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Hilton Mandalay

4.5 star property
Luxury hotel in Mandalay with outdoor pool and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Mandalay

Lobby
Exterior
Executive Suite, 1 Bedroom | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Suite, 1 Bedroom (Ambassador) | View from room
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Free parking
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television

Room options

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Pool
Spa
Airport transfer
Free parking
9.2 out of 10, Wonderful, (78)
The price is $105
includes taxes & fees
$102 per night
Nov 27 - Nov 28
Hotel by the Red Canal
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About the neighborhood

Map
No.1, Junction of 26th & 66th Street, Chan Aye Tharzan Township, Mandalay

What's nearby

  • Mandalay Palace - 2 min drive - 2.4 km
  • Shwenandaw Monastery - 3 min drive - 3.0 km
  • Yadanarpon Diamond Plaza - 4 min drive - 3.7 km
  • Mandalay Hill - 5 min drive - 4.0 km
  • Jade Market - 5 min drive - 5.9 km

Getting around

  • Mandalay (MDL-Mandalay Intl.) - 52 min drive
  • Mandalay Central Railway Station - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Royal Mandalay - ‬17 min walk
  • ‪Hot Hot Chinese B.B.Q - ‬17 min walk
  • ‪Mr. Bar B.Q - ‬19 min walk
  • ‪Cake By Karaweik - ‬15 min walk
  • ‪Bless Bear Coffee - ‬11 min walk

About this property

Hilton Mandalay

When visiting Mandalay, Hilton Mandalay is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Mandalay Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a terrace.

Languages

Chinese (Mandarin), English, French, Thai

At a glance

Hotel size

  • 231 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space (5726 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Mandalay Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
UNO Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Pool Bar - This poolside bar specializes in international cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MMK 17000 to 26000 for adults, and MMK 8500 to 13000 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MMK 72000.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Sedona Mandalay
Mandalay Hotel Sedona
Mandalay Sedona
Mandalay Sedona Hotel
Hilton Mandalay Hotel
Sedona Mandalay
Sedona Mandalay Hotel
Hilton Mandalay Hotel
Hilton Mandalay Mandalay
Hilton Mandalay Hotel Mandalay

Frequently asked questions

Does Hilton Mandalay offer free cancellation for a full refund?
Yes, Hilton Mandalay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Mandalay?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Mandalay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Mandalay?
Yes, there's free self parking.
Is airport shuttle service offered by Hilton Mandalay?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hilton Mandalay?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Mandalay and nearby?
Hilton Mandalay has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Hilton Mandalay?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Hilton Mandalay like?
Hilton Mandalay is located on the waterfront, a short 2-minute walk from Mandalay Marionettes Theater.

Reviews

8.2

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very Good

good stay in mandalay
Beautiful, upgraded common facilities (lobby, restaurant, pool) but older stuffy bedrooms. Good location. Excellent customer service
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very very nice
Claude, 3-night trip
Verified Hotels.com guest review

6/10 Good

The hotel lobby and common facilities were very good. The view from room the view is stupendous and overlooks the royal Mandalay Palace and moat. 😀 The room is however old and the bathroom older. The toilet did not flush at all and we had to complain a number of times 😡! Besides, the room wasn’t well insulated and it was uncomfortably cold in the night at 12c. The air conditioning only cools and there is no room heater. HOWEVER, the Chef Mr Mukul Agarwal and his team are simply brilliant 😀👍. They cooked up some amazing meals for us and lavished care and attention during our stay. The Chef made many Burmese vegan delicacies and he and his team more than made up for any misgivings we had about our stay at the hotel.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

It has a grand looking and tall ceiling in the lobby and corridor. It should be one of the best Hilton properties. It is also near to the tourist popular royal palace and Su Taung Pyi.
MichaelY, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Wong, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

family trip
Hotel is renovating. Sometimes lift didn’t work due to service. But no information about this to residents. Overall, had a great stay apart from some loosed wall plugs.
Kyaw, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa N, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Yu Zhou, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Old hotel in need of drastic upgrade
The hotel needs a drastic upgrade: carpets are old and smelly, old and noisy air conditioners cannot keep up with the heat, room toiled was not working well, elevators worked randomly, fumigation was done outside while people were enjoying the pool and everywhere in the hotel (restaurant, washrooms, lobby, ) one sees these air freshners put there to cover up the bad, if not almost moldy, smell. I stayed there last year and it was never that bad. Things deteriorated 100% since last year, Renovations are taking place, but this is taking way too much time. The only redemptive thing is the quality and niceness of the staff. In fact, one feels very bad for them, as clearly Hilton has let them down. I will not return there even when the place is upgraded. I also stayed at the Hilton in NPT, which was so much better. However, because of the bad state of the Hilton in Mandalay, my next trip will see me staying in Accor hotels throughout Myanmar.
Franque, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good holiday
Air conditioning was inadequate in breakfast area and room. Otherwise the stay was excellent and location was extremely good.
Venkatraman, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

The hotel lobby is just beautiful, and the hotel has a very jazzy age feel mixed in with traditional features. The hotel itself is very lovely, however the rooms are a little run down, thers no shower option, only bathtub which is inconvenient, it is is a little dated. The windows don't open in the rooms which can leave you with a suffering with cabin fever., and im not quite convinced that the air con does work accurately The cleanliness does lack a little in areas such as the showehead.. and also the wndows looking out in the city are quire dirty, but i do think its more of a renovation issue,,, I didnt have a great nights sleep, there was a lot of noise from the water fountain at the entrance of the hotel even tho i was on the top floor, and also noise from the traffic outside and the whole hotel is lit from the outside, which does light up the room even with the curtains shut. On the positive side, it is probably one of the better hotels in Mandalay and the pool area is lovely. I think with more work done to the rooms this would be a great stay... I would say with Mandalay hill just a stones throw away, it would be great if the hotel had a shuttle bus service as it would going around much easier.
3-night business trip
Verified Expedia guest review

8/10 Very Good

Great location opposite to Mandalay Palace. Well trained & courteous staff who are focused on guest care. Very old & slow lifts, need upgrade immediately. The central Aircon did not work during the night & sleep quality was poor. The bathroom tiles are cracked.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Location and nice view
AYU, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff. Some construction going on but only noticeable during the day so if you’re out seeing the sites it’s hardly noticeable. Lovely buffet breakfast to cater to all tastes.
3-night trip
Verified Expedia guest review

8/10 Very Good

Nice bed, excellent buffet b/f ( 2 time black put )
2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

2/10 Poor

Whilst there's a lot to like about the hotel - location, decor, general up-keep of the facilities, etc, there were two glaring issues. (1) The fact that half the ground floor was undergoing extensive building works. (2) The fact the staff were unable to do anything other than try charging me more money to resolve it. The noise from the power tools, etc, could be heard 4+ floors away - loud enough to prevent sleeping. The hotel insisted I pay a surcharge to sit in the executive lounge to try to have somewhere quieter to work (it was still too noisy for a phone call, and I was still expected to pay). The only alternative: "Go outside". In the midday sun. To do work. I can sit in a park for free, thanks. No warning this was going to be the case in advance, no attempts at making my stay better despite this; just charging me more. A number of other things feel a bit "unfinished" - service at breakfast, missing items in lobby bathrooms, etc; all of these could be forgiven and didn't really detract from what's a nice hotel. I'd generally deduct a point for the bland restaurant options from a relatively up-market hotel (hopefully addressed by whatever the building work will result in delivering), but it would otherwise be a nice place to stay. For my personal experience and the lack of addressing it in any way that salvaged the stay, I can only give 1*, though.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay at Hilton Mandalay
Staff are very friendly, room,corridor and surroundings are quite clean, great location in Mandalay, very good price for service. We really enjoyed staying in Hilton Mandalay. Love to stay again next time if we go back there. Definitely will recommend.
sein, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Zheng, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel except but rooms could use upgrade
Hall and pool were great but rooms could use some renovation
Pierre, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

V nice ambience n facilities
Abdul, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice stay in Mandalay
Nicest overall option in Mandalay, good location, very friendly staff, breakfast had lots of selections, beautiful lobby, rooms seem a little dated but were clean, WiFi fine (slow, but that's standard across Myanmar)
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

excellent hotel and friendly staff very helpful
2-night trip
Verified Expedia guest review