Country Inn & Suites by Radisson, Augusta at I-20, GA, Augusta

We stayed here for a business trip and in the middle of the night the toilet overflowed leaving the entire bathroom flooded as well as the carpet outside of the door, called the front desk clerk and the only thing she told me was why i didn’t turn the water to the toilet off, I told her I’m not familiar with turning water off from a toilet and who wants to walk through toilet water at 1am

Not a bad choice for staying in Augusta. Convenient to restaurants and stores, right off the highway and not far from downtown. Minor complaint was that they basically ran out of almost everything at breakfast with about a half hour left, so had to go out to eat. Otherwise, would surely come back.

I make fairly regular business trips to Augusta. It was a one night stay and I kinda wish it had been a couple more nights with the room I had.

We adamantly do not recommend this hotel. We had evacuated our home two days earlier with 2 small children for Hurricane Dorian and were on our return trip home, trying to get closer for an easy drive in the morning. We arrived at the hotel with the intentions of watching football and decompressing. The first NFL game of the year was on Thursday night- on NBC. The hotel was not in great shape as we made our way to our room. We could have dealt with this. We get in the room. There were two TVs. No local channels. On another night, it might not have mattered, but tonight it did. Hotels.com customer service was helpful. Our front desk clerk was not. She “contacted” the owner to cancel our reservation by texting him. Of course, he did not respond. She even went so far as to say she doesn’t really watch tv so didn’t understand our problem. That’s really not okay nor is it helpful. If a hotel does not provide basic local channels on a tv, that needs to be disclosed. We were absolutely disgusted with the lack of understanding and help as we also fight the stress of a hurricane evacuation. Nonetheless we wasted $130 on this hotel because we booked another room (for less) at a much nicer hotel nearby.

All good except wi fi slow and tv choices extremely poor. Heather was exceptionally helpful and efficient.