Experience the Novotel Auckland Ellerslie's inviting atmosphere with its beautiful garden and modern restaurant, Acacia. Take a stroll on the terrace or grab a drink at the bar while enjoying high-speed WiFi throughout your stay. Guests rave about the helpful staff and convenient location near Sylvia Park Shopping Center.
When you stay at Novotel Auckland Ellerslie, you'll be within a 10-minute drive of Sky Tower and Mt. Eden. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Acacia, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff and location.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
147 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (NZD 20 per day)
Onsite valet parking (NZD 20 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
What to do
Golf lessons nearby
Working away
Meeting rooms
Conference space (3175 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Acacia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: NZD 100.00 per night
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for NZD 60.0 per night
Parking
Self parking costs NZD 20 per day
Valet parking costs NZD 20 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland
Frequently asked questions
Does Novotel Auckland Ellerslie offer free cancellation for a full refund?
Yes, Novotel Auckland Ellerslie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Auckland Ellerslie?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Auckland Ellerslie?
Yes. Self parking costs NZD 20 per day. Valet parking costs NZD 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Auckland Ellerslie?
You can check in starting at 2:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Novotel Auckland Ellerslie?
No, this hotel doesn't have a casino, but SkyCity Casino (8-min drive) is nearby.
What is there to do at Novotel Auckland Ellerslie and nearby?
Novotel Auckland Ellerslie has a 24-hour fitness center and a garden.
Are there restaurants at or near Novotel Auckland Ellerslie?
Yes, there's an onsite restaurant, Acacia.
What's the area around Novotel Auckland Ellerslie like?
Novotel Auckland Ellerslie is a short 6-minute walk from Auckland Greenlane Station and 4 minutes' walk from Ellerslie Racecourse. Travelers love the hotel's prime location.
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Novotel Auckland Ellerslie Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 11, 2025
Staff friendly, helpful and just goid kiwi hosts
les
les, 1-night trip
10/10 Exceptional
Dec 3, 2024
Staff were really great, very friendly & helpful
Andrea
Andrea, 1-night trip
10/10 Exceptional
Nov 2, 2024
We enjoyed our one night stay
Michelle
Michelle, 1-night trip
10/10 Exceptional
Jan 12, 2025
ROOM WAS CLEAN AND FACILITIES WERE CLEAN AND WELL PRESENTED
les
les, 4-night trip
8/10 Very good
Oct 29, 2024
The staff were amazing very kind and helpful and friendly
Ana
Ana, 2-night trip
10/10 Exceptional
Aug 24, 2024
Lovely place to stay very friendly staff look forward to next time
Kerry
Kerry, 1-night trip
10/10 Exceptional
Oct 29, 2024
Staff were lovely
Katie
Katie, 1-night trip
10/10 Exceptional
Aug 13, 2024
Great Hotel. Awesome restaurant and friendly staff.
Warren
Warren, 1-night trip
8/10 Very good
Aug 18, 2024
We had a great stay warm, clean, good parking where i can view my car, lovely staff good breakfast
Mikaela
Mikaela, 2-night trip
10/10 Exceptional
Jun 9, 2024
perfect stay.
Alex
Alex, 2-night trip
10/10 Exceptional
Jun 13, 2024
Great location and friendly staff
Briar
Briar, 1-night trip
10/10 Exceptional
Nov 30, 2024
Very good
Amarjit
Amarjit, 1-night trip
10/10 Exceptional
Nov 19, 2024
I can not rate the management of this complex enough. So accomodating and helpful.
Kiri
Kiri, 1-night trip
10/10 Exceptional
Jun 16, 2024
Enjoyed our stay. Awesome service definitely recommended
ZANE
ZANE, 2-night trip
6/10 Good
Sep 16, 2024
Hotel is average and facilities average. Food is OK, area is not so good
Stephen
Stephen, 1-night trip
10/10 Exceptional
May 8, 2024
Staff were so lovely and made us feel so special. Kids loved it, and food was great
Chloe
Chloe, 1-night trip
10/10 Exceptional
Aug 5, 2024
Very handy to nearby medical facilities
Stephen
Stephen, 1-night trip
6/10 Good
Mar 4, 2024
Lovely staff and good space in the rooms.
Demi
Demi, 2-night trip
8/10 Very good
Jun 13, 2023
Great stay
Monalisa
Monalisa, 3-night trip
2/10 Poor
Sep 18, 2024
Bad place to stay
Gurpreet
Gurpreet, 6-night trip
10/10 Exceptional
Mar 10, 2024
Staff were really friendly
Nikki
Nikki, 1-night trip
8/10 Very good
Mar 18, 2024
Good location for my training and comfortable hotel
Lisa
Lisa, 1-night trip
10/10 Exceptional
Apr 14, 2024
Another great stay!
Always a great stay at the Novotel. Friendly helpful staff, clean and comfortable. Always great food! Breakfast buffet is awesome, and i love their dinner menu too.
Rosina
Rosina, 2-night trip
10/10 Exceptional
Mar 7, 2024
Great Stay
Absolutely loved my stay. The room was great, the staff were friendly and super helpful and the breakfast was superb. Highly recommend.