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Grand Excelsior Hotel Bur Dubai

4.0 star property
Hotel with 4 restaurants, near Dubai Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Excelsior Hotel Bur Dubai

Terrace/patio
Lobby sitting area
Outdoor pool
Sauna, spa tub, steam room, body treatments, mud baths
Front of property - evening/night

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Non-smoking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
The price is $123
includes taxes & fees
$107 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Bidet
Hair dryer
Private bathroom
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Bidet
Hair dryer
  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Bidet
Hair dryer
Private bathroom
  • 569 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Premium Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

LCD TV

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • 854 sq ft
  • Sleeps 3
  • 1 King Bed

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Free WiFi
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8.4 out of 10, Very Good, (841)
The price is $137
includes taxes & fees
$119 per night
Jan 3 - Jan 4, 2025
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About the neighborhood

Map
Kuwait Road - Bur Dubai, Dubai, 121545

What's nearby

  • BurJuman Mall - 15 min walk - 1.3 km
  • Dubai Cruise Terminal - 4 min drive - 3.3 km
  • Dubai World Trade Centre - 4 min drive - 4.6 km
  • Gold Souk - 6 min drive - 5.6 km
  • Port Rashid - 6 min drive - 5.0 km

Getting around

  • Dubai Intl. Airport (DXB) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 37 min drive
  • Al Maktoum Intl. Airport (DWC) - 44 min drive
  • ADCB Station - 14 min walk
  • Sharaf DG Station - 14 min walk
  • Burjuman Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪ماكدونالدز - ‬8 min walk
  • ‪برجر كنج - ‬5 min walk
  • ‪مطعم جازيبو - ‬6 min walk
  • ‪U2pura - ‬3 min walk
  • ‪Purani Dilli Dubai - ‬5 min walk

About this property

Grand Excelsior Hotel Bur Dubai

Grand Excelsior Hotel Bur Dubai features a nightclub and puts you within a 15-minute walk of BurJuman Mall. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Docklands, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 7 bars/lounges, an outdoor pool, and a poolside bar. Public transportation is just a short walk: ADCB Station is 14 minutes and Sharaf DG Station is 14 minutes.

Languages

Afrikaans, Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, German, Hindi, Japanese, Russian, Thai, Urdu

At a glance

DONE

Hotel size

    • 282 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4 AM
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 4 restaurants
  • 7 bars/lounges
  • 4 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (34647 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand Lavana Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Docklands - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
AAngan - This restaurant specializes in Indian cuisine.
Soto Soto - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 75 for adults and AED 37.50 for children
  • Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 125.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Excelsior
Grand Excelsior Bur Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Bur Dubai
Grand Excelsior Hotel Bur
Grand Excelsior Bur
Excelsior Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel
Grand Excelsior Hotel Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel Dubai

Frequently asked questions

Is there a pool at Grand Excelsior Hotel Bur Dubai?
Yes, there's an outdoor pool.
Are pets allowed at Grand Excelsior Hotel Bur Dubai?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Excelsior Hotel Bur Dubai?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Grand Excelsior Hotel Bur Dubai?
Yes, an airport shuttle is available. The charge is AED 100 per vehicle one way.
What are the check-in and check-out times at Grand Excelsior Hotel Bur Dubai?
Check-in start time: 3:00 PM; Check-in end time: 4 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Grand Excelsior Hotel Bur Dubai and nearby?
Grand Excelsior Hotel Bur Dubai has 7 bars, a nightclub, and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Grand Excelsior Hotel Bur Dubai?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around Grand Excelsior Hotel Bur Dubai like?
Grand Excelsior Hotel Bur Dubai is in Bur Dubai, a short 15-minute walk from BurJuman Mall.

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Good

Ved Ashok, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellence in Bur Dubai
Great Staff great location perfect for my business trip.
Nicholas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfort and quality in Bur Dubai
What an excellent hotel with great staff in a convenient location
Nick, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is good and family oriented
ALI, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Shandhir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Property requires some renovation but overall is in good condition. New towels is a must as the ones we were given were old. Swimming pool times need to be extended as 7.00pm is too early to close.
Jasvinder, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shandhir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shandhir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Topnservice good ckean room
Shandhir, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel is for hookers and their customers
Anis, 4-night trip
Verified Expedia guest review

4/10 Fair

Very bad, Have to call 4/5 times for get things done to clean room etc
Zahir, 3-night trip
Verified Expedia guest review

8/10 Very Good

Moidur, 8-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel was older than I thought. There was water running from a pipe. The towels were dingy and obviously over used. The complimentary breakfast was ok. Hot food not very hot. The young man Christopher who worked there was eager to help. Always smiling. He was our go to guy
marci, 1-night family trip
Verified Expedia guest review

6/10 Good

KATHY, 2-night trip
Verified Expedia guest review

8/10 Very Good

Lobby great, hotel is a bit dated. Need a lot of updating and renovations, very close to the airport
Angela, 1-night family trip
Verified Expedia guest review

2/10 Poor

Worst 4 Star Hotel
Worse 4 Star hotel in Dubai. Cant sleep until 3am. As nighclub blarring music until then Rooms old and shabby
ADNAAN, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Noura, 2-night trip
Verified Expedia guest review

2/10 Poor

Service is very bad, not clean, every thing we nee to ask including towels, response for anything is very slow
Seshu, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Not coming back Here Again
The hotel looks amazing from outside but when I went in the room the ac was not working i had to change the room and also there were cockroaches in the room. The room was quite spacious but when the ac was not working and i had to change the room instead of upgrading the room they downgraded the room by giving a smaller room.
Munira Hussamuddin, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Saif, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Staff were lovely! Rooms were old & needed up dating ! First room. We were put in everything was broken! Food was good !but you should provide coffee after meals ! Children were aloud to run & scream until 2 in the morning without any consideration for other guests! Disgusting!!!!!! Pool & Hussan very good but you need drink fertilities up there !
Susan, 6-night romance trip
Verified Expedia guest review

2/10 Poor

My room was small no view,, couldn't get door open to bathroom because it hit the bidet
riccardo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice location, good experience!
Pranay, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Mr Ken F, 1-night trip
Verified Hotels.com guest review