration of our stay.
Jon
Jon, 3-night romance trip
Verified Expedia guest review
6/10 Good
Mar 9, 2020
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 4, 2020
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Mar 3, 2020
David
David, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 1, 2020
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 28, 2020
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 28, 2020
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 26, 2020
Lovely room and décor. Loved the entertainment and bar.
One of the girls on reception called Marty was pleasant but a bit abrupt and when we asked questions, she would say I am getting to that in a minute...…….just thought a bit snappy. All the breakfast staff,waiters and waitresses very cheerful, and hospitable, Lovely breakfast thanks