John Paul II - Balice Airport (KRK) - 17 min drive
Zabierzow Station - 12 min drive
Turowicza Station - 13 min drive
Kraków Łobzów Station - 26 min walk
Restaurants
McDonald's - 10 min walk
Restauracja IKEA - 4 min walk
KFC - 8 min walk
U Szwagra - 4 min drive
Costa Coffee - 9 min walk
About this property
System - Hotel Krakow
When you stay at System - Hotel Krakow, you'll be within a 10-minute drive of Main Market Square. For a bite to eat, guests can check out Rosso Nero Restaurant, which serves breakfast, lunch, and dinner.
Languages
English, Polish, Russian, Ukrainian
At a glance
Hotel size
107 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (PLN 25 per day)
Onsite RV/bus/truck parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space (861 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2006
Television in common areas
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Rosso Nero Restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 27 per person
Parking
Self parking costs PLN 25 per day
RV/bus/truck parking is available for an extra charge
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Quality System Hotel Kraków
Quality System Hotel Kraków Krakow
Quality System Kraków
Quality System Kraków Krakow
System Pop Hotel
System Hotel Kraków Krakow
System Kraków Krakow
System Kraków
System Hotel Kraków
System - Hotel Krakow Hotel
System - Hotel Krakow Krakow
System - Hotel Krakow Hotel Krakow
Frequently asked questions
Does System - Hotel Krakow offer free cancellation for a full refund?
Yes, System - Hotel Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at System - Hotel Krakow?
Yes, pets stay free.
Is parking offered on site at System - Hotel Krakow?
Yes. Self parking costs PLN 25 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at System - Hotel Krakow?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in is available.
Are there restaurants at or near System - Hotel Krakow?
Yes, there's an onsite restaurant, Rosso Nero Restaurant.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
Mar 13, 2020
Verified traveler
4-night trip
Verified Expedia guest review
6/10 Good
Dec 10, 2019
Hotel was okay, clean and pleasant staff.
If you’re wanting somewhere within walking distance to Krakow centre then this isn’t for you. Taxis ranged in prices from 19zl to 65zl. The most expensive we disagreed with the driver only to be told it was Sunday!!
Verified traveler
3-night trip with friends
Verified Ebookers guest review
10/10 Exceptional
Nov 13, 2019
Perfect for Solo Getaway
Had an amazing short-term stay at System Hotel. The rooms were very clean, bathrooms in tip-top shape, and beds were super comfy. Would highly recommend for anyone looking for an affordable, yet great hotel to stay in Kraków.
Isabelle
Isabelle, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 11, 2019
This is easily the worst hotel I have stayed at in many years. It is located in a gas station parking lot along a crowded industrial highway surrounded by factories and warehouses, inconvenient to both downtown Krakow, any restaurants, and the airport. The room was tiny; to small to open a suitcase anywhere on the floor. We asked for a paid upgrade and were provided with a "deluxe" room that was at least a few square feet larger, still dismal but at least we could unpack. The bathroom was the absolute minimum that could be provided and be usable with a shower the size of a vertical coffin, a tiny sink, and maybe 10 square feet of total floor space. The carpet was badly stained. There was zero charm or character of any kind. Just going out to a restaurant required a taxi in and out of town, thus cancelling any possible savings from a lower room rate. Krakow is a a fascinating walking city and this place permits no access to anything without the virtue one may find if such a place was at least convenient to the airport which required another expensive cab fare. We resented being shunted here by Orbitz.
Jack
Jack, 1-night romance trip
Verified Orbitz guest review
4/10 Fair
Nov 5, 2019
Verified traveler
3-night trip
Verified Ebookers guest review
6/10 Good
Oct 19, 2019
2 stars
Hotel in all is maximum 2 stars
Lukasz
Lukasz, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2019
Service was good, hotel condition was all right, but could have been better. Quite far from the city centre and not so well communicated with public transport
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2019
very clean hotel with very comfy beds only downside was its location quite far from krakow main square required taxis all the time other then that for the price it was a okay.
Verified traveler
5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2019
Verified traveler
3-night trip
Verified Ebookers guest review
6/10 Good
Aug 21, 2019
I wasn't there moooooooooooordo XDDDDDDDDDDDdDdDDD
Verified traveler
1-night business trip
Verified Ebookers guest review
10/10 Exceptional
Aug 19, 2019
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Aug 4, 2019
The staff was very nice and professional. They were extremely helpful with calling taxis and giving me pointers on where to get my currency exchanged.
The breakfast was good as well.
What I didn’t like and they should perhaps put this on their website is there is no air conditioning in the entire facility! Yes, I was given a fan but being from America, we’re used to A/C. I sweat easily. So opening a window did me no justice.
Elizabeth
Elizabeth, 3-night trip
Verified Expedia guest review
4/10 Fair
Jun 5, 2019
Reception and Restaurant were nice and staff were friendly. That misled me to think room would be fine.
Bathroom tiny, poo splashes on wall, not clean in shower or sink. Slippy floor.
Bedroom small and very hot and humid, no aircon and poky little window with poor quality blind. 1 pillow and 2 single duvets on a double bed. Exposed wiring in one over bed light, other didn’t work. Carpet badly stained. Dark dingy hallway on 1st floor. Noisy right next to road with motor cycles racing up and down at night.
Came in last night to a an aggressive argument looking like fight about to break out in the restaurant and lots of shouting.
Poor quality, poor example of 3 star facility. Don’t waste your money - go somewhere else.
Verified traveler
2-night romance trip
Verified Ebookers guest review
10/10 Exceptional
Mar 3, 2019
Verified traveler
5-night trip
Verified Expedia guest review
2/10 Poor
Nov 11, 2018
Verified traveler
3-night trip
Verified Expedia guest review
6/10 Good
Oct 27, 2018
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Oct 24, 2018
Dagmara Dobrianski was amazing so helpful and happy.
Stuart
Stuart, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 18, 2018
The staff where lovely. Breakfast was awesome. room was small, but had was any single or solo person would need. No fridge, but that was okay for me and my mate for 3 days.
AJ
AJ, 3-night trip
Verified Wotif guest review
2/10 Poor
Jul 27, 2018
Awful
Outdated, horrible, broken, beds were never made, dirty laundry left in corridors all week and springs sticking out of the mattress. No air con and no blinds or curtains. Rude staff, horrible place, only good thing was it was very close to shops and a bus stop.
h
h, 4-night trip
Verified Expedia guest review
6/10 Good
Jul 17, 2018
Nice room, close to a petrol station
Hotel is far to walk from town but only 10 minutes in the car. Showers are very small and our shower head was broken need to balance it to stand up and couldn’t move it then. Also our sink smelt once we ran the water! The staff were okay there was one girl I am unsure of her name who was very rude she try to force us to go on the tours and try to charge us £150 each! When it was only £60. She made the stay uncomfortable to the point where we went out and came back when she had finished! Other staff were nice but barely spoke English so struggled to understand us. Also very nosiey rooms. You can hear everything in the rooms. Reception area very nice. A lift to take to take you up the stairs and it’s a 12pm check out which is always good.
sanchia
sanchia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2018
great stay
Had a good time,staff friendly at reception and restaurant,I would stay again.
paul
paul, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2018
It is nice, difficult to find it out though, good hotel.
JORGE
JORGE, 2-night trip
Verified Expedia guest review
2/10 Poor
May 16, 2018
Staff extremely rude and unhelpful. Barely spoke any English and room was horrific. At night children running and screaming up and down hallway. Breakfast staff very rude and dismissive as well.
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Apr 23, 2018
Two night stay here at System Hotel. The price of the room was great but the old adage “you get what you pay for” applies here! Extremely small room and bathroom ((( beds were not comfortable. Located about 20 by bus to City Square
Mark
Verified Hotels.com guest review
6/10 Good
Apr 22, 2018
Very basic but for the price it was relatevely good! About ten minutes from the centre of krakow.