2/10 Poor
Nov 28, 2024
HILTON not!!!!
Checked in was good nice girl… came back after dinner to swim pool was closed..😡. She said it’s been closed for a month. This means it was closed when we booked it. We booked this hotel because it was a Hilton we paid $50 more for the night than the 3 hotels next door. We don’t get to go anywhere often. The web site stated it had a pool and free breakfast . It did not state pool closed… The breakfast they were out of batter for waffles! Had cold cereal and lumpy oatmeal along with the eggs. It was gross!!! I’ve attached pictures of hairball in closet wallpaper falling down and the shower👎. This was advertised as a Hilton when booked got there it said Hampton by Hilton. This was very disappointing. I understand things happen if the pool was closed for a month it should be stated. That’s what we enjoy most cold outside and a warm indoor pool.
Tami
Tami, 1-night family trip
Verified Hotels.com guest review