AluaSun Lago Park, Menorca: Hotel Reviews, Rooms & Prices

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Ciutadella de Menorca beach aparthotel with 2 outdoor pools and restaurant

Choose dates to view prices

Where to?

Dates

February 2025

March 2025

2 outdoor pools, pool umbrellas, sun loungers

Overview
Prices
Location
Amenities
Policies

Located by the sea, AluaSun Lago Park offers a refreshing retreat with 2 poolside bars, a sunny terrace, and an on-site restaurant serving delicious meals. Guests have praised the aparthotel's multilingual staff while kids love the playground and children’s pool.

Good

Popular amenities

Pet friendly

24/7 front desk

Parking available

Laundry facilities

Air conditioning

Main amenities

200 smoke-free apartments
Daily housekeeping
Near the beach
Restaurant and 2 poolside bars
2 bars/lounges
2 outdoor pools
Free children's club
Children's pool
Area shuttle
Terrace
24-hour front desk
Garden

Feel at home

Children's pool
Children's club (free)
Playground on site
Kitchen
Private bathroom
Separate sitting area

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 43 of 43 rooms

Apartment 2 Bedrooms Marina View (2 Adults +2 children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 4
4 Twin Beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 6
4 Twin Beds and 2 Twin Sofa Beds

Apartment 2 Bedrooms Marina View (5 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 5
4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (1 Adult + 1 Child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

323 sq ft
1 bedroom
Sleeps 2
1 Twin Bed and 1 Twin Sofa Bed

Apartment 2 Bedrooms Marina View (2 Adults +1 child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 3
3 Twin Beds

Apartment, 2 Bedrooms (4 Adults + 1 Child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 5
4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (1 Adult + 3 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

320 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 1 Large Twin Sofa Bed

Apartment, 2 Bedrooms (4 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 4
4 Twin Beds

Apartment, 1 Bedroom (1 Adult + 2 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

320 sq ft
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (5 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 5
4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (3 Adults + 1 Child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

320 sq ft
2 bedrooms
Sleeps 4
4 Twin Beds

Apartment, 2 Bedrooms (3 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 3
4 Twin Beds

Apartment, 2 Bedrooms (2 Adults + 3 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 5
4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 2
2 Twin Beds

Apartment, 2 Bedrooms (2 Adults + 2 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 4
4 Twin Beds

Apartment 2 Bedrooms Marina View (2 Adults + 4 children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 6
6 Twin Beds

Apartment 2 Bedrooms Marina View (2 Adults + 3 children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 5
4 Twin Beds and 1 Twin Sofa Bed

Apartment 2 Bedrooms Marina View (2 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 2
2 Twin Beds

Apartment, 1 Bedroom (3 Adults + 1 Child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

320 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 2 Twin Sofa Beds

Apartment, 2 Bedrooms (3 Adults + 2 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 5
5 Twin Beds

Apartment, 1 Bedroom (2 Adults + 1 Child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

320 sq ft
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (3 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

320 sq ft
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Apartment 1 Bedroom Marina View (2 Adults + 2 children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

1 bedroom
Harbor view
Sleeps 4
2 Twin Beds and 2 Twin Sofa Beds

Apartment 1 Bedroom Marina View (3 Adults + 1 child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

1 bedroom
Harbor view
Sleeps 4
2 Twin Beds and 2 Twin Sofa Beds

Apartment, 2 Bedrooms (2 Adults + 1 Child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 3
3 Twin Beds

Apartment 1 Bedroom Marina View (2 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

1 bedroom
Harbor view
Sleeps 2
2 Twin Beds

Apartment 2 Bedrooms Marina View (3 Adults +1 child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 4
4 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

320 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 2 Twin Sofa Beds

Apartment 2 Bedrooms Marina View (3 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 3
4 Twin Beds

Apartment 1 Bedroom Marina View (3 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

1 bedroom
Harbor view
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 Adults + 4 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 6
6 Twin Beds

Apartment, 1 Bedroom (2 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

320 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

Apartment 2 Bedrooms Marina View (3 Adults + 2 children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 5
5 Twin Beds

Apartment, 2 Bedrooms (3 Adults + 3 Children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 6
6 Twin Beds

Apartment 2 Bedrooms Marina View (4 Adults)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 4
4 Twin Beds

Apartment, 1 Bedroom (1 Adult)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

320 sq ft
1 bedroom
Sleeps 1
2 Twin Beds

Apartment 2 Bedrooms Marina View (5 Adults +1 child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 6
6 Twin Beds

Apartment 1 Bedroom Marina View (2 Adults +1 child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

1 bedroom
Harbor view
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Apartment 2 Bedrooms Marina View (3 Adults +3 children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 6
6 Twin Beds

Apartment, 2 Bedrooms (5 Adults + 1 Child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

391 sq ft
2 bedrooms
Sleeps 6
6 Twin Beds

Apartment 1 Bedroom Marina View (1 Adult)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

Separate bedroom

1 bedroom
Harbor view
Sleeps 1
2 Twin Beds

Apartment 2 Bedrooms Marina View (4 Adults +1 child)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 5
4 Twin Beds and 1 Twin Sofa Bed

Apartment 2 Bedrooms Marina View (4 Adults +2 children)

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Kitchen

Refrigerator

Plasma TV

Blackout drapes/curtains

2 bedrooms

2 bedrooms
Harbor view
Sleeps 6
4 Twin Beds and 2 Twin Sofa Beds

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Kitchenette
Laundry facilities
Free WiFi

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About the neighborhood

Calle Alisos s/n, Cala'n Bosch, Ciutadella de Menorca, Menorca, 7769

What's nearby

Aquarock Waterpark - 5 min walk
Cala Bosch - 7 min walk
Cap d'Artrutx Lighthouse - 16 min walk
Playa Cala Blanca - 9 min drive
Puerto de Ciutadella de Menorca - 14 min drive

Getting around

Mahon (MAH-Minorca) - 57 min drive
Area shuttle (surcharge)

Restaurants

‪Bar Oar - ‬12 min drive
‪La Fontana - ‬1 min walk
‪Sa Quadra - ‬9 min drive
‪Tot Bo - ‬12 min drive
‪Fiesta - ‬3 min walk

About this property

AluaSun Lago Park

AluaSun Lago Park features a free kids' club and puts you within a 15-minute drive of Puerto de Ciutadella de Menorca. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 poolside bars. There are 2 bars/lounges, a children's pool, and in-room conveniences like refrigerators and microwaves.

Languages

English, French, German, Italian, Spanish

At a glance

Property size

- 200 apartments
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: midnight
- Minimum check-in age: 16
- Check-out time is 11 AM
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 16

Children

- Free children's club

Pets

- Pets allowed (1 total, up to 22 lbs per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free offsite parking within 328 ft
- Street parking available

Offsite

- Area shuttle*

Other information

- Smoke-free property

Property amenities

Beach

Near the beach

Pool/Spa

2 outdoor pools
Umbrellas
Sun loungers

Internet

Free WiFi

Parking and transportation

Free offsite parking within 328 ft
Street parking available
Area shuttle (surcharge)

Family friendly

Free children's club
Children's pool
Playground

Restaurants on site

Terra
Fresco
The Tropic

Kitchen

Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle

Dining

1 restaurant
2 poolside bars and 2 bars/lounges
Snack bar/deli

Bedrooms

Bed sheets provided

Bathrooms

Hair dryer
Towels provided

Living spaces

Sitting area

Entertainment

Plasma TV with satellite service

Outdoor areas

Furnished balcony/patio
Terrace
Garden

Laundry

Laundry facilities

Climate control

Air conditioning

Pets

Service animals exempt from fees
Pet friendly
EUR 15 per pet per day
1 total (up to 22 lbs per pet)
Pets allowed in specific rooms

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single level property)
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Blackout drapes/curtains
Safe (surcharge)
24-hour front desk

Location highlights

Near the sea

Things to do

Bicycle rentals on site
Hiking/biking trails nearby
Snorkeling nearby
Bicycle rentals nearby
Water skiing nearby
Windsurfing nearby
Scuba diving nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
Window guards

General

200 rooms
2 floors
15 buildings
Built in 1998
At least 80% lighting from LEDs

Special features

Dining

Terra - Onsite restaurant.

Fresco - Onsite rooftop bar. Open daily.

The Tropic - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guestrooms can be used for EUR 3 per day

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a security system and window guards on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property is professionally cleaned.

Property Registration Number APM1652 and APM1526, APM1652 and APM1526, APM1652 and APM1526, APM1652 and APM1526

Also known as

Apartamentos Roc Lago Park

Apartamentos Roc Lago Park Apartment

Apartamentos Roc Lago Park Apartment Ciudadela de Menorca

Apartamentos Roc Lago Park Ciudadela de Menorca

Apartamentos Roc Lago Park Apartment Ciutadella de Menorca

Apartamentos Roc Lago Park Ciutadella de Menorca

Alua Sun Lago Park

Apartamentos Roc Lago Park

AluaSun Lago Park Aparthotel

AluaSun Lago Park Ciutadella de Menorca

AluaSun Lago Park Aparthotel Ciutadella de Menorca

Frequently asked questions

Does AluaSun Lago Park offer free cancellation for a full refund?

Yes, AluaSun Lago Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at AluaSun Lago Park?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at AluaSun Lago Park?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at AluaSun Lago Park?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at AluaSun Lago Park?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at AluaSun Lago Park and nearby?

Have fun with nearby activities like cycling, hiking, and scuba diving. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include 2 poolside bars and 2 bars. AluaSun Lago Park also has a garden.

Are there restaurants at or near AluaSun Lago Park?

Yes, there's an onsite restaurant, Terra.

Does AluaSun Lago Park have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

Does AluaSun Lago Park have any outdoor private spaces?

Yes, each apartment features a furnished balcony or patio.

What's the area around AluaSun Lago Park like?

AluaSun Lago Park is a short 5-minute walk from Aquarock Waterpark and 7 minutes' walk from Cala Bosch.

7.4

Good

7.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

10/10 Exceptional

Aug 13, 2023

Great place to stay in Cala’n Bosch.

Alys, 1-night trip

Verified Expedia guest review

10/10 Exceptional

Jun 23, 2023

John, 7-night trip

Verified Hotels.com guest review

10/10 Exceptional

May 14, 2023

Michele, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Oct 12, 2022

Patrik, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Oct 6, 2019

Everthing was great, the staff, the pool,but the tv was old with no English channels.

7-night trip

Verified Expedia guest review

8/10 Very Good

Sep 11, 2019

Simon, 3-night romance trip

Verified Hotels.com guest review

8/10 Very Good

Oct 13, 2018

Clean and comfortable

Spotlessly clean, recently redurbished apart from the kitchen which let it down slightly. Excellent value for a last minute booking.

1-night trip

Verified Hotels.com guest review

4/10 Fair

Sep 14, 2018

Poor service

Bad communication from staff members , fridge not working . Front door didn’t lock. I already put in a complaint to Expedia . I am not one to ever complain but we were not happy with our stay at we asked to change rooms they didn’t change our room so we shortened our stay and booked early flight and when we refused to pay they called the police and told us if we don’t pay we will Be put in a “dungeon”

Emma, 6-night trip

Verified Expedia guest review

6/10 Good

Aug 16, 2018

Great Location and clean although a few issues

The location of this hotel is fantastic, right on the Marina with all its shops and restaurants and a 5 min walk to the beach. The staff at the hotel - reception, maids, maintenance were all lovely and helpful during our stay. Unfortunately, we were given a 1 bed apt even though we booked a 2 bed. As an apology we were given a free meal that night in their buffet restaurant. However it took 2 days to move us to a 2 bed apt. We therefore spent day 3 of our holiday packing and waiting around for our new room to become available which was disappointing. The new apt was lovely although we were disappointed that only 1 bedroom had air con. When we originally booked, we believed that there would be air con in both bedrooms. There was air con in the lounge area so we kept the bedroom door open at night in order to try and benefit from some of the cooling. Unfortunately this air con unit caused us problems throughout our stay and we have to have maintenance out several times. It continually dripped water onto the floor so in the end we had to use saucepans for the rest of our stay to collect the water so that we didn't slip on a wet floor. Then, this unit stopped cooling so again we had to have maintenance out to mend it. Secondly, we were kept awake at night by the people upstairs continually scraping chairs/tables/beds along their floor - they didn't seem to sleep! Finally, during a thunderstorm in the night, rain came in through the ceiling onto my daughter's bed - not great!

Elizabeth, 9-night trip

Verified Expedia guest review

10/10 Exceptional

Jul 26, 2017

Lovely family hotel - great location.

We stayed in a lovely two bed apartment - very spacious and of good sized. The kitchen area was adequate with basic kitchen stuff (one frying pan, one pot, one knife). However, we managed to cook breakfast and a couple of meals. The hotel has two pools - one very busy with lots of activities and the other one quieter. Sunbeds were not a problem around the quieter pool (we went middle two weeks in July - but think that this might change the next few weeks - the other pool always was busy). Sunbeds were the basic plastic white ones - so not very comfy - but again, okay for short periods. We stayed at the quiet pool most days, but did venture to the busier pool to take part in the water polo. The entertainment staff were good at getting everyone involved. We didn't eat in the restaurant, as there are so many lovely restaurants in the marina to choose from. We found the bar drinks expensive compared to the local bars, so we didn't drink here either. The hotel do run a happy hour (4-5pm) but this only included beer and soft drinks!). The resort is lovely - a choice of good beaches within a 5-15 min walk depending on which one you choose. We also got the bus in to Ciutadella one evening for a change of scenery. fyi- as we booked through Hotels.com we were not entitled to the free entry to the water park next door - our two older teenagers did go and were not overly impressed, so we didn't feel like we were missing out anyway. Overall a great hotel and we hope to return.

14-night family trip

Verified Hotels.com guest review

4/10 Fair

Jul 8, 2017

Disappointing stay

Stayed here last year and loved the location so booked for another week this year. This time however ended up in Roc Lago Park 2 which is across the main road into Cala n Bosch and a 10 minute walk from the reception and resort. These apartments were inferior to the ones in the main block - broken locks in doors, old rusty looking bathroom, marked floors, broken plugs - the list is endless. Asked to move but was told they were full. Most disappointing for us was the distance from the restaurants/marina area as we have a disabled son and chose this property purely on its close proximity to everything the resort has to offer. So beware when booking - you may end up in the older more run down Roc Lago Park 2. Wouldn't return here when there are lots of nicer apartments in this area.

7-night trip

Verified Expedia guest review

6/10 Good

Jun 5, 2017

It could do with some more staff

Their systems had been for a few days when we arrived and recently back so the person in reception did not have much time for us. We requested an item that never arrived even though we did asked 3 times. The fridge was so noisy that it was hard to go to sleep in the living area by kitchenette. The mattresses felt new, of memory foam so comfortable but too warm. One of the beds was too noisy when turning round. There was hardly any kitchen utensils and the kettle needs replacing as a bit of a safety hazard. Every time we passed by reception it was too busy so we did not report the kettle or ask for another. The place was clean enough but sometimes the cleaners just popped in to drop new towels and empty the bins, did get the impression that they were overworked and working too long hours perhaps. Most staff were very pleasant.

Jane, 10-night trip

Verified Expedia guest review

8/10 Very Good

Jun 3, 2017

Good family holiday

Apartments basic but pool fab and location to lots of lovely restaurants was excellent we had a great stay. Hotel staff friendly would go here again

7-night trip

Verified Expedia guest review

8/10 Very Good

Nov 17, 2016

Verified Hotels.com guest review

8/10 Very Good

Oct 2, 2016

In a great location

Me and my boyfriend and friends had a wonderful time here! It's in such a great place right next to the marine and the hotel staff were unbelievably helpful. There's also so many great activities around near the hotel such as: paragliding, sea kayaking, jet skiing, scuba diving and a glass bottom boat.

Verified Expedia guest review

8/10 Very Good

Aug 14, 2016

Basic but pleasant apartments

We had a nice week in Cala n Bosch at the Roc Lago Apartments. On first impressions, late at night, I was a little underwhelmed. However, once organised, it was fine. The 2 bedrooms were clean and comfortable and the bathroom and lounge were basic but functional and gave the added space for a family. We didn't cook at all. The kitchen is 2 hob rings which are very slow to heat up, a dodgy looking microwave, and a fridge. They come in every day to change towels, make the beds and empty the bins, which for self catering, really impressed me. The supermarket over the road sells nice fresh bread and croissants, so we made breakfast and ate it outside on the terrace. You have to pay extra for the TVs remote- we didn't bother, 30 Euro for the key to the safe for the week- you get a 10 Euro deposit back. You can eat at the hotel, but we are out every evening. El Pato was our favourite. The free wifi only works in reception or by the pool - pay extra if you need it in your room too. No ants - just keep your kitchen free of lots of sugar and nice and clean - we didn't see one ant! Staff were ok but we didn't really need them. We were disappointed that we couldn't keep our room on later (we were willing to pay) because they were fully booked. We had a late flight so it meant keeping bags with us by the pool, cases in a luggage room, but no where to shower or change other than the grubby poolside toilets. The pool gets busy and loud at times - it's a family resort - beach is great.

Verified Expedia guest review

8/10 Very Good

Oct 1, 2015

Would stay again

Lovely Hotel for the money - room was basic but clean - staff very friendly. Plenty of stuff to do in the local area even though it is the end of the season. Have already recommended this hotel to friends and Family.

Verified Hotels.com guest review

8/10 Very Good

Sep 18, 2015

Very friendly staff nothing was too much trouble enjoyed breakfast and dinner.

Verified Hotels.com guest review

4/10 Fair

Aug 28, 2015

Excellent location

Pros Excellent Location Good Swimming Pool for Kids/Adults Breakfast was ok Cons Small ants in rooms Rooms very uncomfortable Wifi (paid €6 per day) was horrific No towels in rooms constantly had to go reception for towels No toilet rolls supplied again visits to reception Poor Mattress - I have back pain now! Overall Excellent location close to all shops and restaurants, safe for kids, aqua rock water park 5mins away. Buses to Ciutadella outside hotel beach about a 10min walk. Marina only 5mins away. However, I would urge people to go elsewhere with similar budget (£1300 for a week I spent) was horrified with the small ants in all rooms had to get rid everyday. Asked cleaners to spray insect spray they duly didn't have any. Rooms lacked towels and toilet paper. Bit on the small side. The worst mattresses ever ... I travel a lot. Need to see a physio about back and neck pain.

Verified Expedia guest review

8/10 Very Good

Aug 25, 2015

Great!

We paid for a 'superior' apartment but were placed in an unloved looking apartment across the road from reception...it was ok but the decor was old and shabby. On questioning what was superior about it we were told they had made a mistake, were moved the next day and given free internet access for the week as compensation. Our new apartment was much nicer...modern, light and airy with adequate self catering facilities. Staff were lovely and very helpful. Bedding/towels were changed once in the week, apartment cleaned twice. There are 2 pools, one in each complex, both are good. The one over the road is more relaxed in a garden setting. Cala n Bosch has loads of restaurants around the harbour next to the hotel and there are 2 sandy beaches behind the harbour with lovely clear blue sea and a few fish for snorkelling fans! We would go back for sure. A nice easy family holiday.

Verified Hotels.com guest review

4/10 Fair

Aug 14, 2015

The location was fantastic, close to the marina.

We were staying in one of the two bedroom apartments, which was very basic. For 4 adults sharing, the second bedroom was too small, adequate for children. We also struggled with only one mirror in the bathroom, with four women sharing! The location was good, found the pool area too busy, but found another hotel with a quiet pool area nearby which made our holiday. For a reasonably priced holiday we were happy to put up with the basic apartment, but would probably not return.

Verified Expedia guest review

6/10 Good

Aug 10, 2015

Apartments are in good location but not in the best of conditions - needs updating.

Verified Expedia guest review

8/10 Very Good

Aug 9, 2015

great appts

from arrival to departure, staff from reception,bar,dining room and domestic were friendly and helpful.

Verified Expedia guest review

8/10 Very Good

Aug 9, 2015

Summer Relaxation

Great holiday, accomodation was comfortable and clean. Well placed and staff friendly. Would recommend to anyone.

Verified Expedia guest review

6/10 Good

Aug 6, 2015

Quaint hotel

Nice and clean rooms But drinks to expensive to really have more than a couple of drinks

Verified Expedia guest review

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