Excellent staff, especially Marco, who was so helpful, knowledgeable and friendly. The decor in the lobby and rooms is tasteful and charming, and the location is perfect, central to everything, quiet, and with a view of the canal and the Peggy Guggenheim from our room! The room was so great and comfy and nicely done. And we enjoyed the complimentary buffet breakfast every morning. We will absolutely be coming back and staying here again!