Enjoy your visit to Kigali with a stay at Four Points by Sheraton Kigali. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say great things about the helpful staff.
Languages
English, French
At a glance
Hotel size
154 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2022
Rooftop garden
Garden
Terrace
An outdoor pool
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Grab bar near toilet
Transfer shower
Well-lit path to entrance
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Brew Bar - This brewpub serves light fare only.
FP Social - This restaurant serves breakfast, lunch, and dinner. Open daily.
Coco Fizz - Onsite rooftop bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 20 per person
Children & extra beds
Rollaway beds are available for USD 40.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points by Sheraton Kigali Hotel
Four Points by Sheraton Kigali KIGALI
Four Points by Sheraton Kigali Hotel KIGALI
Frequently asked questions
Does Four Points by Sheraton Kigali offer free cancellation for a full refund?
Yes, Four Points by Sheraton Kigali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Kigali?
Yes, there's an outdoor pool.
Are pets allowed at Four Points by Sheraton Kigali?
Yes, pets are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Four Points by Sheraton Kigali?
Yes, there's free self parking.
What are the check-in and check-out times at Four Points by Sheraton Kigali?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Four Points by Sheraton Kigali and nearby?
Four Points by Sheraton Kigali has 2 bars and an outdoor pool, as well as a garden.
Are there restaurants at or near Four Points by Sheraton Kigali?
Yes, there's an onsite restaurant, The Brew Bar.
What's the area around Four Points by Sheraton Kigali like?
Four Points by Sheraton Kigali is a short 14-minute walk from Union Trade Center and 17 minutes' walk from Ntarama Church.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 8, 2025
David
David, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
Olayemi
Olayemi, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
A gem
Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali
Alison
Alison, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.
SIMON WAI HON
SIMON WAI HON, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Good central location. Excellent staff.
Martin
Martin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Staff and management (Teddy) went above and beyond to make our stay comfortable. A small issue was handled well and surpassed our expectation. We are grateful to all the friendly and welcoming staff at this property. Thank you!
Sandeep
Sandeep, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Daniel
Daniel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
patience
patience, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
Kwame
Kwame, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 10, 2024
Best experience
Kwame
Kwame, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Jun 29, 2024
Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep.
Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient.
Check out was a breeze.
15 min from the airport.
Itziar
Itziar, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 28, 2024
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 25, 2024
Itziar
Itziar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 21, 2024
andrew
andrew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
Wellesley
Wellesley, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 17, 2024
The staff were very warm , breakfast was sumptous and the rooms were good .The location is very good as well .
Duncan
Duncan, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
There is lot of room to improve in Food quality and taste. Restaurants inhouse are just mediocre. I suggest they bring in some good chefs to add variety. As an Indian, I did not like any Indian inhouse cuisine. I had to order both meals from Khana Kazana
Venkatesh
Venkatesh, 3-night business trip
Verified Expedia guest review
8/10 Very Good
Apr 30, 2024
Property is very clean and staff are super nice.
Bruce
Bruce, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Apr 4, 2024
I had an amazing stay at Four Points. The incredible staff made my stay a 10/10. Queen, especially, went out of her way to ensure I had a wonderful experience. I can’t recommend the Four Points enough and look forward to staying there again when I return to Rwanda.
Kelsey
Kelsey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 24, 2024
The service was spectacular!
Linda
Linda, 7-night business trip
Verified Orbitz guest review
10/10 Exceptional
Mar 5, 2024
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2024
Reception with a smile!
The staff were so friendly and ready to help, the room super clean and food was good. Definitely i will be back.
ANTHONY
ANTHONY, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2024
Hotel amazing the staff will respectful , Sonia , issak etc . Chief Ayman well done bravo .
Next visit will be in April .
Thanks to all