Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
What's nearby
Centro Plaza - 5 min walk - 0.4 km
Playas del Duque - 12 min walk - 1.1 km
El Corte Ingles Shopping Center - 13 min walk - 1.1 km
Puerto Banús Marina - 13 min walk - 1.1 km
Puerto Banús Beach - 19 min walk - 1.7 km
Getting around
Malaga Airport (AGP) - 50 min drive
Restaurants
Ocean Club Marbella - 10 min walk
Mumtaz - 3 min walk
Starbucks - 11 min walk
NAO Pool Club - 13 min walk
Rosas Cafe - 9 min walk
About this property
Hard Rock Hotel Marbella – Puerto Banús
When you stay at Hard Rock Hotel Marbella – Puerto Banús, you'll be just a 5-minute drive from Puerto Banús Beach and Puerto Banús Marina. Guests can be pampered with massages at the spa, and Sessions, one of 3 restaurants, serves breakfast. Other highlights at this Art Deco hotel include 2 outdoor pools, a fitness center, and a snack bar/deli. Fellow travelers say good things about the pool and helpful staff.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite self parking (EUR 20 per night)
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
3 bars/lounges
2 poolside bars
24-hour room service
Snack bar/deli
Traveling with children
Lifeguard on site
What to do
Yoga classes
Shopping
Pool table
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1970
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
2 outdoor pools
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic drinking straws
Reusable cups only
Reusable tableware only
Reception hall
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Hardwood flooring in room
Room amenities
Be entertained
55-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Sessions - This buffet restaurant serves breakfast only.
Zengo - Asian Cuisine - Onsite restaurant. Open daily.
Sun Society - Adults Only - Onsite rooftop bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Eden Pool Club - Onsite bar. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: EUR 125 per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
Parking
Self parking costs EUR 20 per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended
Frequently asked questions
Does Hard Rock Hotel Marbella – Puerto Banús offer free cancellation for a full refund?
Yes, Hard Rock Hotel Marbella – Puerto Banús does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Marbella – Puerto Banús?
Yes, there are 2 outdoor pools.
Are pets allowed at Hard Rock Hotel Marbella – Puerto Banús?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Marbella – Puerto Banús?
Yes. Self parking costs EUR 20 per night. Parking spots may be limited.
What are the check-in and check-out times at Hard Rock Hotel Marbella – Puerto Banús?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hard Rock Hotel Marbella – Puerto Banús and nearby?
Onsite recreation at Hard Rock Hotel Marbella – Puerto Banús includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hard Rock Hotel Marbella – Puerto Banús also has 2 poolside bars and 3 bars, as well as a fitness center.
Are there restaurants at or near Hard Rock Hotel Marbella – Puerto Banús?
Yes, there are 3 onsite restaurants.
What's the area around Hard Rock Hotel Marbella – Puerto Banús like?
Hard Rock Hotel Marbella – Puerto Banús is a short 13-minute walk from Puerto Banús Marina and 19 minutes' walk from Puerto Banús Beach.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 15, 2024
Great Hotel
Great hotel to stay at and the pool is great place to relax. Room was very good with comfortable beds
David
David, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Excellent value for money super breakfast lovely pools
john
john, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 9, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Excellent All Round
We stayed for 5 days bed and breakfast and used this Hotel as a base to explore Marbella. Everything about the Hotel was excellent. This was our first stay at Hard Rock Hotels and we will definitely search more Hard Rock Hotels in future. The room was spacious, the breakfast choices were superb and the staff are very friendly and welcoming. I would recommend this hotel very highly. Thank You
Anthony
Anthony, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Marc
Marc, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Jaymesh
Jaymesh, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
James
James, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Holiday sun
Stayed here for 3 nights , not enough sun loungers for all the guests throughout our stay bit disappoint
Tracy
Tracy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
peter
peter, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 24, 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Lovely hotel
Great location, nice room, good pool area
paul
paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
David
David, 5-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 11, 2024
Stayed here due to the name recognition that Hard Rock has but this really didn't live up to some of the expectations after staying at Hard Rock Ibiza a few weeks prior to this stay.
Room was clean enough but some of the nooks beside the bed contained lots of hair & dust. I have short hair so was finding longer hairs in the bathroom (from cleaning staff) which should be taken care of.
At the pool and we were informed you need to buy a bed for 200€ and they 'gift' you a bottle of spirits of your choice or champagne which was a bit of a joke. At all other Hard Rock properties we've visited, there is a minimum spend for these beds and we're happy to do that, but some days you don't feel like getting drunk by 1pm on a bottle of vodka + have lunch and waters etc.
Service at the pool was lackluster at best despite it being so beautiful out there.
With so many choices in the area, if you're going to be paying top dollar, we would consider other properites before coming back to this one.
Michael
Michael, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
Great location and wonderful pool nice food
We really enjoyed the stay and the pool DJ. The breakfast was really good and diverse. Location was great. Just a short walk from puerto Banus and there is an underground connecting the hotel to the beach.
However, the reception staff seemed understaffed we waited long during check in/out as there were 2-3 counters. The staff themselves were very kind once it’s your turn in the queue.
Calling reception was useless almost no one answer and the house keeping don’t clean your room early had to call and let the reception know that I need my room cleaned everyday which is not convenient they could utilise morning breakfast time or while guests are out/in pool to clean rooms it’s not by room order they have a different system that I couldn’t understand.
Room service food was nice but was delivered in take away boxes which is not the best option for the environment.
Fajer
Fajer, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Fantastic hotel, friendly staff and great pool area. Plenty to do around the resort, great dining options if a little expensive
Phillip
Phillip, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Emari
Emari, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
Charles
Charles, 3-night trip
Verified Hotels.com guest review
6/10 Good
Aug 19, 2024
Amazing Headache
Complete Headache Booking Into Hotel. also Relaxing around Pool you need noise cancelling Ear Buds
JASON
JASON, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
Brilliant hotel and staff!
Conor
Conor, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Rachida
Rachida, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
everything
Rachid
Rachid, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Aliya
Aliya, 5-night trip
Verified Expedia guest review
2/10 Poor
Aug 15, 2024
Worst stay ever
Humiliated from Check-in, and a completely ruined holiday!