4/10 Fair
Nov 18, 2024
Find somewhere else to stay.
Wasnt the greatest experience. We checked in "they text you the door code" there were people already staying in our cabin. Walked in on another couple and thier dog. They were great about it, but it was awkward. Called the "after hours number" and they appologized and asked if they could call me back once she pulled over since she was driving, called back and gave us a code to the cabin next door. While I was on the phone with her I confirmed that we could be able to stay in the same cabin the next night also since we were going to be there two nights, she said yes she would make sure that happened (spolier alert this did not happen) This cabin was nice, bed was hard as a rock and my husband didnt sleep very well that night. Back to check-in there was suppose to be a wine tasting until 6pm, but when asking (had to call) because there was nobody there she said they "decicded to go to dinner" it was 5:30ish and the wine tasting was suppose to be open until 6. The next day, we had a reservation for ziplning at 10:30am while we were there I got a text that asked me to call at my ealiest convienience, so when we finished we were headed into Helen to get lunch and I called then back. They asked if we could come back to switch cabins back to the origional because it "would make it easier for them with the people coming to check in to the one we were currectly placed in" so we had to drive back to the cabins, move our stuff and then we would go eat lunch. Very Inconvenient.
Randee
Randee, 1-night trip
Verified Hotels.com guest review