Hangzhou Tower Shopping Mall - 3 min drive - 2.9 km
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive
Hangzhou Station - 8 min drive
East Railway Station - 18 min drive
East Railway Station (East Square) Station - 18 min drive
Longxiangqiao Station - 10 min walk
Wan’an Bridge Station - 12 min walk
Wan'an Bridge Station - 12 min walk
Restaurants
五芳斋 - 1 min walk
悦旺土菜馆 - 1 min walk
娃哈哈同乐大酒店 - 3 min walk
杭州市医学情报中心 - 1 min walk
金碧辉煌餐饮 - 4 min walk
About this property
UrCove by Hyatt Hangzhou Westlake
UrCove by Hyatt Hangzhou Westlake offers a great location, putting you within a 15-minute walk of West Lake. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Public transportation is just a short walk: Longxiangqiao Station is 10 minutes and Wan’an Bridge Station is 12 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
191 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Offsite parking within 984 ft (CNY 42 per day)
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Self-serve breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
24-hour fitness center
Double-glazed windows
Accessibility
Tile flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
Smart speaker
55-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Mini-fridge
Free bottled water
Dining table
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Self-serve breakfast is offered for an extra charge of approximately CNY 99 for adults and CNY 50 for children
Parking
Parking is available nearby and costs CNY 42 per day (984 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hangzhou Milan Garden
Hangzhou Milan Garden Hotel
Hangzhou Milan Hotel
Milan Hotel Hangzhou
Milan Garden Hotel
Milan Garden
Hangzhou Milan Garden Hotel
Urcove by Hyatt Hangzhou Westlake Hotel
Urcove by Hyatt Hangzhou Westlake Hangzhou
Urcove by Hyatt Hangzhou Westlake Hotel Hangzhou
Frequently asked questions
Does UrCove by Hyatt Hangzhou Westlake offer free cancellation for a full refund?
Yes, UrCove by Hyatt Hangzhou Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at UrCove by Hyatt Hangzhou Westlake?
Sorry, pets aren't allowed.
What are the check-in and check-out times at UrCove by Hyatt Hangzhou Westlake?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at UrCove by Hyatt Hangzhou Westlake and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near UrCove by Hyatt Hangzhou Westlake?
Yes, there's an onsite restaurant.
What's the area around UrCove by Hyatt Hangzhou Westlake like?
UrCove by Hyatt Hangzhou Westlake is in Downtown Hangzhou, a short 10-minute walk from Longxiangqiao Station and 11 minutes' walk from West Lake.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 22, 2024
Liang
Liang, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
Good location and nice property. Not too sure if the price is competitive though
Josiah
Josiah, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 16, 2024
Kwan Hoong
Kwan Hoong, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Paul
Paul, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
Jul 8, 2024
Xu
Xu, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
Thanks a lot for your great service!!!! Will choose the hotel again ❤️
Alejandra
Alejandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2024
Jing Mei
Jing Mei, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2024
Excellent
SUMITRA
SUMITRA, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 11, 2024
Mostly great! Easy location, nice room, staffs are fine! It is a bit noisy if room is facing the big street. But the most annoying thing is I got waken up several time by the noisy robot room service machine, it talks and make noisy as it going by my room as the room next mine kept ordering thing late in the evening.
Wei
Wei, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 7, 2024
Great
Steven
Steven, 2-night business trip
Verified Travelocity guest review
10/10 Exceptional
Jun 2, 2024
Good location, next to subway, many food options
QI XIANG
QI XIANG, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 30, 2024
Wei Khiung
Wei Khiung, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 21, 2024
Metro at the doorstep, huge mall and night market opposite, short walk from West Lake. Hotel has everything for a comfortable stay. If I were to nitpick, thw hotel doesn't have proper drop-off point and the gym consist of only a threadmill and spin bike.
ZHI YAN
ZHI YAN, 1-night romance trip
Verified Expedia guest review
6/10 Good
May 20, 2024
Disapointed
Booked two rooms that's were supposed to be supior king suites but instead got placed in the standard king suites facing a parking lot and old building. This automatically is a fail but it was a busy weekend and we didn't want to complain. Overall going after the Japanese look and Tech theme with robots for room service. Overall I had to hand was the floors on the first day as my shoes were sticking to something and we have a baby so better safe than sorry.
Great location on shopping street close to transit and west Lake.
Overall if we had been given the rooms we booked it would have been a 6 but not delivering on your promis a 3.
Gordon
Gordon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2024
room was good and clean! location was great as well! located right beside the metro station and near wulin night market as well. many nice eateries nearby. would definitely stay again!
Amanda
Amanda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 11, 2024
Two thumbs up
Very high tech hotel
Harry
Harry, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 30, 2024
Hotel is very clean. They offered free Peet’s coffee made by barista- each room gets a certain number of tickets based on number of days booked. There are a lot of malls and food options around, all walkable distance. The place is about 5-10 minute walk from Wulin night market and 10 minute walk to west lake.
Yi
Yi, 5-night family trip
Verified Expedia guest review
6/10 Good
Feb 2, 2024
Location is great: 30-40min walk to West Lake, 10min walk away from the main shopping district, 30min walk to the cultural centre & Jing Hang Canal, also located right opposite a snazzy mall and above a subway station. Rooms need major upgrade in terms of sound proofing in-between rooms and also from the corridor. Lack of proper drop-off and pick-up point makes it extra challenging when hailing a ride with luggage. Gym and laundry is combined into a glass room, which is well kept and functional though not too appealing. Quality of staff and service is quite mixed, some are knowledgeable and helpful while some have no clue of things - I expect more from Hyatt, even if its a subsidiary brand.
Ka Yan
Ka Yan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 21, 2024
地鐵鳳起路站C2出口,交通方便。
服務員言言小姐英語流利,方便溝通。
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
隔音不佳. 早餐用餐環境可加強.
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
Ching Kong
Ching Kong, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
半夜的聲音很嘈吵
隔音很差
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Samantha
Samantha, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jul 30, 2024
위치가 정말 좋습니다. 지하철 역 바로 앞이고 여러 관광지로 다니기에도 좋으며 지하철 상가에 상점들도 많습니다. 개인적인 취향일 수 있지만 샤워실과 화장실 구조가 조금 불편했습니다. 그 외에는 청결하고 전반적으로 만족스러운 숙박이었습니다.