Carrer del Forn de la Gl ria 5, Palma de Mallorca, 07012
What's nearby
Cathedral of Santa Maria of Palma - 6 min walk
Plaza Mayor de Palma - 9 min walk
La Rambla - 10 min walk
Plaza Espana - 15 min walk
Port of Palma de Mallorca - 8 min drive
Getting around
Palma de Mallorca Airport (PMI) - 15 min drive
Marratxi Pont d Inca Station - 10 min drive
Marratxi Poligon Station - 12 min drive
Marratxi Station - 14 min drive
Intermodal Station - 16 min walk
Jacint Verdaguer Station - 24 min walk
Restaurants
Ombu - 3 min walk
Bar Coto - 1 min walk
De Tokio a Lima - 2 min walk
Bar Abaco - 2 min walk
Ritzi Palma - 2 min walk
About this property
PuroGrand Hotel
PuroGrand Hotel features a rooftop terrace and puts you within a 10-minute walk of Cathedral of Santa Maria of Palma. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a steam room. Fellow travelers love the helpful staff.
Languages
English, French, German, Polish, Spanish
At a glance
Hotel size
16 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
What to do
Winery tours nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Facilities
Built in 2022
Rooftop terrace
Garden
Fitness center
Full-service spa
Steam room
Reception hall
Traditional architecture
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Fan
Slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
What to enjoy
Heated floor (bathroom)
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Puro Grand Hotel
PuroGrand Hotel Hotel
PuroGrand Hotel Palma de Mallorca
PuroGrand Hotel Hotel Palma de Mallorca
Frequently asked questions
Does PuroGrand Hotel offer free cancellation for a full refund?
Yes, PuroGrand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at PuroGrand Hotel?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at PuroGrand Hotel?
Sorry, there's no onsite parking at PuroGrand Hotel.
What are the check-in and check-out times at PuroGrand Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at PuroGrand Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (7-min drive) is nearby.
What is there to do at PuroGrand Hotel and nearby?
PuroGrand Hotel has a spa and a steam room, as well as a garden.
Are there restaurants at or near PuroGrand Hotel?
Yes, there's an onsite restaurant.
What's the area around PuroGrand Hotel like?
PuroGrand Hotel is a short 6-minute walk from Cathedral of Santa Maria of Palma and 5 minutes' walk from Parc de la Mar.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 6, 2024
Gorgeous hotel in old Palma town.
ATHINA
ATHINA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
ruslan
ruslan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
One of the best hotels we have ever stayed at.
Victoria
Victoria, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
Joel
Joel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2024
Gabriella
Gabriella, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2024
Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!
Gianna
Gianna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2024
Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.
Isabelle
Isabelle, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 6, 2024
Staff were extremely friendly and helpful.
andrew
andrew, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2023
Nick
Nick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2023
It was beautifully redone to be old Spanish style. Good food, felt like a resort, showed up early and room wasn't ready, so gave my wife and I private use of the spa to shower and get cleaned up from trip.
Thomas
Thomas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2023
5-star Boutique
Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.
Robert
Robert, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2023
Really intimate hotel with staff that couldn’t do enough during our stay
Simon
Simon, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2023
The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Clodagh
Clodagh, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 21, 2023
Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality
Staff friendly, helpful and professional without being overly fussy
Breakfast excellent in terms of choice and quality
Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
Robert
Robert, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 14, 2023
Stephen
Stephen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 2, 2023
The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Iain Stephen
Iain Stephen, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2023
Raul
Raul, 12-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2023
PAUL
Verified Expedia guest review
10/10 Exceptional
Jan 1, 2023
Best holiday ever!
Carlos
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2022
very relaxing hotel to stay in with great staff
michael
michael, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2022
amazing staff and location! the room was amazing and spacious, would recommend 10/10
Jana
Jana, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2024
Puri grande hotel Palma
Stephen Henry
Stephen Henry, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Underbart boutiquehotell
Underbart boutiquehotel i centrala Palma. Lyxigt och väldesignat hotell med riktigt bra eget kök. Kommer att drömma om frukosten under lång tid framöver. Service i toppklass.