The Westin Annapolis was the worst experience I have had in many, many years of traveling around the world. These guys should do anything else but be the hospitality business. I will keep it short: I had booked that place a couple of months ago because it was close to the Navy stadium where I wanted to attend a soccer game with my son. A day before my check-in, I received a message from the Westin giving me all the latest information on how to check in etc. When I arrived there, an incredibly dishonest employee told me there was no room for me because apparently I had canceled it, which quickly turned out to be a lie. Then, she claimed, with the help of her supervisor, that there had been a glitch in their system, which also turned out to be a lie. The reason was in front of our eyes. FC Barcelona had just made a huge reservation and my son and I were deemed to be worthless. She basically told me they had no room for us despite a valid reservation made months in advance. She told us to look for another hotel and that was it...The rest of the story is not interesting for the sake of this review. But this humiliating and frankly stupid experience left quite a bitter aftertaste.