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Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

3.5 star property
Riverfront hotel with indoor pool, near Fashion Outlets of Niagara Falls

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

Terrace/patio
Indoor pool
Aerial view
Bar (on property)
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Gym
    Gym
  • Pool
    Pool
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front-desk safe
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is $82
includes taxes & fees
$72 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 1 King Bed, Accessible (Mobility, Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 7
  • 2 Queen Beds and 2 Double Sofa Beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

Pool
Free breakfast
Parking available
Free WiFi
7.4 out of 10, Good, (2933)
The price is $82
includes taxes & fees
$72 per night
Dec 1 - Dec 2
Wingate By Wyndham Niagara Falls
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About the neighborhood

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 30 min drive
  • Niagara Falls Station - 10 min drive
  • Niagara Falls Station - 12 min drive
  • Niagara Falls Station - 15 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Burger King - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

When you stay at Niagara Riverside Resort, BW Premier Collection, you'll be within a 10-minute drive of Niagara Falls State Park and Fallsview Indoor Waterpark. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff and restaurant.

Languages

English, Spanish

At a glance

Hotel size

  • 140 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 65 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 10.00 per night)
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 72
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (inches): 33
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 9 percent destination fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 9 to 18 per person

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self parking costs USD 10.00 per night
  • Extended parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel Hotel

Frequently asked questions

Is there a pool at Niagara Riverside Resort, BW Premier Collection?
Yes, there's an indoor pool.
Are pets allowed at Niagara Riverside Resort, BW Premier Collection?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 65 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Niagara Riverside Resort, BW Premier Collection?
Yes. Self parking costs USD 10.00 per night.
What are the check-in and check-out times at Niagara Riverside Resort, BW Premier Collection?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Niagara Riverside Resort, BW Premier Collection?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (7-min drive) and Casino Niagara (10-min drive) are both nearby.
What is there to do at Niagara Riverside Resort, BW Premier Collection and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club.
Are there restaurants at or near Niagara Riverside Resort, BW Premier Collection?
Yes, there's an onsite restaurant, Bella Vista Ristorante.
What's the area around Niagara Riverside Resort, BW Premier Collection like?
Niagara Riverside Resort, BW Premier Collection is located by the river, a short 16-minute walk from Niagara River. Travelers say this hotel is in a good location.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

eulalia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
We had an excellent experience at this hotel. They service was great and staff was friendly and helpful.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Hailey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for a couples getaway
I have to say our suite was very nice. They made sure we had everything we needed. The staff was very friendly. And we had an amazing view of the water. We will definitely be coming back here again.
Teresa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Canada trip 2024
The room was spacious and very clean. Check-in and out was a breeze. Was sad no breakfast was included for the price, but they did have a buffet breakfast for additional cost.
Connie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gurpreet, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Stink
My room had a smell to it like old basement. Itwas clean. Light bulb burned out and was not replaced.
Fawn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not planning to go back
The clerk gave us the wrong room number, and we had to go back and get the right key for the right room. The floor smelled of urine. There was no stopper in the sink. Overall, not a great stay.
Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Larry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arthur, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good but needs a working pool
While the indoor pool was huge in comparison to other hotel pools, the water was ice cold. The other activities in the room were overshadowed by construction material sitting inside. The outside eating area was breathtaking and beautiful
1-night family trip
Verified Hotels.com guest review

6/10 Good

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Clearly in need of renovation - which was underway and noisy. Room was covered in dog hair and smelt of dogs. However the restaurant was nice and pizza excellent.
Claire, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Noce
Excellent!
Kevin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Shacoya, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rashiem, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was so convenient and the view was just amazing
Felix, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

I highly suggest staying, overall great experince
We booked a hotel i found on here less then 10 min away from niagra falls. The lobby was welcoming with fresh water for guests. And the lounge. Outside the hotel by the water is aqesome to sit out and eat. Pool area was okay. Kids enjoyed it. But roof was leaking and area blocked off. But ping pong and cornhole was a hit. Rooms were decent ac in our room was amazing. Could use more sheeys on bed. And bed were hard! Only real negative thing we had! Terrible sleep. But we had a amazing waitress for the buffet this past sunday! Wish i caught her name. Was very generous and great woth the kids!
teri, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The front entrance really needs to be cleaned up. Trash overflowing in 2 garbage cans, and lots of litter around front door and flower beds. It's a simple fix to have hotel staff sweep on a daily basis. The hotel redeemed itself with the beautiful back with deck and sitting area. First impressions!
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Was nice. Good service. Nice pool and play area. Just off of Niagra, but just far away enough to be cheaper.
CHANA, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Average, needs TLC
I was in room 821 its bathroom was missing the toilet paper closer which is a nut essentially that goes on the end. When my daughter got out of the shower she got stabbed by the screw which is at knee level. The mattresses were very old and disgustingly brown stained underneath the sheets Springs popped up and got stuck down when we layed on the beds. Only 1 small trashcan for the whole room. Most of the negative reviews are accurate in my opinion. Since i am never going back to Niagara after touring I dont mind dumping my facts. I dont understand the paid parking if your staying there and holding another 100 dollars when they already got your payment for your stay and card # etc... in my opinion its dated and ran on the frugal or Meiser level since the rooms arent that cheap... it is basically an average hotel or motel with some perks, the prices for breakfast are ridiculous and i didnt see a continental breakfast as mentioned. Lol....
Jared, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Christina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was well maintained and the room was very well kept.
Joe, 1-night romance trip
Verified Expedia guest review

6/10 Good

I stayed with family. Location is average 15 min drive from fall, couple of pizza restaurants near by and locality is quite. The room I stayed was very small, no lock in bathroom, shower was spreading water to and fro, and no microwave oven(it was mentioned in room details too). There were ample parking space. Staffs were good. I stayed there just for a night. I would say it as good and average hotel (not a resort).
Ravi, 1-night family trip
Verified Expedia guest review