Casino Grand Cercle d'Aix les Bains - 4 min walk
Centre des Congrès - 3 min walk
La Rotonde - 3 min walk
L'Estrade Bar Restaurant - 1 min walk
About this property
Urban Hotel Aix-les-Bains, BW Signature Collection
Located near a train station, Urban Hotel Aix-les-Bains, BW Signature Collection is a great choice for a stay in Aix-les-Bains. Guests can take a dip in the indoor pool, and the spa tub makes for a relaxing end to the day. Other features include a fitness center, a sauna, and a steam room.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
62 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Secured covered onsite self parking (EUR 13 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Shared refrigerator
Room service (limited hours)
What to do
Beach nearby
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Boat tours nearby
Downhill skiing nearby
Water skiing nearby
Snowboarding nearby
Working away
Business center
Meeting room
Conference space (377 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 1992
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Spa tub
Sauna
Steam room
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Breakage deposit: EUR 100 per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Spa access is available for an extra charge of EUR 12 per day
Renovations and closures
The following facilities are closed on Sunday, Monday, and Wednesday:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Covered self parking costs EUR 13 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains
Frequently asked questions
Does Urban Hotel Aix-les-Bains, BW Signature Collection offer free cancellation for a full refund?
Yes, Urban Hotel Aix-les-Bains, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Urban Hotel Aix-les-Bains, BW Signature Collection?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Urban Hotel Aix-les-Bains, BW Signature Collection?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Urban Hotel Aix-les-Bains, BW Signature Collection?
Yes. Self parking costs EUR 13 per night. Parking spots may be limited.
What are the check-in and check-out times at Urban Hotel Aix-les-Bains, BW Signature Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Urban Hotel Aix-les-Bains, BW Signature Collection?
No, this hotel doesn't have a casino, but Grand Cercle Casino (4-min walk) and New Castel Casino (21-min drive) are both nearby.
What is there to do at Urban Hotel Aix-les-Bains, BW Signature Collection and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Urban Hotel Aix-les-Bains, BW Signature Collection also has a sauna and a steam room.
What's the area around Urban Hotel Aix-les-Bains, BW Signature Collection like?
Urban Hotel Aix-les-Bains, BW Signature Collection is in Aix-les-Bains City Center, a short 6-minute walk from Aix-les-Bains - Le Revard Station and 3 minutes' walk from Congress Centre.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
Decent and clean hotel
The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
Tracy
Tracy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2024
This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
David
David, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 15, 2024
Good hotel
Good hotel with value for money.
ANIRUDH REDDY
ANIRUDH REDDY, 3-night trip
Verified Hotels.com guest review
2/10 Poor
May 25, 2023
Stuart
Stuart, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2022
SHIN JUH
SHIN JUH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2022
Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Ian
Ian, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2019
only drawback was difficult car parking
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2019
Spacious room, very good shower, good breakfast, very secure parking.
Only criticism, could not access BBC news, despite the fact it was included in the list of channels.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2019
The place was recently renovated and the final result is very nice.
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 4, 2019
Relaxing stay
Good location nice rooms good housekeeping overall but we didn’t get tea coffee sachets one at but when requested quickly provided
Extremely helpful friendly staff
Will come again to stay and recommend any time
Thank u for looking after us
Le parking de l'hôtel était complet et nous avons dû trouver une place dans la rue.
Une fois installé nous nous sommes rendus à
l'espace détente thalasso, nous avions sélectionné cet établissement pour cela.
Tous les fauteuils étaient occupés et un client nous a proposé un reposes-pieds afin de nous permettre de poser nos peignoirs en l'absence de support prévu à cet effet.
Le jacuzzi était prit d'assaut et nous avons pu profiter de la piscine en attendant d'avoir de la place au sauna.
Celui-ci était bien et la température satisfaisante.
Le jacuzzi étant toujours imprenable, j'ai tenté le hammam qui semblait être très disponible.
En fait la température était proche de celle de la piscine et un faible courant de vapeur peinait à couvrir l'espace intérieur...
Le jacuzzi... bref vous aurez compris
Nous avons donc profité encore un peu de la piscine.
L'hôtel ne disposant pas de restaurant, nous sommes sortis pour dîner, nous aurions dû prendre nos dispositions et réserver une table..
Le confort de la chambre nous a permis de passer une bonne nuit mais il ne faut pas espérer le grand luxe ni s'attarder sur les détails.
Le buffet du petit-déjeuner était très fourni et de qualité.
Au final nous avons passé un bon moment et nous nous sommes détendu.
D'autres resteraient bloqué sur les désagréments rencontrés.
Pour ma part je trouve que le rapport qualité prix n'est pas au rendez-vous.
P's le personnel était très sympathique.
Damien
Damien, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Hotel parfait
Nous avons voulu faire un week end spa avec un enfant de 2 ans.
L'hotel a repondu à nos attentes.
Chambre propre, spacieux.
Beaucoup de choix au petit déjeuner.
hulya
hulya, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Pascal
Pascal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
fabio
fabio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Très bel hôtel, calme, confortable, bien situé, bel espace pour le petit déjeuner et produits de qualité, accueil chaleureux.