Connected to a shopping center, Novotel Citygate Hong Kong offers an upscale retreat. Unwind at the seasonal outdoor pool, indulge in international cuisine at one of the three restaurants, or explore nearby attractions with help from concierge services. Helpful staff and proximity to the airport have earned top marks from previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Electric vehicle charging point
Parking available
Gym
Pool
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Breakfast available
Free airport shuttle
Fitness center
Valet parking
Self parking
Seasonal outdoor pool
Children's pool
24-hour room service
Coffee shop/cafe
7 meeting rooms
For families (6)
Children stay free
Free cribs/infant beds
Children's pool
Connecting/adjoining rooms available
Private bathroom
Television
The current price is $137
$137
includes taxes & fees
$134 per night
Mar 24 - Mar 25
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Superior Twin Room, 2 Twin Beds
Superior Twin Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
301 sq ft
Mountain view
Sleeps 3
2 Twin Beds
View all photos for Premier Suite, 1 King Bed (Executive)
Premier Suite, 1 King Bed (Executive)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
614 sq ft
Mountain view
Sleeps 3
1 King Bed
View all photos for Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
301 sq ft
Mountain view
Sleeps 3
2 Twin Beds
View all photos for Premier Room, 1 Queen Bed (Executive)
Premier Room, 1 Queen Bed (Executive)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
301 sq ft
Mountain view
Sleeps 3
1 Queen Bed
View all photos for Family Room, Multiple Beds, Accessible
Family Room, Multiple Beds, Accessible
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
603 sq ft
Mountain view
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
301 sq ft
Mountain view
Sleeps 3
1 Queen Bed
View all photos for Premier Room, 2 Twin Beds (Executive)
Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
Citygate Outlets - 9 min walk - 0.7 km
AsiaWorld-Expo - 7 min drive - 5.9 km
Hong Kong Disneyland® Resort - 14 min drive - 15.2 km
Ngong Ping 360 - 25 min drive - 23.9 km
Getting around
Hong Kong International Airport (HKG) - 8 min drive
Macau Intl. Airport (MFM) - 60 min drive
Shenzhen Intl. Airport (SZX) - 69 min drive
Hong Kong Airport Station - 8 min drive
Hong Kong AsiaWorld Expo Station - 9 min drive
Hong Kong Tung Chung Station - 13 min walk
Free airport shuttle
Restaurants
Tasty Congee & Noodle Wantun Shop - 15 min walk
星巴克 - 8 min walk
太平洋咖啡 - 10 min walk
Outback Steakhouse - 15 min walk
Jasmine 八月花 - 15 min walk
About this property
Novotel Citygate Hong Kong
Novotel Citygate Hong Kong is just 3 mi (4.9 km) from the airport and offers a free shuttle at scheduled times. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Essence, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights. The helpful staff and airport proximity get great marks from fellow travelers.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
440 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Onsite self parking (HKD 250 per day)
Onsite valet parking (HKD 250 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Free airport shuttle from 6 AM to 11:30 PM
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Working away
7 meeting rooms
Computer station
Conference space (4790 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
Seasonal outdoor pool
Shopping mall on site
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: HKD 800.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
Swimming pool
Children & extra beds
Rollaway beds are available for HKD 550.0 per day
Parking
Self parking costs HKD 250 per day
Valet parking costs HKD 250 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from March to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung
Frequently asked questions
Does Novotel Citygate Hong Kong offer free cancellation for a full refund?
Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Citygate Hong Kong?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Novotel Citygate Hong Kong?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Citygate Hong Kong?
Yes. Self parking costs HKD 250 per day. Valet parking costs HKD 250 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Novotel Citygate Hong Kong?
Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.
What are the check-in and check-out times at Novotel Citygate Hong Kong?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Novotel Citygate Hong Kong and nearby?
Novotel Citygate Hong Kong has a seasonal outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Novotel Citygate Hong Kong?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Novotel Citygate Hong Kong like?
Novotel Citygate Hong Kong is a short 8-minute drive from Hong Kong International Airport (HKG) and 9 minutes' walk from Citygate Outlets.
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Novotel Citygate Hong Kong Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 8, 2025
Very nice hotel
Very nice hotel and very conveniently close to shoppingcenter and foodplaces. Also close to the airport
kristian
kristian, 4-night trip
8/10 Very good
Oct 26, 2024
Will stay again
Man Yau
Man Yau, 1-night trip
10/10 Exceptional
Dec 15, 2024
It was great, generous to be upgraded to a suite with magnificent view and a little birthday treat. Nice staff and overall a pleasant stay. Great with free shuttle to airport.
Kajsa
Kajsa, 1-night trip
10/10 Exceptional
Nov 6, 2024
nice location!
Verified traveler
2-night trip
10/10 Exceptional
Sep 7, 2024
Great for a short stay, dining, shopping and transport are easily accessible.
Mary
Mary, 2-night trip
8/10 Very good
Nov 3, 2024
The location is perfect who wants to have a quiet place. There is a big shopping mall next to the hotel, you can shopping and dining.
JUNGHWAN
JUNGHWAN, 3-night trip
10/10 Exceptional
Jan 9, 2025
Spacious room. Good service. Shuttle bus to airport is convenient.
Large outlet nearby
Verified traveler
1-night trip
10/10 Exceptional
Nov 12, 2024
Perfect hotel for an overnight on Lantau island, perfect for visiting Tian Tan Buddha and Disneyland with the subway station and the cable car just 5 min from the hotel. Very friendly staff.
Saphir
Saphir, 2-night trip
8/10 Very good
Jan 31, 2025
The main attraction is the location as it is near to the airport and the Citigate Outlet mall. Feee shuttle bus service is also provided to/from the airport. The hotel is also just 1 MTR station from the Disneyland
station hence can be a plus for families with young children.
Online check-in is a breeze. However, the corridors are dark so I will advise if it is a solo trip, it is good to ask for a room nearer to the lifts.
Yvonnica
Yvonnica, 3-night trip
6/10 Good
Oct 17, 2024
Good location meet my needs for being close to airport
Perfect one night stop between flights. Great service from committed group of staff. Free shuttle service. Nice buffet dinner. Lovely room with great facilities. Shopping mall in the building. Good outdoor walk along the waterfront. Overall an excellent choice.
Michael
Michael, 1-night trip
6/10 Good
Mar 1, 2025
This time had to wait at lobby for long to get room key. Thanks that was given a heater as the room was so cold despite stopping the AC.
Verified traveler
1-night trip
8/10 Very good
Aug 14, 2024
I liked how the hotel has a buffet, that is very nice.
Jenny
Jenny, 1-night trip
10/10 Exceptional
Dec 7, 2024
We enjoyed our stay as a family. It was close to the places that we mostly visited. The room is clean albeit a little cold. Bu no complains excelent all around.
Joannes Carmelo
Joannes Carmelo, 4-night trip
10/10 Exceptional
Jul 8, 2024
Perfect location for our disney trip
Priska
Priska, 2-night trip
10/10 Exceptional
Nov 23, 2024
Good receptionists
George
George, 1-night trip
10/10 Exceptional
Sep 9, 2024
Excellent hotel
Very good choice for an early flight
wai heung
wai heung, 1-night trip
10/10 Exceptional
Dec 6, 2024
Hotel staff is friendly and warm. Help to expedite checkout when trying to catch the free shuttle to airport. Hotel also well connected to MTR station and within citygate mall. Many food options to choose from.
Joel
Joel, 2-night trip
10/10 Exceptional
Nov 5, 2024
the best hotel near airport with walking distant to outlet and dine, in face it was attached .only stayed one night while connecting flight for the next day this hotel offered what I needed
monnie
monnie, 1-night trip
10/10 Exceptional
Oct 23, 2024
Great hotel near airport and Disneyland. There is a mall connected to the hotel which was awesome. Lots of food options, just have to look for them. Metro is also conveniently located near.
Anthony
Anthony, 3-night trip
10/10 Exceptional
Oct 25, 2024
Will visit again
Hotel located at shopping center, Citygate, with MTR.
Beautiful view of the cable car over the mountain and gorgeous colorful sunset in our room.
Breakfast buffet was good variety.