Take in the views from the rooftop terrace when you stay at Los Lorentes Residences. A snack bar/deli and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 9:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Property amenities
Internet
Free WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices)
Parking and transportation
Secured covered self parking on site (CHF 20 per night)
Electric car charging station on site
Kitchen
Refrigerator
Stovetop
Microwave
Espresso maker
Electric kettle
Cookware/dishes/utensils
Cleaning supplies
Coffee/tea maker
Paper towels
Dining
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Shower
Shampoo
Toothbrush and toothpaste (on request)
Soap
Free toiletries
Towels provided
Hair dryer
Toilet paper
Living spaces
Library
Entertainment
43-inch Smart TV with cable service
Netflix
Streaming services
TV in a common area
Outdoor areas
Rooftop terrace
Garden
Outdoor furniture
Laundry
Laundry facilities
Work spaces
Computer station
Laptop workspace
Comfort
Heating
Pets
Pet friendly
Pets stay free
Suitability/Accessibility
No elevators
Soundproofing
Smoke-free property
Services and conveniences
Daily housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Luggage storage
Blackout drapes/curtains
Free bottled water
Banquet hall
Mobile key entry
Front desk (limited hours)
Location highlights
Near a train station
In the shopping district
Near a hospital
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
220 rooms
Eco-friendly cleaning products provided
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.30 per person, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for CHF 10.0 per day
Parking
Covered self parking costs CHF 20 per night
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Frequently asked questions
Are pets allowed at Los Lorentes Residences?
Yes, pets stay free.
Is parking offered on site at Los Lorentes Residences?
Yes. Self parking costs CHF 20 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Los Lorentes Residences?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Los Lorentes Residences and nearby?
Los Lorentes Residences has a garden.
Does Los Lorentes Residences have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and cookware.
What's the area around Los Lorentes Residences like?
Los Lorentes Residences is in Holligen, a short 20-minute walk from Trans Swiss Trail.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 20, 2024
Our experience with the staff was mixed because the man named was rude while the lady was very helpful. Besides this drawback the hotel itself and everything around this were very nice.
Anjan
Anjan, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 9, 2024
Pangang
Pangang, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Los Lorentes-Perfect downtown Bern hotel
It was the perfect place for me to relax and refresh after a busy work day.Location is also perfect as it is on the yellow bys route.The office staff were very friendly, very helpful in providing me with all the necessary information to make my stay comfortable.True professionals
Ram
Ram, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
Property was very clean but it doesn't have an air conditioner which can be really an issue on a hot day and they provide a fan only if it’s available. Well they should mention this in their bio so that people should know what they are getting into. Toiletries means only body shower.
HARKEERTAN S
HARKEERTAN S, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Sehriban
Sehriban, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
We like so much of your room with equipment provided in the pantry.
Akalanka
Akalanka, 2-night romance trip
Verified Expedia guest review
6/10 Good
Aug 20, 2024
The room was good, the air conditioning wasn’t working but staff provided a fan when requested.
Loved the amenities and the kitchen. The self checkin was a little weird and checking out while on the train to the next place was even more weird ( because 9:00am checkout?). The only thing that was not really acceptable though was that there was a skateboard park right outside our window. Really? A skateboard park right there?
Ken
Ken, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 13, 2024
The place itself was lovely and quiet but the check in process was a disaster. Never received the code to get in via email and had to stand out until a guest came out of their room to let us in . No staff on site to help. Had to work but no internet access.
That whole self check in system needs an upgrade
At least for now leave a staff on site to assist with issues like this.
Angela
Angela, 1-night trip
Verified Orbitz guest review
2/10 Poor
Aug 13, 2024
hotel was nice but there is no AC which was really hot
Kam Shun
Kam Shun, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
No communication at all
I needed some help with an adopter and a fan at night. The adopter, in particular, was for my CPAP machine. No one was available in person, on phone or email.
Samir
Samir, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 28, 2024
Huseyin Husnu
Huseyin Husnu, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 28, 2024
No proper communication.
No extra fan provided.
Gunjan
Gunjan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
The only thing is the view on the skateboarding was very dirty but we did not hear any noise
DAO
DAO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
Bus stop right outside. Outdoor swimming pool 5 min walk away. Room clean
Torran
Torran, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
This hotel was very nice, the kitchen came fully equipped and the spaces were clean.
Mallika
Mallika, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 6, 2024
Markus
Markus, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 30, 2024
I recommend it
Clean, close to bus stop.
Kitchen available
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Jun 27, 2024
BETTY K
BETTY K, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 27, 2024
The quality and condition of the mattress was so uncomfortable and sagging that whenever your partner moved, it created big noise and movement which was enough to wake the other up!
Verified traveler
5-night trip
Verified Hotels.com guest review
6/10 Good
Jun 27, 2024
Gwen
Gwen, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 22, 2024
Good location, good parking (although ££), arrived in 28 degree heat room warm and no air con, room does have big open windows though. Limited wardrobe space but kitchen facilities very good and spacious.
Barry
Barry, 3-night romance trip
Verified Expedia guest review
6/10 Good
Jun 20, 2024
Laura
Laura, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2024
Awesome place! Really friendly staff
Si Xuan
Si Xuan, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 18, 2024
The property itself is really nice and the staff that was there was helpful, but the check in process is frustrating and long. The hotel is understaffed and a few people are working very hard to try to make things comfortable. Just be prepared to wait. Overall nice place and prior reviews warned about the lack of staff and automated check in that doesn’t work too well so it wasn’t a surprise.